Ricoh SP C420DN-KP Support Question
Ricoh SP C420DN-KP Support Question
Find answers below for this question about Ricoh SP C420DN-KP - Aficio Color Laser Printer.Need a Ricoh SP C420DN-KP manual? We have 3 online manuals for this item!
Question posted by bluerib on June 17th, 2011
Error Sc 491 Functional Problem How Do I Fix This Problem
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Current Answers
Answer #1: Posted by p33mp33ui on June 17th, 2011 9:22 AM
p33mp33ui
Member since:
June 10th, 2011 Points: 107,580
Member since:
June 10th, 2011 Points: 107,580
High voltage power: Drum/ development bias output error
An error signal is detected for 0.2 seconds when charging the drum or
development.
High voltage leak
Broken harness
Defective drum unit or development unit
Defective high voltage supply unit
1. Check or replace the harness.
2. Replace the drum unit or paper transfer unit.
3. Replace the high voltage supply unit.
An error signal is detected for 0.2 seconds when charging the drum or
development.
High voltage leak
Broken harness
Defective drum unit or development unit
Defective high voltage supply unit
1. Check or replace the harness.
2. Replace the drum unit or paper transfer unit.
3. Replace the high voltage supply unit.
Related Ricoh SP C420DN-KP Manual Pages
Operation Guide - Page 1
... Step E: Install POP Display (opt.) ....... 21 Step F: Customize Service (opt.) ........ 22
III. Management 23 Home Page Overview 25 Management Functions 28 Web Pages 28 Languages 49 Printers 51 Software 60 Reports 61 Administrators 62 Update Account 63
IV. All rights reserved. At a Glance
Table of Contents (detailed 3 Preface 5
About This Guide 5 How...
Operation Guide - Page 2
HotSpot Printer a registered trademark of their respective owners. Mac® is a registered trademark of ... actual system configuration.
2 Blackberry is a registered trademark of PrinterOn Corporation.
All screens used within this document or from errors or omissions in any means, electronic, mechanical, optical, chemical, manual or otherwise, without the prior written permission of ...
Operation Guide - Page 3
... Management Home Page Overview 25 Management Functions ...28
Web Pages ...28 About Web Pages Screen 29 Start Page Edit Screen 31 A. Select Document Instructions 36 F. Company Logo & Headline Text 33 C. INSTALLATION ...16 Step A: Install Printer ...16 Step B: Register Printer ...17 Step C: Check License Status 19 Step D: Test Printer...20 Step E: Install POP Display (optional...
Operation Guide - Page 5
..., walks you through the common tasks of hardware and embedded software, HotSpot Printers harness the Internet to reflect your HotSpot Printer is a breakdown of optional customization functions that may have, including HotSpot Printer and keypad operation, checking device status, HotSpot-compatible printer models, file format support, optional WebPay 2.0 plug-in this guide. With no...
Operation Guide - Page 6
... jobs at the same time the release code is assigned. The keypad also supports other functions, such as job reprint, delete, etc. Also called Privacy Release Code, a 4- This code is for troubleshooting purposes, not for its Network Laser Printers running the embedded PrinterOn Print Delivery Software (PDS).
Example: Click Web Pages icon . Indicates...
Operation Guide - Page 9
... the PrinterOn Server, using 128-bit SSL encrypt- Important:
• The print job downloads directly to the printer. The reprint function times out after 20 minutes, after the
first job is automatically erased from the printer's hard disk drive.
• For the user's convenience, up to print documents securely across the Internet, without...
Operation Guide - Page 23
....printeron.net/ricoh/xxxxx) can add a company logo, headline text and color palette, as well as create personalized content directed to the Management Home Page, and then selects the desired function icon (see Fig. 4). Users that you have chosen. HotSpot Printer Operator's Guide
III. Management
Your Mobile Printing Service allows for extensive customization...
Operation Guide - Page 25
... out in order to customize your service, as outlined in the next section, Management Functions. 1. Before doing so, review the following description of Home Page functions. You will select and set customization functions. Management Home Page
E
A
B C
D Fig. 6
25
HotSpot Printer Operator's Guide Log Out... Review the Management Home Page. After modifying settings within the...
Operation Guide - Page 26
... Name C Service Summary
All HotSpot Printers are managing more printers to your own brand colors, logo, text, etc. Your ...Printer sales representative to create a Group.
