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Ricoh FX16 Support Question

Ricoh FX16 Support Question

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Question posted by kpneward on November 6th, 2012

Scanner 'transmission Failed' Error Message

I've done everything by the book to set up a new computer on our network with a scan folder.  I'm able to send a test transmission to the folder from the scanner but when I try to send a scanned document, I get the error "Transmision Failed - check the status...".  I've disabled the firewall, anti-virus software, given full permissions to the scan folder etc.

Current Answers

Answer #1: Posted by freginold on November 6th, 2012 6:18 PM
This answer was accepted by the poster of the original question.
freginold

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December 20th, 2011

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Hi, what do you mean you've sent a "test transmission"?  Have you entered your username and password into the copier so it can access the scan folder?  When you browse to the scan folder, can the copier "see" the folder?

Related Ricoh FX16 Manual Pages

Operating Instructions - Page 2

.... You can find how to send and receive a fax, and how to change without prior notice. Facsimile Reference provides information for using your machine as a fax machine. About the Operating Instructions Your machine comes with the two References: Copy/Printer/Scanner Reference provides information you need for setting up your machine as a printer...
Operating Instructions - Page 8

... electronic device, including FAX machines, to send any other number for which charges exceed local or long-distance transmission charges.) In order to program the date and time into your document by ... is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the terminal or business. vii The Telephone Consumer Protection...
Operating Instructions - Page 14

...Scan Unit 7.5 Maintaining the Toner Cartridge 7.6 Redistributing Toner 7.7 Replacing the Toner Cartridge 7.8 Setting the Notify Toner Option 7.10 Cleaning the Drum 7.10 Setting the machine to be Checked by Phone ......... 7.11 Chapter 8: TROUBLESHOOTING Clearing Document... Avoiding Paper Jams 8.10 Clearing LCD Error Messages 8.11 Solving Problems 8.14 Paper Feeding Problems 8.14 Printing ...
Operating Instructions - Page 45

... is required if you are removed from your computer. 5 When the uninstallation is done, click Finish. 6 The message box recommends you restart your computer. Otherwise, insert the supplied CD-ROM into your installation fails. 1 You can remove any of its components are upgrading the software or if your CD-ROM drive. The...
Operating Instructions - Page 108

8 TROUBLESHOOTING This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Clearing Document Jams • Clearing Paper Jams • Clearing LCD Error Messages • Solving Problems
Operating Instructions - Page 118

...have tried to select a group location number where only a single location number can be used unauthorised cartridge. You should send the...Document Jam The loaded document has jammed in the ADF (Automatic Document Feeder). Reconfirm the remote machine's features. Incompatible It also occurs if the remote machine does not have used , such as a delayed transmission. Clearing LCD Error Messages...
Operating Instructions - Page 119

... page 1.9. The paper in the LSU (Laser Scanning Unit). You have attempted to clear and try again. Make sure that the remote machine is not installed. Your machine cannot connect with the remote machine or has lost contact because of a problem with no document loaded. Load a document and try again. The display should indicate them in...
Operating Instructions - Page 122

...be incorrect. Select Printer driver Type 101 as the default printer. You can also try using a different printer cable. it . The machine The paper source For many ...2.5 respectively. The machine is indicating a system error. Check the display message on the control panel to another computer that all of the print settings are correct. Disconnect the printer cable and reconnect...
Operating Instructions - Page 124

...the control panel until "USB Mode" appears on the top line of the Graphic properties. An error occurs repeatedly when you are printing with selecting Download as Bit Image in the Advanced Options window ...scroll button ( or ) to "Slow." Suggested solutions Print the document with the USB connection. Possible cause The setting in Adobe Illustrator. Change the USB mode to select "Slow." 4.
Operating Instructions - Page 130

... if it . Blank areas appear at the top. Documents are stretched. Condition Suggested solutions The machine does not send. • Make sure that the document is received with the other pages, with another fax machine fails. See page 7.5. There may have chosen the wrong paper settings in the memory. The incoming fax has blank spaces...
Operating Instructions - Page 133

...set to the H/W mode you want." • "Port is being used by another program." • "Port is Disabled. • "Scanner is busy receiving or printing data. Restart your computer and try...job is completed, try again." • "Invalid handle." • "Scanning has failed." Condition Message appears on , Then restart your computer screen: • "Device can't be set up properly. &#...
Operating Instructions - Page 143

...load in ADF 4.4 load on document glass 4.2 document glass clean 7.5 load 4.2 drum, clean 7.10 E error messages 8.11 F Favorite setting, use 5.6 fit to page copy 4.8 print 5.11 front output tray, use 3.5 G graphic properties, set 5.20 H help, use 5.6 I install toner cartridge 1.9 Windows software 2.5 Installing 2.5 J jam, clear document 8.2 paper 8.4 M memory, clear 7.2 N network printer, set 5.22
Operating Instructions - Page 144

... 5.12 reduced or enlarged document 5.10 using overlays 5.16 watermarks 5.13 problem, solve copying 8.24 error messages 8.11 fax 8.22 paper feeding 8.14 printing 8.15 printing quality 8.18 scanning 8.25 R rear output slot, use 3.5 reduced/enlarged copy 4.7 print 5.10 S scan driver install 2.5 specifications facsimile A.5 general A.2 paper A.6 printer A.4 scanner and copier A.3 system requirements...
Operating Instructions - Page 160

... with detailed information about the previous 50 communications operations, including time and dates. Settings range from 0 to print a report MSG showing whether the transmission was successful, how many pages were sent, and 1 Confirm more pages. Discard Size When receiving a document as long as or longer than the paper installed in the paper tray...
Operating Instructions - Page 167

..." on the document glass. If you need to send the document again. Confirming Transmission When the last page of error messages and their meanings, see page 1.12. 3 Press On Hook Dial. If something goes wrong while sending your machine to Standby Mode. You can set your fax, an error message appears on the display. Sending a Fax Manually 1 Load the document(s) face up...
Operating Instructions - Page 171

...your location, or someone uses to be recognised and answered as a FAX call . To set up Distinctive Ring Pattern Detection, you on your fax machine can easily suspend or change it...who answer telephones for many different clients and need another telephone. If the DRPD setup fails, "DRPD Ring Error" appears. Receiving Faxes Using the DRPD Mode "Distinctive Ring" is identified by different...
Operating Instructions - Page 183

... 2.4). For details, see page 1.12. 3 Press Broadcasting on the document glass, the display asks if you need to send. Redialling To redial the number you to send a document to load another page. Documents are automatically erased from the memory. 1 Load the document(s) face up into the ADF. After transmission, the documents are automatically stored in the ADF (Automatic...
Operating Instructions - Page 184

... 1.12. Otherwise, select "2.No." 8 The machine begins sending the document in order of pages being stored in the memory. Select "1.Yes" to load another fax number. 7 When you need to multiple destinations. NOTE: Your machine can set up into the memory before transmission. Sending a Delayed Fax You can send one broadcasting fax to change the contrast...
Operating Instructions - Page 187

... and the number of pages being dialed and begins sending the document. 4.6 OTHER WAYS TO FAX Otherwise, select "2.No." 9 The machine shows the number being stored in the memory. The display asks you to enter a name. 7 If you want to assign a name to load another page. The document is scanned into the memory before transmission.
Operating Instructions - Page 196

The Error Correction Mode helps with poor line quality and makes sure any other ECM-equipped fax machine. Using the Remote Control Panel Using the Remote Control Panel, you send are sent smoothly to send a fax when you are using the ECM mode. Select Off to the Copy/Printer/Scanner Reference. For information about installing...

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