Ricoh Aficio MP C3001 Support Question
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Question posted by sjstity on September 1st, 2014
Ricoh 4000 Will Not Scan To Network
Current Answers
Answer #1: Posted by freginold on September 9th, 2014 3:15 AM
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
- Make sure the SMB protocol is enabled (User Tools/Counter > System Settings > Interface Settings > Effective Protocols)
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
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