Ricoh Aficio MP C4000 Support Question
Ricoh Aficio MP C4000 Support Question
Find answers below for this question about Ricoh Aficio MP C4000.Need a Ricoh Aficio MP C4000 manual? We have 2 online manuals for this item!
Question posted by davic0olb on December 5th, 2013
Cannot Scan To Email With My Aficio Mp201spf
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Current Answers
Answer #1: Posted by freginold on February 23rd, 2014 6:03 PM
freginold
Member since:
December 20th, 2011 Points: 23,254,985
Member since:
December 20th, 2011 Points: 23,254,985
Hi, here are some of the more common reasons why scanning to email might have stopped working:
- The network cable may be unplugged or faulty.
- The SMTP server is down, or the server name/IP address was entered incorrectly.
- The DNS server is down, or the server IP address is wrong.
- The SMTP server may be blocking the copier from sending emails, either because the copier is not on its "trusted" list or because it doesn't recognize the copier's IP address or MAC address.
- SMTP authentication may need to be enabled.
- The SMTP username and password entered into the copier may be incorrect or entered incorrectly.
- The wrong port was chosen for the SMTP server.
- There could be a network firewall blocking the communication.
- The network interface port on the copier could be bad.
- The Ethernet communication speed may need to be changed, either for the copier or a switch or hub it is connected to.
- The email address(es) saved on the copier may be incorrect.
- The SMTP server requires a valid "from" email address, and the administrator's email address on the copier is not valid.
If scanning to email was never set up, you can find instructions for setting it up here:
- How to set up scan to email on a Ricoh Aficio MP series copier
Related Ricoh Aficio MP C4000 Manual Pages
Features Guide - Page 2
...Ricoh Aficio Security Solutions Compatibility Chart ...4
Ricoh Security Solutions Review...6 Network Protection...6 Web Image Monitor...6 SmartDeviceMonitor...6 Network Protocol ON/OFF ...7 Device Access... Encryption Key ...13 PDF Password Encryption...13 SNMP v3 Encrypted Communication...13 S/MIME for Scan to E-mail ...13 IPsec Communication ...13 Hard Disk (HDD) Encryption...14 Document Protection...
Features Guide - Page 3
All other trademarks are the property of our knowledge, this guide was obtained from the Publisher. To the best of their employees. Ricoh® and Aficio® are registered trademarks of Hewlett-Packard Company. RPCS™ is a registered trademark of Microsoft Corporation. Ricoh Corporation Five Dedrick Place West Caldwell, NJ 07006
...
Features Guide - Page 4
...used against it in an effort to rival Pepsi. Ricoh Aficio Common Security Features Guide
INTRODUCTION
Information is an Asset
Did..., or erased without some cases via painful firsthand experiences), device access and data security has quickly moved to corporate networks,... global brand director was arrested for a few months, can scan and send data to any network address, or copy data directly...
Features Guide - Page 6
... with regulations such as the HIPAA and Gramm-Leach-Bliley Acts that allowed commercial and investment banks and insurance companies to release student information. Ricoh Aficio Common Security Features Guide
To help combat these government regulations.
3
As you can see the need to be shared.
■ The Family Educational Rights and...
Features Guide - Page 8
... with rigorous security requirements and legislation.
5 As files and passwords travel over the network, what is included at -a-glance convenience. How can access the device? A Ricoh Aficio Security Solution Compatibility Chart is to systems that help alleviate the installation and monitoring burden on their areas of concern and your Ricoh solutions as...
Features Guide - Page 9
... or jobs sent from sending scanned files to competitors, for Client, is covered in a single operation. In this capability is firmware built into a particular IP range. RICOH SECURITY SOLUTIONS REVIEW
Network Protection
Network Protection refers to the features and utilities that ship standard with every Ricoh Aficio device. A "lite" version intended for end...
Features Guide - Page 10
... to register and modify data stored in the device.
Ricoh Aficio Common Security Features Guide
■ Change Community ...scan/ send, and who as eliminating outside threats including destruction/falsification of stored data, Denial of assigned access rights, or geography. An individual may be assigned one or more secure name. Supervisor
The Supervisor role does not directly manage devices...
Features Guide - Page 11
... to -Email jobs, providing traceability by job for bill-back purposes, for networks using Microsoft Active Directory servers, this mode verifies the identity of outgoing Scan-to individual functions. No one without a valid User Code can access the machine.
