Get support for Ricoh Aficio SP C320DN

Ricoh Aficio SP C320DN Support Question

Ricoh Aficio SP C320DN Support Question

Find answers below for this question about Ricoh Aficio SP C320DN.
Need a Ricoh Aficio SP C320DN manual? We have 3 online manuals for this item!
Question posted by ahmedkader024 on October 14th, 2019

Sd396

Error on Ricoh Aficio SP C320DN SD396

Current Answers

Answer #1: Posted by freginold on October 14th, 2019 8:41 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

Points: 23,253,895
1,100
points
An SC396 error on a C320DN points to a problem with the black drum motor or its harness.

From the service manual:

"The LOCK signal error is detected when the EGB monitors the black drum motor state. (This monitoring is done immediately after power-on, when the motor starts rotating, and immediately after the motor stops.)"

Generally caused by a disconnected or faulty black drum motor harness, or excessive load on the motor.


Related Ricoh Aficio SP C320DN Manual Pages

Manuals - Page 1

... the machine. Operating Instructions Hardware Guide 1 Guide to read "Safety Information" before you use , be sure to the Printer 2 Setting Up the Printer 3 Installing Options 4 Connecting the Printer 5 Configuration 6 Loading Paper 7 Maintaining the Printer 8 Adjusting the Printer 9 Troubleshooting 10 Removing Misfed Paper 11 Appendix Read this machine and keep it handy for future reference.
Manuals - Page 3

... of Option Installation...45 Where to Read This Manual...6 Symbols...6 Model-Specific Information...7 Positions of WARNING and CAUTION Labels 8 Power Switch Symbols...9 Manuals for This Printer...10 List of Options...11 Operating Instructions...12 Reading the HTML Manuals on the CD-ROMs 12 Reading the HTML Manuals That You Install on...
Manuals - Page 4

... for Ethernet 100 Setting Items of IEEE 802.1X for Each Tray...105 Symbols...105 2 Loading Paper Supported Paper for Wireless LAN 102 6. Connecting the Printer Ethernet Cable Connection...69 Reading the LED Lamps...72 USB Cable Connection...73 Digital Camera Connection...74 Parallel Cable Connection...77 5. Installing the Interface Units...
Manuals - Page 6

...Roller 182 Cleaning the Registration Roller and the Paper Tray 185 8. Troubleshooting Error and Status Messages Appear on the Control Panel 201 Status Messages (in alphabetical ...219 Additional Troubleshooting...222 10. Printing Using Registered Paper Types...146 7. Adjusting the Printer Adjusting the Color Registration...189 Correcting the Color Gradation...191 Setting the Gradation Correction ...
Manuals - Page 7

Appendix Moving and Transporting the Printer...237 Moving the Printer in a Short Distance...238 Consumables...239 Print Cartridge...239 Waste Toner Bottle...240 Intermediate Transfer Unit...240 Maintenance Kit...241 Specifications...242 Mainframe...242 Options......
Manuals - Page 10

... to local regulations. If you dispose of the used toner containers yourself, dispose of this printer becomes very hot. Keep toner (used toner. Disposal should take place at the positions shown...as indicated. CBK007 The inside of them according to an open flame. Positions of this printer becomes very hot. Do not touch parts with this label (indicating a hot surface). 8 Do ...
Manuals - Page 11

... the top cover. Disposal should take place at an authorized dealer or an appropriate collection site. CBK010 The printer weighs approximately 29 kg (64.0 lb.). Keep toner (used toner. Power Switch Symbols The meanings of children...on both sides, and lift slowly in pairs. When moving the printer, use the inset grips on this machine are as follows: • : POWER ON • : POWER OFF 9...
Manuals - Page 12

... to manual. • The printed and electronic versions of commands to operate this printer. Be sure to the manuals that might not be installed in order to view the manuals as installing options, replacing consumables, responding to error messages, and resolving jams. Driver Installation Guide Contains procedures for administrators of functions and...
Manuals - Page 13

... Hard Disk Drive Option Type C320 Memory Unit Type G 256 MB Memory Unit Type I 512 MB Gigabit Ethernet Board Type A Referred to as in this printer, and how they are referred to as Paper feed unit Hard disk SDRAM module SDRAM module Gigabit Ethernet board IEEE 802.11a/g Interface Unit Type...
Manuals - Page 17

