Ricoh Aficio MP C5000 Support Question
Ricoh Aficio MP C5000 Support Question
Find answers below for this question about Ricoh Aficio MP C5000.Need a Ricoh Aficio MP C5000 manual? We have 3 online manuals for this item!
Question posted by rdpdatdt on February 27th, 2014
Ricoh C5000 Will Not Scann To Folder
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Current Answers
Answer #1: Posted by freginold on April 22nd, 2014 10:31 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, without knowing specifics about your scanner or your network, here are some common reasons why you can't scan to a folder:
- The folder isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
If scanning to a folder was never properly set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
Related Ricoh Aficio MP C5000 Manual Pages
Quick Start Guide - Page 1
www.ricoh-usa.com
Ricoh Product Line Segment 2 thru 6
MP/5000/5001, MP C5000/C6000/C6501, MP7000/8000, MP6001/7001, MP8001/9001, MP907EX
This guide is not intended to replace your users manual, features and options will vary by machine type, model and finisher type installed.
Quick Start Guide - Page 3
Printing a Document
Open your document to Print Select [File>Print) Select the Ricoh Print driver Enter desired number of copiers Press [OK]
To add any finishing options to the document
Press [Properties]
At [Duplex] Select [Top to Top] ...
Quick Start Guide - Page 6
Printing To Document Server
Open your document to Print
Select [File>Print]
Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window
and choose [Document Server] Press [OK] Press [Details] Enter user Information:
User ID (if applicable) or leave blank File Name Password (if applicable) User Name Press [OK] repeatedly to print
Quick Start Guide - Page 9
Large & Small
Open the document Press File >print Select the Ricoh Print Driver (PCL5e/PCL6) Press Properties At Page Set up Tab Select Duplex>... the internal trays (copier cannot staple a booklet document in portrait mode) Open the document Press File >print Select the Ricoh Print Driver (PCL5e/PCL6) Press Properties At Page Set up Tab Select Duplex>booklet Select Staple>2 at center At Paper ...
Quick Start Guide - Page 11
One or two sided original. Set file types between email and folder scan destinations.
Set up notification when your email is opened.
Set sender from list of registered users.
* JPEG scanning in the document server. Preview scan ...
Quick Start Guide - Page 12
At copier Screen Press [Scanner]
2. Your display may vary depending on Glass 5. Basic Scanning
1. Select destination [email address or folder location
4. Press [Start]
(Note: Screenshots are provided for reference purposes only. Place Originals in Feeder or on your operating system and device.) Select [E-mail] or [Folder] Tab 3.
Quick Start Guide - Page 13
Your display may vary depending on your operating system and device.) Drop Out Color From Documents
Select Document Types
Check file status.
(Note: Screenshots are provided for Documents
Preview scan before sending. Scanning Options for reference purposes only.
Troubleshooting Guide - Page 2
Replacing Toner - Cleaning Glass Platen and Lid
Ricoh MP2800/3300/4000/5000 Ricoh MPC2851/3351/4000/4001 Ricoh MP 5000/5001/6000/7000/8000 Ricoh MP 6001/7001/8001/9001 Ricoh MP C6000/6501/7500/7501 Replacing Staples - Loading Paper - Clearing Paper Jams - Trouble Shooting
• Maintenance
-
Troubleshooting Guide - Page 13
Color Device
Copier panel will indicate when toner is low and which color needs to be Replaced. Follow directions carefully and only add toner when indicated
on copier panel. Instructions are located on inside of front door, on the toner box And on copier panel. Changing Toner -
Troubleshooting Guide - Page 17
Clearing Jams MP 3300, 2800, 2500, 2851, 3351, 3500 4000, 4001, 4500, 5000, 5001
User Guide - Page 2
See page 2 for easy viewing. Understanding Your Ricoh Control Panel
To access system administrator tools and counter information
Clears screen to default settings
The program button allows you to store
frequently used job ...
User Guide - Page 6
When a finisher is installed with the device the machine will output the document in the Sort/Shift Sort order, separating the first set from the short cut menu on copier screen.
ROTATE ...
User Guide - Page 46
Printing a Document
Open your document to Print Select [File>Print] Select the Ricoh Print driver Enter desired number of copiers Press [OK]
To add any finishing options to the document Open your document to Print
Select [File>Print)
Select the Ricoh Print driver [Staple, hole punch or duplex] Press [Properties] Select the desired finishing option Press [OK] repeatedly to print
User Guide - Page 47
Printing To Document Server
Open your document to Print
Select [File>Print]
Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window
and choose [Document Server] Press [OK] Press [Details] Enter user Information:
User ID (if applicable) or leave blank File Name Password (if applicable) User Name Press [OK] repeatedly to print
User Guide - Page 52
Select tabs to document i.e. Set resolution, scan size & scan type.
Set file types between email and folder scan destinations. For manual email entry
Program email destinations into one touch buttons.
encryption & signature. Set sender from list of registered users.
* JPEG scanning in ...
User Guide - Page 53
... desired resolution, Press [OK] 3. Select [Batch] if feeding from feeder and glass or originals exceed document feeder limits. Press [Start] Select desired destination[s] e-mail or Folder Tab 3. Select any additional document enhancements
1. Select original orientation - If using the glass
platen, press the # key after last page is scanned 4. Select [Scan Settings...
User Guide - Page 60
...Aficio MP 6001/MP 7001/ • MP 8001/MP 9001 Series' have the ability to forward all incoming faxes directly to an administrator's email • address or folder, or you can save the fax document as a TIFF file directly to a designated folder on SP models) in addition to Ricoh...• ■ Wireless Faxing: If the Aficio MP 6001/MP 7001/MP 8001/MP 9001 Series is now automated. • &#...
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