■ User Code Authentication: Utilizes Ricoh's standard User Code system to the entire device;
Features Guide - Page 12
... IP Address is possible to restrict access to specific features, such as whether or not to allow individual users and/or groups to print in devices. Ricoh Aficio Common Security Features Guide
In addition, when using Windows Authentication or the internal User Code function, it will be possible to determine which specific...
Features Guide - Page 14
...laptops via the hardwired Ethernet interface, or the IEEE 802.11b Wireless LAN interface.
11 Ricoh Aficio devices are equipped with the following encryption capabilities to reduce these risks.
128-bit SSL/TLS (... be sent via any access points within range. To enable this function, the Ricoh device must be encrypted prior to sending it over network lines into the network. This function...
Features Guide - Page 16
...mail encapsulated in readable text form, protecting valuable information. Ricoh Aficio Common Security Features Guide
Driver Encryption Key Ricoh devices offer this feature that the window for data protection against ....
13 IPsec also includes protocols for securing Internet Protocol (IP) communications by Scan to E-mail for entering the user password displays the password in non-ASCII...
Features Guide - Page 18
...(information cannot be compromised if hard drive is
stolen). ■ Enhanced Locked Print is installed to the Multifunctional-printing device either via embedded
firmware (SD Card) or remotely via Web Interface. ■ Administrators and users can ... the security of user ID and password authorization. Ricoh Aficio Common Security Features Guide
When it is time to protect against wiretapping.
Features Guide - Page 20
...and stored in a secure external location. As such, RAM-only devices can be available as a hard drive, the security threat of documents...The system's internal hard drive is security benefit to copy, scan, or send the page. To add an extra layer of ... off, all temporary print data is the top priority. Ricoh Aficio Common Security Features Guide
RAM-based Security Several low-end digital ...
Features Guide - Page 22
... prevent accidental exposure of a PIN Code or Personal ID, any MFP device that Restricted Access is activated during desired times to prevent after-hours access... character after a certain position in the destination's dial number will the documents stored in memory. Ricoh Aficio Common Security Features Guide
After you allay your customer's concerns about potential fax network threats, you can...
Features Guide - Page 24
...II I
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Features Guide - Page 25
...Encryption SNMP v3 Encryption S/MIME for Scan to Email IPsec Communication HDD Encryption Locked Print Password...Multifunction
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Aficio MP...
Features Guide - Page 26
... for Scan to Email IPsec Communication HDD Encryption Locked Print Password Encryption DataOverwriteSecurity System (DOSS) Locked/Secure Print/Enhanced Locked Print Password Protection of Stored Documents RAM-based Security* (If Hard Drive is Optional) Removable Hard Drive Unauthorized Copy Control Mask Type for Copying Copy Data Security Option
Black & White Multifunction (continued)
Aficio MP...
Features Guide - Page 27
...Aficio SP 6330N I I I I I I
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Aficio SP 8200DN I I I I I
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Aficio SP 9100DN I I I
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GX3000/3050N/5050N does not use the same Web Image Monitor as the other models. *The GX3000/GX e3300N/GX3050N/GX e3350N/GX5050N/GX e5550N support "IP address filtering" feature only. Network Protection Device...MIME for Scan to Email IPsec Communication ...
Troubleshooting Guide - Page 1
...IMAGE PROBLEMS 27 11. Page 1 of 32 MP C4000/MP C5000 LANIER - LD540C/LD550C RICOH - Revised items appear in bold typeface. TABLE OF CONTENTS:
1. ERROR CODES 19 9. C4040/C5050
GENERAL:
The attached document is the Troubleshooting Guide for the D027/D029.
CONNECTIVITY 5 4. AFICIO MP C4000/MP C5000 SAVIN - PAPER FEED 2 2. SCANNING 12 6. OPERATION PANEL 13 7. OPTIONAL UNITS...
Troubleshooting Guide - Page 7
...of 32 Install version 8.30 or later. Page 7 of a scanned document fails via Scan to ScanRouterEX (using the MFP Browser), and the device will not attempt to resend the document. SMTP servers that must... Cannot access the machine
Cannot access the machine Scanned documents not delivered
Various connectivit y issues Domain name overwritten
Cannot send email
SMB
SMB
SYMPTOM If either of the WSD ...
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