Samsung HL P5663W Support Question
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Question posted by harryqts on August 10th, 2011
No Picture Or Sound
Current Answers
Answer #1: Posted by TVDan on August 10th, 2011 10:17 PM
The normal failures are the lamp and the color wheel. Unfortunately there is NO way to test a lamp. I have seen nearly 100 lamps come into my shop that has failed in less than a month, and many that didn't last one full day. These lamp you buy off the web are many times factory seconds. I have had some customers send back a lamp two, three, and four times before they got one that lasted through the warranty. Our shop only buys from the manufacturer.
When you turn on this DLP HDTV the fans will start up first ant then the color wheel will spin-up. If the color wheel doesn't get up to the 1800 RPM and maintain that speed then the lamp will not get to enable pulse. unfortunately after three attempts the set will shut down and the indicators will blink telling the customer to change the lamp, and of course after the customer does it, the problem remains the same. The microprocessor is located in the signal cluster and all it knows is that the lamp didn't light up correctly, so it gives the "three LED" indicator blink
TV Dan
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