• URL - Printers -
Update Account - If you have a unique Service Name. HotSpot Printer Operator's Guide
About Management Home Page Feature
Description
A Function Icons
This row of printer...
Operation Guide - Page 27
... you need to your service Website. You can find PrinterOn FAQs and documentation. • About Guest Printing Services - Click this link to HotSpot Printers. • Clone this Service - This function is not applicable to view information about the many benefits your service in searches - Warning! D Additional Services • Update your Mobile Printing...
Operation Guide - Page 28
... of those pages, proceed as follows:
1. Click Web Pages function icon .
3. Open Management Home Page. If necessary, see Administrator Log In / Log Out.
2. Review the Web Pages screen, and then make any necessary changes. Web Pages Screen
A
D
B
C
Thumbnails
Fig. 7
28 Management Functions
HotSpot Printer Operator's Guide
Web Pages Web Pages are the screens...
Operation Guide - Page 30
...the status of copies for specific document types.
Options - Approve - HotSpot Printer Operator's Guide
C Thumbnail Selection The thumbnails shown in Fig. 7 are ...colors and text.
2. Click on a function icon to navigate to view the [Approve Print Job] screen. Confirm - This function is another screen, e.g., the
Management Home Page .
4. Your changes are saved automatically. D Function...
Operation Guide - Page 51
... use a different PrinterOn Name for the last printer you updated. Manage your Printers Screen
A D
B
C Fig. 20
About Manage your Printers Screen Feature
Description
A Add a printer to your Service
Click this link to your Printers screen. B Printer Name
Performs same function as a
legend. Note that you add to open the Printer Configuration page when you can view and edit...
Operation Guide - Page 57
...[Save] to HotSpot Printers.
3.
HotSpot Printer Operator's Guide
D ...Description of your The following fields add detailed information to your listing to inform
printing service
your guests (users) about how they can pick up print jobs and who
to contact if there is not applicable to save your users. E Print Delivery Station
This function is a problem...
Operation Guide - Page 60
... Log In / Log Out.
2.
Click Software function icon . View Machine ID, Serial Number and Printers
Warning!
Do not change Local IP Address or Port settings! These functions are not applicable to download, upgrade and manage software for your HotSpot Printer. 1. HotSpot Printer Operator's Guide
Software Though the Software function icon is available, there is no need...
Operation Guide - Page 68
The log contains data regarding each transaction processed via the PrinterOn Server and HotSpot Printer. • FINE (default) • OFF: No logging activity • INFO: Detailed information regarding normal operations (e.g., print job received) • WARNING: serious problems that may interfere with normal operations (e.g., disk/directory not found) • SEVERE: only critical, system ...
Operation Guide - Page 88
...Server and vice versa. With the Internet Down error, users are automatically assigned. No. If, for example, the printer is manually assigned. If any of these ...check service status, press [?] on the printer's LCD Panel. Installation, Step A: Install Printer. The problem arises when the printer settings are set . HotSpot Printer Operator's Guide
Appendix 8: Troubleshooting Cont.
...
Operation Guide - Page 89
... [Configuration] link, left sidebar. Under Details, click [Specify] button adjacent to match those entered via the printer's control panel. Issue
Action
3
Service status
To correct the problem, proceed as follows:
reads: [PrinterOn x.x InternetDown]
Step 1: From the printer's control panel, assign IP Address, Subnet Mask, Gateway Address values. Open your Web browser c.
Step 2: From...
Quick Setup Guide - Page 3
...'sleft sideedge.Thebottomofthekeypadshouldbe2cmsabovethe printers LCD screen. Colour Model Aficio SP C420DN
Theleftsideofthekeypadshouldbealignedwiththeprinter'sleft sideedge.Thebottomofthekeypadshouldbepositionedonthe controlpanelasshownmakingsurethatthebackofthekeypaddoes notinterferewiththeopeningoftheTopExitTray.UsetheVelcrotape to permanently fix the keypad to the printer unit. X
Keypad...
Quick Setup Guide - Page 8
Issue
Action
3 Service
To correct the problem, proceed as follows:
status reads: Step 1: Fromtheprinter'scontrolpanel,assignIPAddress,SubnetMask...Click [OK] to [Specify], enter the values for at least five seconds. HotSpot Printer Quick Setup Guide
No.
b. Turn printer ON. Click [Login]. Under Network, click [IPv4].
d. Step 2: FromWebImageMonitor,changetheDNSServervaluestomatch...
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