... on the front and left sides of paper remaining in the tray. 6. Control Panel Contains keys for printer control and a display that shows the printer status. 3. Remaining Paper Indicator Indicates the approximate amount of the printer. Standard Paper Feed Tray (Tray 1) Up to open the front cover. 4. Top Cover Open Lever Pull this...
Manuals - Page 18

... to prompt you to stop A4/Lettersize prints falling behind the printer. 11. Flip open the extension by pulling it in the direction of the arrow) to replace the units, see "Error and Status Messages Appear on the Control Panel". • p.201 "Error and Status Messages Appear on and off. 9. Stop Fence (A4...
Manuals - Page 19

...open the front cover. 6. Ethernet Port Use a network interface cable to connect the printer to a digital camera. 8. Optional Interface Board Slot Insert an optional Wireless LAN interface... direct print card in the lower slot. 9. Memory Cover Remove this slot. 7. Insert the other end of the printer. 1 10 9 8 7 1 6 5 2 4 3 CBK013 1. Front Cover Open Lever Pull this lever to...
Manuals - Page 20

Guide to the Printer • For details about the messages which appear on the screen to prompt you to replace the units, see "Error and Status Messages Appear on the Control Panel". 1 • p.201 "Error and Status Messages Appear on the Control Panel" 18 1.
Manuals - Page 21

..., which prompts you to replace it appears on the control panel, replace the intermediate transfer unit: 19 Print Cartridge Loads from the printer rear, in the order of the printer. 2 Interior 1 1 65 2 3 4 CBK014 1. Waste Toner Bottle Collects toner that is included with the fusing unit: • "Replacmnt Rqrd:Fusing Unit" 4. Intermediate Transfer...
Manuals - Page 22

1. Guide to the Printer • "Replacemnt Requird:IntTrans" • For details about the messages which appear on the screen to prompt you to replace the units, see 1 "Error and Status Messages Appears on the Control Panel". • p.201 "Error and Status Messages Appear on the Control Panel" 20
Manuals - Page 118

... can cause paper misfeeds, print quality degradation, or malfunctions. 116 6. Malfunctions are especially likely when using paper printed on by other than a laser printer (e.g.monochrome and color copiers, ink-jet printers, etc.) • Surface-processed paper (excluding specified paper) 6 • Special paper, such as thermal paper and carbon paper • Paper whose weight...
Manuals - Page 181

... sure to disconnect the plug from the plug and outlet before reconnecting. Clean the printer periodically to the laser components inside this machine risks blindness. • The inside of dust inside this ...8226; Do not remove any covers or screws other small metallic objects to fall inside the printer. 179 Inside this manual. Accumulated dust and grime pose a fire hazard. • ...
Manuals - Page 242

... 240 For details, see p.147 "Replacing the Print Cartridge". Waste Toner Bottle Name Waste Toner Bottle SP C310 Average printable number of pages *1 55,000 pages *1 A4/letter 5% test chart, 3 pages... a problem, contact the store where they were purchased. • When you first use this printer, use . • Print cartridges (consumables) are not changed sooner than indicated above due to...
Manuals - Page 243

... purchased. 11 241 Consumables • If the intermediate transfer unit are not covered by warranty. Maintenance Kit Name Average printable number of pages *1 Maintenance Kit SP C320 (includes a fusing unit and transcription roller) 90,000 pages *1 A4/letter 5% test chart, 3 pages / job, printing in 50% monochrome/color. • The actual number...
Manuals - Page 244

... use it with this machine only. Do not use with other appliances. Mainframe Configuration: Desktop Print Process: Laser beam scanning & Electrophotographic printing 4 drums tandem method First Print Speed: Monochrome: 13.5 sec or less (A4..." (Letter) , 600 × 600 dpi) Note that if the printer has not been used for some time, there may vary depending on the setting up environment.

Similar Questions

Ask a New Question
Use the box below to post a new question about this Ricoh product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Ricoh Manuals

Find free Ricoh Aficio SP C320DN manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Ricoh Reviews

View thousands of Ricoh user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Ricoh customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Ricoh customer service rankings, employee comments and much more from our sister site.