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Ricoh Aficio MP C3501 Support Question

Ricoh Aficio MP C3501 Support Question

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Question posted by rudeneholmes on January 17th, 2012

Scanning

The scanner displays destination list cannot be used now and sender not specified.  How do I correct this to allow me to use the scanner.  Thank you for your assistance in advance.   

Current Answers

Answer #1: Posted by freginold on January 20th, 2012 8:25 PM
This answer was accepted by the poster of the original question.
freginold

Member since:
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If it's saying the destination list can not be updated, that's usually a network connection error -- there is a problem somewhere on the network preventing the copier from connecting to the computer or server where the scan destinations are located.  This could be caused by any number of things, including a password that was recently changed, a network cable issue, authentication errors, firewall settings, permissions, or a changed folder path.

To specify a sender, hit the button on the scanner screen (toward the bottom of the screen) to specify a sender, and choose a sender from the list of names.  When you set up a scan destination in the address book, you can specify which users can be used as senders as well as destinations.

Related Ricoh Aficio MP C3501 Manual Pages

Security Target - Page 1

.... All rights reserved. Date : 2011-07-18 Version : 1.00 Portions of the evaluated and certified security target written in Japanese. This document is a translation of Aficio MP C3001/C3501 series Security Target are reprinted with written permission from IEEE, 445 Hoes Lane, Piscataway, New Jersey 08855, from IEEE 2600.1, Protection Profile for Hardcopy...
Security Target - Page 8

... of TOE Names Ricoh Aficio MP C3001, Ricoh Aficio MP C3501, Ricoh Aficio MP C3001G, Ricoh Aficio MP C3501G, Gestetner MP C3001, Gestetner MP C3501, Lanier MP C3001, Lanier MP C3501, Lanier LD630C, Lanier LD635C, Lanier LD630CG, Lanier LD635CG, nashuatec MP C3001, nashuatec MP C3501, Rex-Rotary MP C3001, Rex-Rotary MP C3501, MFPs Versions Software System/Copy Network Support Scanner Printer Fax...
Security Target - Page 9

..., infotec MP C3501, Savin C9130, Savin C9135, Savin C9130G, Savin C9135G FCU name Names Options Fax Option Type C5501 Page 8 of 93 Versions OpePanel 1.04 LANG0 1.04 LANG1 1.04 Data Erase Std 1.01x Hardware Ic Key 01020700 Ic Ctlr 03 GWFCU3-21(WW) 03.00.00 Keywords : Digital MFP, Documents, Copy, Print, Scanner...
Security Target - Page 11

... path to prevent the office environment from the client computer. Various settings for @Remote is connected to the LAN. RC Gate An IT device used for e-mail transmission of documents using a Web browser installed on the client computer, - The RC Gate products include Remote Communication Gate A, Remote Communication Gate Type BN1, and Remote...
Security Target - Page 13

... FlashROM. The following describes the components of the TOE Controller Board The Controller Board is a device that constitute the MFP, and this information is used to control the MFP. NVRAM A non-volatile memory medium in which is used to temporarily read and write internal information. - RAM A volatile memory medium which TSF data for...
Security Target - Page 14

... signature root key is installed before the TOE is connected to instructions from other fax devices using the G3 standard for the Engine Control Software. These are part of the Fax Unit... non-volatile memory medium. Controls the LEDs and displays information on the Operation Panel Control Board. Engine Unit The Engine Unit consists of Scanner Engine that is installed in which is one of ...
Security Target - Page 15

.... It is provided with individual TOE component. When used, the SD Card is disabled. C9130/C9135/C9145/C9145A/C9155/C9155A C9130G/C9135G/C9145G/C9145AG/C9155G/C9155AG LD630C/LD635C/LD645C/LD645CA/LD655C/LD655CA LD630CG/LD635CG/LD645CG/LD645CAG/LD655CG/LD655CAG Aficio MP C3001/C3501/C4501/C4501A/C5501/C5501A Aficio MP C3001G/C3501G/C4501G/C4501AG/C5501G/C5501AG Copyright (c) 2011...
Security Target - Page 16

...Copyright (c) 2011 RICOH COMPANY, LTD. Manuals for Product - Manuals for Users D572-7010 - Quick Reference Scanner Guide D088-7886 - Notes for Administrators Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP C4501A/MP C4501AG/MP C5501/MP C5501G/MP C5501A/MP C5501AG C9130/C9130G/C9135/C9135G/C9145/C9145G/C9145A/C9145AG/C9155/C9155G/C9 155A/C9155AG LD630C...
Security Target - Page 17

