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Samsung DV42H5400GW/A3 Support Question

Samsung DV42H5400GW/A3 Support Question

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Question posted by robertretana77 on October 9th, 2016

Dryer Won't Dry

My dryer turns on and I'm able to select a mode. Once I press Start, I hear a little tick and nothing happens. The screen says it's drying and the timer goes down but the drum inside isn't moving at all. The gas is burning but the drum doesnt move and doesnt dry the clothes.

Current Answers

Answer #1: Posted by BusterDoogen on October 9th, 2016 4:56 PM
This answer was accepted by the poster of the original question.
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Related Samsung DV42H5400GW/A3 Manual Pages

User Manual - Page 2

...Location considerations 10 Alcove or closet installations 10 Ducting requirements 12 Exhausting 13 Dryer exhaust tips 14 Gas requirements 15 Commonwealth of massachusetts installation instructions 15 Electrical...Overview of the control panel 22 Load the dryer properly 26 Getting started 26 Rack dry (DV42H5400* Only 28 Child Lock 29 Drum Light 29 English - 2 DV425000_DC68-03381A.indd ...
User Manual - Page 3

... 30 Care and cleaning 31 Control panel 31 Tumbler 31 Stainless steel tumbler 31 Dryer exterior 31 Dryer exhaust system 31 Clean the lint filter 31 Special laundry tips 32 Special laundry tips 32 Troubleshooting 33 Check these points if your dryer 33 Information codes 34 Appendix 35 Fabric care chart 35 Protecting the environment...
User Manual - Page 5

... household cleaners, some spot removers, turpentine, waxes, and wax removers. • Do not dry items containing foam rubber (may be placed in contact with flexible plastic venting materials. DV425000_DC68-03381A... installer. • Install the clothes dryer according to light any phone in homes, such as suitable for use any appliance. • Do not turn on a heat setting. WHAT TO ...
User Manual - Page 6

...dryer" section. 17. Do not allow children or pets to the weather. 8. Before the appliance is not grounded adequately and in accordance with local and national codes. Clean the lint screen... dryer to...to dry clothes...dryer... when the drum is used...dryer. Do ...moving...drying compartment to dry articles containing foam rubber or similarly textured rubber-like materials. 13. The interior of the dryer...
User Manual - Page 7

...wash clothing with your product before selecting cabinetry, making cutouts, or beginning installation. 3. Never pile or stack these items from the incomplete combustion of the dryer. 2. Gas appliances can be ..., benzene, carbon monoxide, formaldehyde and soot, substances resulting from the dryer hot or interrupt the drying cycle until the items have run through the Cool Down cycle. Do...
User Manual - Page 12

...and slope slightly down . • Never install a screen over the exhaust outlet. • To avoid lint buildup, do not exhaust the dryer directly into a window well. DV425000_DC68-03381A.indd 12 English...Lint should be used, use a smaller duct. • Ducts larger than recommended can extend drying times, affect machine operations, and collect lint. • The exhaust duct should have at...
User Manual - Page 14

.... • Inspect and clean the exhaust system annually. 4" Tape Don't let a poor exhaust system slow the drying process by: • Restricting your dryer is installed properly so it exhausts air easily. • Use a 4" diameter rigid metal duct. Dryer exhaust tips WARNING: A plastic or non-metal flexible duct presents a potential fire hazard. • Make...
User Manual - Page 19

...we recommend that the dryer provides the optimal drying performance, it must be grounded to the neutral...are tight. Consider installing the dryer and washer side-by turning them clockwise. Set your dryer or the SAMSUNG customer care ... dryer back in an upright position. 3. Place two of the duct sections must be level. Install the ductwork from your dryer on page 9. Move your dryer ...
User Manual - Page 21

...; Gas models - the gas is turned on the other hole. 10. Reassemble the screw in the remaining holes. DV425000_DC68-03381A.indd 21 English - 21 2013-12-19 �� 1:07:14 Reattach the holder lever. 12. Place the door on with no gas leaks. • Start your dryer to confirm that it to...
User Manual - Page 23

...Turn the Cycle Selector dial to TIME DRY, then press the Adjust Time up arrow to the desired cycle. The ECO NORMAL, NORMAL, HEAVY DUTY, BEDDING, SANITIZE, PERM PRESS, WOOL and DELICATES cycles are clean, dry...not be used with any temperature selection. Press the arrow repeatedly to dry loads such as clothes from a ... and shuts the dryer off when the selected dryness level (Very Dry to get high...
User Manual - Page 24

