How Do I Track My Package To No Where My Phone Is And When I'm Going To Get It,

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Answer #1: Posted by MattSL on June 18th, 2015 8:35 PM

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MattSL

Member since:
May 16th, 2012

Points: 82,580

1,100
points

Hi freginold, this is Matt and I work for SafeLink. I can help you get this resolved right away. Please email us your contact information to [email protected] . Please include your name, contact number and your phone serial or cell phone number. Please copy and paste your comments from the blog and include it in your email. You can also call our Customer Care Center at 611 from your SafeLink Phone ( it's a FREE call) or 1-800-378-1684 (from landline phone) for assistance. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. Thanks.

Matt

SafeLink Wireless

Answer #2: Posted by freginold on June 18th, 2015 12:31 PM

freginold

Member since:
December 20th, 2011

Points: 23,253,895

100
points

Hello, if you are expecting a package from SafeLink, you will have to contact them directly in order to get the tracking information. They may update you as to where your package is, or they may provide you with a tracking number that you can use to track it yourself. In either event, you can contact SafeLink here:

https://www.safelinkwireless.com/Safelink/contact_us