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Rocketfish RF-HPL302 Support Question

Rocketfish RF-HPL302 Support Question

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Question posted by astokes220 on November 19th, 2015

Sync Light

My sync light doesn't come on...When I plug the transmitter in...the sync light comes on and then goes off and never comes back on...then when I check the receiver it tells me to check the transmitter.I am wondering what the problem could be...I place the transmitter and receiver in the same room and I am still getting the same problem.

Current Answers

Answer #1: Posted by TommyKervz on November 20th, 2015 4:46 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,813
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Make sure that the receiver is not located too far away from the transmitter. To check this, move the receiver into the same room as the transmitter and verify that it works there, then try again in the remote room. If the (Sync) indicators are off or blinking rapidly, the receiver is too far from the transmitter.

The signal between the transmitter and receiver may be poor. Check the Sync indicators on the transmitter or receiver. If the indicator is off or blinking quickly (poor connection):

  • Plug your AC power adapters directly into a wall outlet instead of using a surge protector. Using a surge protector may decrease the data rate and affect the quality of the signal.
  • Move the transmitter and receiver closer together.
  • Make sure that the receiver is not located too far away from the transmitter. To check this, move the receiver into the same room as the transmitter and verify that it works there, then try again in the remote room. If the (Sync) indicators are off or blinking rapidly, the receiver is too far from the transmitter.


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Rocketfish RF-HPL302 Manual Pages

User Manual (English) - Page 1

Whole Home HD Extender RF-HPL302 User Guide Before using your new product, please read these instructions to prevent any damage.
User Manual (English) - Page 2

Rocketfish RF-HPL302 Whole Home HD Extender Contents Introduction 2 Features...5 Set up your HD Extender 11 Use your HD Extender 15 Troubleshooting 16 Specifications 18 Legal notices 18 One-Year Limited Warranty 21 Introduction Congratulations on your video source device, even when it's in another TV anywhere in the house. An IR receiver cable...
User Manual (English) - Page 3

... this apparatus near water. 6) Clean only with arrowhead symbol, within the product's enclosure that may be of sufficient magnitude to the presence of electric shock. RF-HPL302 Safety information CAUTION:TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
User Manual (English) - Page 4

... replacement of the obsolete outlet. 10) Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. 11) Only use attachments/accessories specified by the manufacturer. 12) Unplug this apparatus during lightning storms or when unused for your safety...
User Manual (English) - Page 5

Features Package contents • TransmitterReceiver • AC power cords (2) • HDMI cables (2) • Dual IR emitter cable • IR Receiver cable • Remote control • AAA Batteries (2) • Quick Setup Guide • User Guide 5 RF-HPL302 • Read the Rating Labels on the bottom of the Transmitter and Receiver for power input and other safety information...
User Manual (English) - Page 6

... input source is selected. 2 Sync indicator If this indicator is turned on. Transmitter Front panel # Item Description 1 Source indicators Light to show the power line sync state, regardless of whether the Transmitter is turned on or not. 3 Power indicator Lights green to indicate that the power is off, the HD Extender Transmitter and Receiver have not established a connection...
User Manual (English) - Page 7

... RF-HPL302 # Item Description 1 RESET button Press (with a pen tip or paperclip) to reset to factory default settings. 2 HDMI INPUTS Plug the HDMI cable from an HD TV into this jack. 4 SERVICE port Service port, do not use. 5 AC input Plug the AC power cord into this jack. 7 HDMI 1 is the default. 3 HDMI OUT Plug...
User Manual (English) - Page 8

... mode. 8 Press again to toggle between input sources. Note: The Sync indicator will always be active to indicate that the power is off, the HD Extender Transmitter and Receiver have not established a connection. Receiver Front panel # Item Description 1 Source indicators Light to turn the Receiver on. When they are connected, the indicator will blink slower. button...
User Manual (English) - Page 9