... the automatically set to Extra Low only. (Refer to improve drying effect and control operation rate, the drum can change the drying time. (Minimum time : 20 minutes) *For best results,...is dry, and can select this feature. You can be paused during the Wrinkle Prevent cycle. Rack Dry Rack Dry is only available with : NORMAL, HEAVY DUTY, PERM PRESS, DELICATES (Dry level of the dryer ...
User Manual - Page 25

...once to turn your dryer is paused during a cycle, the indicator lights will illuminate. For permanent press, synthetics, lightweight cottons, or items labeled Tumble Dry Medium. Provides the lowest heated dry temperature possible. 5. An indicator light will illuminate next to dry. 4. During the Sensor Dry cycle, the time light indicator is pressed. Start/Pause Press to partially...
User Manual - Page 26

... indicator lights will illuminate. 6. Close the door. 3. Press the Start/Pause button. 5. The estimated cycle time will dry differently, which may fluctuate as excessive wrinkling of your dryer at a time. • Mixed loads of heavy and lightweight fabrics will appear in the display. If you untangle your laundry appropriately before inserting it is complete, "End...
User Manual - Page 28

... and then select the time according to shape and lay flat on the top of the lint filter. 3. A 4. SUGGESTED ITEMS Washable sweaters (block to the amount of moisture and the weight of the drying rack to a fire hazard. Open the dryer door. 2. Press the Rack Dry button in the two recessed areas of the dryer's back...
User Manual - Page 29

... and off , It will be lit. • If the dryer is stopped. Drum Light Lights the dryer drum while the dryer is running and when it . 3. If you turn off the Child Lock function. 3. Setting/Releasing To turn Child Lock on or turn off the Drum Light, press and hold the Dry Level button for 3 seconds. Once you have activated Sound...
User Manual - Page 30

... be able to recognize the error code. My Cycle Load • Press the My Cycle button for less than 3 seconds to activate My Cycle mode where all course settings and selected options are loaded. • The My Cycle indicator turns on when the mode is active. • If you have not configured any buttons on the dryer...
User Manual - Page 31

...; After each load. • To shorten drying time. • To operate more frequently to maintain optimum performance. Remove the cleaner residue and dry with a soft, damp cloth. Keep them on...using the dryer. Dryer exhaust system Should be visible, but should be cleaned more energy efficiently. The outside exhaust hood should not transfer to remove any stains caused by some laundry pre-...
User Manual - Page 32

Special laundry tips Special laundry tips Please follow the care label or manufacturer's instructions for best results and remove as soon as a guide. May require repositioning to fluff the item. Dry these in dryer. DO NOT dry on the label. • Vegetable oil- THINGS TO AVOID PUTTING IN THE DRYER: • Fiberglass items (curtains, draperies, etc.). •...
User Manual - Page 33

... items from lightweight items for best drying results. • Household odors from the load. may have moved into a live electrical outlet. • Check the home's circuit breaker and fuses. • Press the Start/Pause button again if the door is opened during the drying cycle. • Be sure the dryer is leveled properly as outlined in...
Trouble Shooting Guide Tech Manual (English, French, Spanish) - Page 3

... exit the Smart Install mode, turn off the product. If there is no recent error, nothing is complete, press the Start button to display "1". To change the mode, use the cycle selector dial. Display Mode 7 : Temperature data for 1 minute - Display Mode 8 : Average touch sensor data for more than 2 seconds to check if the dryer is installed properly. Display...

Samsung Knowledge Base Results

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  • General Support
    ... to get a bottle of ScreenClean on . Wipe the screen with the soft, clean, lint free, dry cloth. If that the instructions say otherwise, and only use abrasive pads or paper towels. If you do, you press too hard. clean the screen, first try wiping gently with the cloth as gently as described below. What Do You...
  • General Support
    ... dry cloth. Some devices, especially those produced by Bluetooth SIG, may vary. Adjusting the volume Press [+] or [-] to dial the selected number...turn the microphone on or off  This headset has a rechargeable internal battery which is not easily monitored by voice, and say a name. UL certified travel adapter The travel adapter into the jack on the headset and into Pairing mode...
  • General Support
    ... the selected number. Depending on your call during a call tones and the indicator light flashes blue twice, press [ ]. to music  ]. You may cause undesired operation. Adjust the speaker volume, or move to turn the headset on, pair with the device you turn the headset on the headset Plug the supplied earphone into Pairing mode immediately...

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