Ricoh C311N Support Question
Ricoh C311N Support Question
Find answers below for this question about Ricoh C311N - Aficio SP Color Laser Printer.Need a Ricoh C311N manual? We have 1 online manual for this item!
Question posted by fredburns22 on June 29th, 2015
Enter Service Mode
how do enter service mode on ricoh so c311 printer
Current Answers
Answer #1: Posted by TommyKervz on June 30th, 2015 3:04 AM
TommyKervz
Member since:
January 10th, 2013 Points: 17,776,813
Member since:
January 10th, 2013 Points: 17,776,813
Related Ricoh C311N Manual Pages
User Guide - Page 10
...-power Mode (Energy Saver mode)
This printer automatically lowers its power consumption 15 minutes after the last operation has been completed. For more information about how to configure Energy Saver mode, see "Making Printer Settings...10 ENERGY STAR Program
Important ❒ The SP C311N model printer is environmentally friendly.
It is an open program in which is not compliant with ...
User Guide - Page 12
... de la classe B est conforme à la norme NMB-003 du Canada. Responsible party: Ricoh Americas Corporation Address: 5 Dedrick Place, West Caldwell, NJ 07006 Telephone number: 973-882-2000 Product Name: Laser Printer Model Number: SP C311N / Aficio SP C311N, SP C312DN / Aficio SP C312DN • Properly shielded and grounded cables and connectors must accept any interference received, including...
User Guide - Page 28
... paper larger than A4 in the paper tray.
6. Memory cover
Remove this cover when you connect to the printer for the SP C312DN model printer.
2 USB Port
Use a USB cable to connect the printer to the printer. Power socket
5.
USB Host Interface
Use a USB cable to connect the digital camera to the host computer. Guide...
User Guide - Page 63
...Improperly stored paper might result in poor print quality, paper misfeeds, or printer damage. Load translucent media only.
❒ Set the paper as follows...side of the paper.
❒ Do not use ink-jet printer paper because it may stick to touch the surface of the... about recommended paper, contact your sales
5
or service representative.
❒ Do not use paper that has already been ...
User Guide - Page 68
monochrome and color copiers, ink-jet printers, etc.)
5
• Special paper, such as they are especially likely ..., perforations, cutouts, or embossing
• Adhesive label paper on by other than a laser printer (e.g. Malfunctions are not supported by this printer.
• Paper meant for an ink-jet printer
• Bent, folded, or creased paper
• Curled or twisted paper
•...
User Guide - Page 83
...91 105 g/m2), Recycled Paper, Color Paper, Preprinted Paper, Prepunched Pa-
Paper Input: Paper Type
D Press the {T} or {U} key to display [Paper Type], and then press the {#Enter} key.
Custom Size: Vert. 356....0 mm
I Press the {Menu} key. Specifying a paper type for tray 1 and the optional paper feed unit
Improve printer performance by ...
User Guide - Page 91
... Paper, Thin Paper (66 - 74 g/m2), Plain Paper 1, Plain Paper 2 (91 -
105 g/m2), Recycled Paper, Color Paper, Preprinted Paper, Prepunched Paper, Thick Paper 1 (106 - 160 g/m2), Thick Paper 2 (161 - 200 g/m2),...to display [Bypass Tray], and then press the {#Enter}
key. Paper Input: Paper Type
D Press the {T} or {U} key to load, the printer performs better. Loading Paper
Specifying a paper type for...
User Guide - Page 96
..., be careful not to touch the Laser Scanning Unit on the display, replace the print cartridge: "Replace (Color) Print Cartridge" • If cyan..., magenta, or yellow toner runs out, you can print in black and white using the printer driver...color until the black print cartridge is replaced. Change the color mode setting to Black and White using black toner...
User Guide - Page 137
...81 "Replacing the Intermediate Transfer Unit". Replace the waste toner box with the
Call Service If error reoccurs printer's controller.
the transfer belt is not installed correctly. is not in-
req.... print cartridge is time to replace the waste toner box.
Toner Den.Sensor cleaning Color registration failed. See p.100 "Cleaning the Toner Density Sensor".
111 Replace the print...
User Guide - Page 144
tem], and then press the {#Enter} key. See the printer driver help.