Plug the AC power cord into this jack. 9 Plug the IR Receiver cable into this jack. Back panel RF-HPL302 # Item 1 RESET button 2 HDMI OUT 3 SERVICE port 4 AC input 5 IR IN jack Description Press (with a pen tip or paperclip) to reset to factory default settings. Plug the HDMI cable from an HD TV into this jack. Service port, do not use.
User Manual (English) - Page 10

Press to switch to select the SOURCE 1 input. Press to standby mode. Press to the Transmitter or Receiver. Remote control # Item 1 (power) 2 Source 1 3 Source 2 Description Press to turn on power to select the SOURCE 2 input. 10
User Manual (English) - Page 11

RF-HPL302 Set up your HD Extender This unique technology allows you 're just looking to move your video devices away from your main TV, connect the Transmitter to those devices and the Receiver to another TV to extend your TV. Receiver Video source & Transmitter 11 Video source & Transmitter Receiver Or if you to connect a DVR, cable box, or...
User Manual (English) - Page 13

... select the correct HDMI input. 8 Plug the Receiver into AC power. Using a surge protector with noise filtering may decrease the data rate and may affect the quality of the signal. 13 After they have connected, the indicators blink slower (good connection) or light solid (perfect connection). RF-HPL302 5 Place your Receiver near your TV. 6 Connect the...
User Manual (English) - Page 15

...the indicators blink slower (good connection) or light solid (perfect connection). If you can point your remote directly at the Receiver, you do not need to connect this ...RF-HPL302 1 Plug the IR emitter cable into the Transmitter. 2 The IR emitter cable has two separate IR emitters, one for each IR emitter, remove the protective cover from the tape on the IR receiver and stick the IR receiver...
User Manual (English) - Page 17

RF-HPL302 Problem Solution No picture on your TV or projector You can interfere with the IR sensor on the source device. 17 Observe the Sync LED to ...plugging them back in. • Make sure that the IR emitter is aligned with powerline networking and could degrade performance. • Make sure the Receiver is not located too far away from the Transmitter. To check this, move the Receiver...
User Manual (English) - Page 19

...approved by the party responsible for compliance could void the user's authority to receive the complete corresponding licensed source code, please call (800) 620-2790. Rocketfish...the equipment into an outlet on , the user is encouraged to try to which the Receiver is available for help. RF-HPL302 turning the equipment off and on a circuit different from the date of the distribution ...
User Manual (English) - Page 21

...The Warranty Period lasts for one year (365 days), beginning on the receipt you received with new or rebuilt parts; This warranty lasts as long as you own your original... purchase of the Product ("Warranty Period"). RF-HPL302 One-Year Limited Warranty Rocketfish Products ("Rocketfish") warrants to you, the original purchaser of this new RF-HPL302 ("Product"), that provides the same amount ...
User Manual (English) - Page 23

ROCKETFISH is a trademark of their respective owners. 23 Registered in some countries. All other products and brand names are trademarks of Best Buy Enterprise Services, Inc. All rights reserved. RF-HPL302 Distributed by Best Buy Purchasing, LLC 7601 Penn Avenue South, Richfield, Minnesota, U.S.A. 55423-3645 © 2014 Best Buy Enterprise Services, Inc.
User Manual (Español) - Page 3

RF-HPL302 Información de seguridad CAUTION:TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. ADVERTENCIA: ...
Quick Setup Guide (English) - Page 1

... Home HD Extender RF-HPL302 Setting up the IR emitter and IR receiver An IR receiver cable and an IR emitter cable are turned on your TV's HDMI IN jack. 7 Press the Source/Input button on , the Sync indicators blink slowly for each emitter to the Transmitter's HDMI OUT jack. Transmitter Video source and Transmitter Receiver Or if you...
Quick Setup Guide (English) - Page 2

... connections are plugged in a residential...for FAQs. Check out our ...connection) or light solid (perfect ...Sync indicators blink while establishing a connection over the power line. You can also visit the product page on www.rocketfishproducts.com for details. Using your HD Extender 1 Place two AAA batteries (included) into the remote control. 2 Press (power) on the Transmitter and Receiver...

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