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Question posted by imraanvrc on October 29th, 2016

Stove Top Overheating

Hi. I have a Samsung Electric Stove/Cooker, Model Number FTQ352IWUX.The 2 big burners on the glasstop (the two front plates) are overheating. Even on LOW, it gets really hot.What could be the problem and which parts should I inspect for possible replacement?Thanks.

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Related Samsung FTQ352IWUX Manual Pages

User Manual (user Manual) (ver.1.0) (English) - Page 1

To receive more complete service, please register your product at www.samsung.com/global/register FTQ352IWUX FTQ352IWUB FTQ352IWUW Electric Range user manual imagine the possibilities Thank you for purchasing this Samsung product.

User Manual (user Manual) (ver.1.0) (English) - Page 2

... cooking. • Steam Quick cleaning Thanks to Steam Quick™, Samsung's unique technology for the holidays or when entertaining. • A cooktop with 5 burners Four main burners with just one fan tend to make a swirl of the range top. no hassle, no odor, no chemicals. You get more efficient energy consumption and more . • The latest...

User Manual (user Manual) (ver.1.0) (English) - Page 3

... the device is a possible risk of the range tipping over and causing injury if you push the range back against the wall. If it forward. To reduce the risk of fire, electric shock, personal injury, or damage when using your service agent or manufacturer about problems that could cause serious bodily harm or death...

User Manual (user Manual) (ver.1.0) (English) - Page 4

... flame by a qualified technician. Be sure all packing materials are removed from parts of the range. _ Important safety instructions FOR YOUR SAFETY When using the appliance. They should never be seriously injured. Wear proper apparel. Children climbing on hot surfaces may become hot. Turn off the circuit breaker. Moist or damp potholders on the...

User Manual (user Manual) (ver.1.0) (English) - Page 5

..., and spillage due to unintentional contact with surface units of the heating element to burner will expose a portion of different size. Make sure you know which control knob ...enough to the sudden change in ignition of the range. Never use . Proper relationship of utensil to direct contact and may become hot. Important safety instructions _ Glazed cooking utensils. Use...

User Manual (user Manual) (ver.1.0) (English) - Page 6

.... Among these surfaces are dark in a risk of electric shock or fire. If overheated, they have had sufficient time to dry newspapers. this vent and never place plastic or heat-sensitive items on vent Placement of oven until they can cause burns to hold hot cooked foods at serving temperature. If the rack...

User Manual (user Manual) (ver.1.0) (English) - Page 7

The health of electric shock. Clean in the self-clean cycle only parts listed in the kitchen. Have it serviced by a qualified technician. Grease should be hot even though they are the cook...cleaning cycle, or they have had sufficient time to the fumes released during this appliance on a hot cooking area, be a distinctive odor; Nickel oven shelves should be taken not to birds. ...

User Manual (user Manual) (ver.1.0) (English) - Page 8

... cooking 10 using the warming drawer 16 operating the oven 18 maintaining your appliance 38 troubleshooting 48 warranty 52 9 Overview 9 What's included with your range 10 About surface cooking 12 How to set the appliance for surface cooking 14 Using the proper cookware 14 Choosing the proper cookware 15 Protecting ...

User Manual (user Manual) (ver.1.0) (English) - Page 9

... more information Automatic oven light switch Oven light Self/steam clean latch Glass surface Oven door Gasket Convection fan Shelf position WHAT'S INCLUDED WITH YOUR RANGE Warming drawer Wire racks Broil pan Broil pan insert Cleaner & cleaning pad Introducing your new...

User Manual (user Manual) (ver.1.0) (English) - Page 10

The hot air from the vent could fall and damage it is in use. Plastic may be unsafe for the radiant element or if the ...flammable items. • Make sure the correct surface unit is turned on. • Never cook directly on the range when it has cooled down . • The surface may be still be hot and burns may occur if the glass surface is touched before it is not being used and can be...

User Manual (user Manual) (ver.1.0) (English) - Page 11

... element: Right rear . Dual element: Left front . Hot surface indicator Hot surface indicator • Comes on when the unit is turned on or hot to the touch. • Stays on the glass cooking surface. Warming center: Center rear . Cooking areas • The cooking areas on your range are identified by permanent circles on even...

User Manual (user Manual) (ver.1.0) (English) - Page 38

... the wire rack, broil pan, broil pan insert, all cookware and any range. The fiberglass material of the range can damage the automatic door locking system. maintaining your appliance SELF-CLEANING A self...they will darken, lose their luster and become very hot to the fumes given off during the selfcleaning cycle of any other part of some birds is essential for the gasket to escape...

User Manual (user Manual) (ver.1.0) (English) - Page 41

...the Stainless Steel Appliance Cleaner or polish. Cleaning painted parts and decorative trim • For general cleaning, use abrasive cleaners on any part of stainless steel appliance cleaner or polish on a damp..., be sure the Anti-Tip device is re-engaged properly when the range is replaced. Never block this precaution could become hot during oven use a steel-wool pad; Do not use a cloth ...

User Manual (user Manual) (ver.1.0) (English) - Page 42

... are dishwasher-safe. • Do not store a soiled broil pan and insert anywhere in the range. Oven door Don't hand clean the oven door gasket. Remove the insert from the oven. DO...self-cleaning cycle, their tracks. Rinse well. Care should be dull. DO NOT immerse the door in hot water with a soap-filled scouring pad. • Soaking the pan will help the racks glide more...

User Manual (user Manual) (ver.1.0) (English) - Page 46

...down on each side of the drawer body. 2. Pull the warming drawer away from the range. CAUTION How to the fully opened position. 2. REMOVING AND REPLACING THE WARMING DRAWER Turn ...OFF before removing the warming drawer. Pull the bearing glides to seat bearing glides into the range until levers click (approximately 2 inches). If the door will minimize possible damage to replace...

User Manual (user Manual) (ver.1.0) (English) - Page 47

... pad to turn it from its socket. Turn the glass bulb cover in the range or reconnect power. Replace the light bulb and glass bulb cover by turning them clockwise. 6. Maintaining your oven light bulb, disconnect the electrical power to remove it on when the oven door is open. It will come...

User Manual (user Manual) (ver.1.0) (English) - Page 48

... the range. You have problems with your home may be low. &#...range can be blown • Replace the fuse or reset the circuit or the circuit breaker tripped. troubleshooting Troubleshooting Samsung works hard to ensure that you 're still having trouble, call for service. PROBLEM The range is still on and hot. SOLUTION • Place the oven rack in your new electric range...

User Manual (user Manual) (ver.1.0) (English) - Page 49

... required, call your home may appear discolored when it is too hot. • Allow the oven to see if the house lights will not turn on page 35. or roast properly. The range is not completely • Make sure the electrical plug is necessary when broiling frequently. The meat has been placed too...

User Manual (user Manual) (ver.1.0) (English) - Page 50

...surface of the metal heating and cooling during a selfcleaning cycle The oven door will not self-clean. PROBLEM Food does not broil properly. Scratches or abrasions on . may be adjusted. • See the...30. The cooktop is too hot or too cold. controls. Wait until the self-cleaning cycle is too high • Allow the range to cool and reset the to be low. • See the ...

User Manual (user Manual) (ver.1.0) (English) - Page 52

... this product, at our option and at no charge subject to be performed by user. problems caused by pest infestations, and overheating or overcooking by a SAMSUNG authorized service center. This limited warranty shall not cover cases of incorrect electric current, voltage or supply, light bulbs, house fuses, house wiring, cost of incidental or consequential...

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