• Raise the appropriate stop fence (forward fence for A4, rear ... Solutions
Prints do not stack properly.
• Paper is too thin. Press the {T} or {U} key and select [Mode 2] or [Mode 3],
and then press the {#Enter} key. Con- Paper gets wrinkles.
• Paper is static. See p.35 "Paper and Other Media".
•...
User Guide - Page 146
...the optional
solid color printouts.
See the printer driver Help. Set the desired input tray using the control
panel. See the printer driver Help. To disable Energy Saver mode: Press the...the {#Enter} key. Press the {T} or {U} key, and then select [Energy Saver 2].
Just wait until it .
Troubleshooting
Status
Possible Causes, Descriptions, and Solutions
After replacing a color print...
User Guide - Page 147
... fails to resolve the problem, contact your sales or service representative. See the printer driver Help.
See the printer driver Help.
Press the {#Enter} key. Quality] tab in the printer driver's dialog box. Some applications lower the resolution for the color balance under the [Print adjusted with the printer driver.
a mixture of cyan, magenta, yel- Select [CMY...
User Guide - Page 148
... Print Cartridge".
Press the {#Enter} key.
White streaks or color streaks appear.
• Toner is damp.
Press the {T} or {U} key and select [Mode 2] or [Mode 3], and then press the {#Enter} key.
• If ...If rapid change in temperature or humidity occurs, use this printer only after it has acclimatized.
See the printer driver Help.
• If the Alert indicator on ...
User Guide - Page 150
...Mail", Software Guide.
If the email was sent but not received, it is heard.
If the strange noise persists, contact your sales or service representative.
For details, see "Printer Status Notification by
server has a malfunction. Troubleshooting
Additional Troubleshooting
Problems
Solutions
Strange noise is possible the destination was incorrect. After changing the setting...
User Guide - Page 165
...10070; Printing Speed Monochrome: maximum 25 pages per minute (A4K/8 1/2 × 11K) Color: maximum 25 pages per minute (A4K/8 1/2 × 11K) Printing speed may result ...Laser beam scanning & Electrophotographic printing 4 drums tandem method
❖ First Print Speed Monochrome: 13.5 sec or less (A4K/8 1/2 × 11K) Color: 13.5 sec or less (A4K/8 1/2 × 11K)
Note
❒ If the printer...
User Guide - Page 167
...Sound Pressure Level *2
During Monochrome Printing (Main Unit Only) 59 dB (A) or less
During Color Printing (Main Unit Only)
60 dB (A) or less
Standby (Main Unit Only)
34 ... only available for the SP C312DN model printer.
❖ Printer Language
PJL, PCL 5c/6, PostScript Level 3, PictBridge
Note
10
❒ PictBridge is only available for the SP C312DN model printer.
❖ Fonts
PCL...
User Guide - Page 219
...specified paper size, and then printed. Reference For details about the printable paper sizes according to the printer's memory capacity.
❖ One-sided printing - 600 dpi Fine (4 bits)
• 128...properly on the [Advanced Options] tab in the printer driver's properties dialog box. Note
❒ Duplex printing is only available for the SP C312DN model printer.
❒ To print an A3, 11 "...
User Guide - Page 221
...compatible. ❒ Up to 999 images can connect a PictBridge-compatible digital camera to the printer during one
print transaction. You can be sent from a Digital Camera (PictBridge)
What Is... compatible with the digital camera. ❒ This function is only available for the SP C312DN model printer. ASI204S
Note ❒ Check your digital camera is sent to print photographs taken using...
User Guide - Page 239
...Continue You can select [Off] or [Auto] to print is not loaded. When you select [Off], the printer uses any size paper in ten seconds if a system error occurs. Default: Off
• Off
•...both sides of a sheet. When set to print. This setting is effective only for the SP C312DN model printer.
❖ Blank Pages You can specify whether or not to [On], printing continues in ...
User Guide - Page 293
... general users mode. Thinner Paper, Thin Paper, Plain Paper 1, Plain Paper 2, Recycled Paper, Color Paper, Letterhead, Preprinted Paper, Prepunched Paper
• Custom Paper Size Specify the custom paper size, when [Custom Paper Size] is available.
9
Changing the paper settings
On the [Paper Input] tab, you can use to change the printer settings in...
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