... Fax Guide D545-8506 Copyright (c) 2011 RICOH COMPANY, LTD. App2Me Start Guide D085-7905B - Quick Reference Scanner Guide D088-7889 - Manuals for Users Aficio MP C3001/MP C3001G/MP C3501/MP C3501G/MP C4501/MP C4501G/MP C4501A/MP C4501AG/ MP C5501/MP C5501G/MP C5501A/MP C5501AG C9130/C9130G/C9135/C9135G/C9145/C9145G/C9145A/C9145AG/C9155/C9155G/C9 155A/C9155AG LD630C/LD630CG/LD635C...
Security Target - Page 18

...Using this Machine in a Network Environment Compliant with IEEE Std. 2600.1TM-2009 D088-7705 - Notes for Users D088-7420 - [English version-3] Page 17 of This Machine D029-7904 - Quick Reference Printer Guide D088-7804 - Manuals for Product MFP - Safety Information for MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A/Aficio MP C3001/Aficio MP C3501/Aficio MP C4501/Aficio MP...
Security Target - Page 19

.... Quick Reference Printer Guide D088-7805 - Notes for Administrators Aficio MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A MP C3001/MP C3501/MP C4501/MP C4501A/MP C5501/MP C5501A D089-6909A - These users include those who routinely use the TOE (direct users) and those who do not (indirect users). Quick Reference Scanner Guide D088-7887 - Manuals for Users D088-7759A - Quick...
Security Target - Page 20

... of Users Normal user Administrator RC Gate Explanation A user who is allowed to manage stored documents. Definition of Administrator Supervisor MFP administrator Table 7 : List of the MFP administrator. This privilege allows configuration of device settings and view of normal user settings. This privilege allows configuration of the audit log. Authorised to delete and register the...
Security Target - Page 22

... Function is to the copy image. Basic Functions The overview of the TOE 1.4.4.1. Magnification and other editorial jobs can also be applied to scan paper documents and copy scanned image data from the Operation Panel. Copyright (c) 2011 RICOH COMPANY, LTD. All rights reserved. 1.4.4 Logical Boundary of TOE The Basic Functions and Security...
Security Target - Page 23

... install the specified printer driver on the HDD as Document Server documents. It also allows users to scan paper documents by using the Operation ...can be stored on the HDD as printer documents. Scanner documents can print or delete printer documents according to print... folders or by the TOE will be sent to the destination folders in a server that the MFP administrator pre-registers in...
Security Target - Page 24

... select the destination server from the Operation Panel or a Web browser. - Paper documents will be scanned and sent by fax can be used from the servers...using the Operation Panel. The documents in the TOE. Those documents stored in the client computer, and fax documents to the client computer. - According to the guidance document, users first install the specified...
Security Target - Page 30

...received by using Copy Function, Scanner Function, Document Server Function, and Fax Data Storage Function. A list of the document data attributes. Documents sent to IT devices by using Fax Function...Documents scanned and stored using Fax Function, and those stored using Scanner Function. Documents stored in the TOE when Document Server storage is authorised, and it can be used ...
Security Target - Page 31

... of 93 Definitions A list of e-mail address, user certificate, and encryption setting (S/MIME setting). Destination information for the TOE. The documents that can be delivered using Scanner Function and Fax Function. A function that sends documents to folders: scanned documents using Scanner Function and Fax Function, and scanned and stored documents using this information consists of...
Security Target - Page 32

... Copyright (c) 2011 RICOH COMPANY, LTD. The selected SFR Packages from the PP are demonstrable conformant is: PP Name/Identification Environment A : 2600.1, Protection Profile for Hardcopy Devices, Operational Version : 1.0, dated June 2009 Notes: The PP name which is published in Operational Environment A (IEEE Std 2600.1-2009)". 2.3 Package Claims The SAR package which...
Security Target - Page 33

... drive, as additional equipments. Therefore, P.STORAGE_ENCRYPTION and O.STORAGE.ENCRYPTED were augmented but still conform to the PP. Therefore, this TOE. The HCDs consist of the scanner device and print device, and have , and equips the functions that its description deviates from the RC Gate. The MFP has the...
Security Target - Page 34

... Basic Authentication and External Authentication comply with Security Requirements in order for the TOE to be used. All rights reserved. Copyright (c) 2011 RICOH COMPANY, LTD. Augmentation of FIA_AFL.1, FIA_UAU.7, and... for RC Gate; According to change the security requirements specified by the TOE or external IT devices. it is to PP APPLICATION NOTE 37 and PP APPLICATION NOTE 41...

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