Ricoh CL5000 Support Question
Ricoh CL5000 Support Question
Find answers below for this question about Ricoh CL5000 - Aficio Color Laser Printer.Need a Ricoh CL5000 manual? We have 1 online manual for this item!
Question posted by frontdesk2 on March 25th, 2013
Scan Failure
When trying to sacan on the ricoh aficio mp 5000, the scan keeps failing. how do i correct this
Current Answers
Answer #1: Posted by freginold on March 25th, 2013 3:26 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, in order to correctly troubleshoot the scan failure, you'll need to provide as much information as possible. There are many things that could be causing your scans not to go through, including:
- A bad network cable
- Email address or folder path entered incorrectly
- SMTP server name (for scan to email) or authentication info entered incorrectly
- The wrong password used (for scan to folder)
- A problem with your DNS server
- A problem with your SMTP server
- A problem with your server or computer that you are scanning to (for scan to folder)
- A problem with a network device (router, switch, etc.)
- A faulty network card in the copier
- A bad network cable
- Email address or folder path entered incorrectly
- SMTP server name (for scan to email) or authentication info entered incorrectly
- The wrong password used (for scan to folder)
- A problem with your DNS server
- A problem with your SMTP server
- A problem with your server or computer that you are scanning to (for scan to folder)
- A problem with a network device (router, switch, etc.)
- A faulty network card in the copier
Related Ricoh CL5000 Manual Pages
Quick Installation Guide - Page 1
...towards direction (ቢ), and then inserting slowly until they click into the printer. Space Required for all four colors. The recommended (or minimum) space requirement is not installed properly, .... These actions could cause an electric shock or fire. Caution
• Keep the machine away from the printer.
ZESX306E
Note
❒ The two round fasteners cannot be careful not to...
Quick Installation Guide - Page 2
... The paper tray does not have a stopper. For more information about the paper sizes that the printer's power switch is off when plugging in a stable and level place to get it stops.
Confirm... red fittings with a
little force.
For information about loading paper size other end securely into the printer, as shown in the tray. Caution
• When you do , the tray might touch the...
Quick Installation Guide - Page 3
.... Menu: Maintenance
Press {L} or {M} to hold the unit with no broken or blurred colors, the development units are installed properly.
Check that comes with the machine is securely fit in... on the panel display for you cannot check the connection between the printer and the computer by pressing the sides of correct print.
Language: *English
Press {L} or {M} to take the following...
Quick Installation Guide - Page 4
... China UE USA Click [Exit].
Copyright © 2002 G071-7503B Printed in the "Select Printer" dialog box. It requires a standard 36-pin parallel cable compliant with work stations in [Connect... settings for Client will start the installer. The installation is English. ❖ Connecting the printer to display "Active Protocol", and then press {Enter #}.
DC 5V. ZESXK500E
Attach the ...
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