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Ricoh Aficio MP 5001 Support Question

Ricoh Aficio MP 5001 Support Question

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Question posted by tajersea on March 18th, 2014

Connection To Server Failed When Scan To Folder

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Answer #1: Posted by freginold on April 29th, 2014 7:16 AM
This answer was accepted by the poster of the original question.
freginold

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December 20th, 2011

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Hi, without knowing more about your machine setup or your network, here are some common reasons why the copier might not be able to connect to the server:

- The folder you want to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (or a parent folder)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware or software preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain

Related Ricoh Aficio MP 5001 Manual Pages

Quick Start Guide - Page 4

... immediately while simultaneously storing data. 4-8 digit password is entered at a later date. Hold Print: Temporarily holds multiple print files in the memory until selected. Document Server: Sends files directly to the document server for accuracy prior to enter a password. Files are not immediately deleted after printing.
Quick Start Guide - Page 5

... from the system HDD after printing. Store and Print enables users to enter a password. Document Server: Sends files directly to printing the entire job. Sample Print: Outputs the first set of ...set print job so that output settings can be checked for accuracy prior to the document server for storage and printing at the control panel. Printer Properties Job Type Locked Print: Temporarily ...
Quick Start Guide - Page 6

Printing To Document Server Open your document to Print Select [File>Print] Select the Ricoh Print driver Press [Properties] At [Job Type] open the drop down window and choose [Document Server] Press [OK] Press [Details] Enter user Information: User ID (if applicable) or leave blank File Name Password (if applicable) User Name Press [OK] repeatedly to print
Quick Start Guide - Page 10

Scanning Documents From Copier Panel, Select Scanner - Place the documents to be scanned in the Document Feeder or on the Platen Glass and Select the appropriate options for your Documents where necessary.
Quick Start Guide - Page 11

Set resolution, scan size & scan type. Scanner Display Panel Options Check file status. Add security ...and individual addresses can be programmed. Set sender from list of registered users. * JPEG scanning in the document server. Set file types between email and folder scan destinations. Add email message. Set up notification when your email is opened. encryption & ...
Quick Start Guide - Page 12

Basic Scanning 1. Select [E-mail] or [Folder] Tab 3. Your display may vary depending on Glass 5. At copier Screen Press [Scanner] 2. Press [Start] (Note: Screenshots are provided for reference purposes only. Select destination [email address or folder location 4. Place Originals in Feeder or on your operating system and device.)
Quick Start Guide - Page 13

Drop Out Color From Documents Select Document Types Check file status. (Note: Screenshots are provided for Documents Preview scan before sending. Your display may vary depending on your operating system and device.) Scanning Options for reference purposes only.
Quick Start Guide - Page 18

... documents from the desktop with fax Covers and other options. Confirmations can send single document to select 2 sided when originals are 2 sided and copier Will scan and send both sides. Use The Original Feed type to one or more users simultaneously. Select Stored Fax Destination(s) or enter a New Destination using the...
User Guide - Page 14

... Tab Options Vary by machine type and hard drive installed Edit Color - used to adjust contrast and image background erase color, change or adjust color Scan Position - used for cleaning edges and borders, page centers Edit Image - Used for hole-punching, stapling or binding Stamps -
User Guide - Page 22

... direction and them press [Start] Repeat as necessary until desired placement is made. Edit/Stamp [Scan Position] Allows users to adjust image (books) being copied on both sides of a page. ... on Glass Press [Start] Review output but do not move image Press [Edit/Stamp] Press [Scan Position] Using directional arrows, move image on the glass for better image placement output without moving the...
User Guide - Page 39

Select Document Server Option Used for storing documents for easy access, confidential printing etc. Accessing Document Server From Copy Panel -
User Guide - Page 40

Document Server Usage Documents may be scanned or Printed to Document Server for: -Confidential Printing -Print and Hold -Sample Printing -Forms printing -File Merge (different types) -Electronic Distribution -HIPPA Compliancy -Label Printing -Cost Savings
User Guide - Page 41

List view Document Server Displays Preview document Search by user name Search by file name Displays scan options Details Preview File Management Delete File Print Specified Page To Printing Screen Edit user & file Info Print one or multiple pages of a stored document Displays printing options of a stored file
User Guide - Page 42

...each additional document you wish to see the first page of documents stored in feeder or on the glass Press [Document Server] Press [Scan Original] Select any appropriate document options Touch [User Name] enter your document if required - optional Press [OK] after... the thumbnail view to store Shows a list view of the document stored. Scan a Job To Document Server Place document in Document...
User Guide - Page 52

...Add subject heading. Select tabs to document i.e. encryption & signature. Set sender from list of registered users. * JPEG scanning in the document server. Set resolution, scan size & scan type. Set file types between email and folder scan destinations. Add email message. Groups and individual addresses can be programmed. Set up notification when your email is opened. Scanner...
User Guide - Page 53

... Name/Type] Name your document and select [File Type] if necessary 5. if applicable 6. Press [Scan Size] select document size or [Mixed size], Press [OK] 4. Select [Batch] if feeding from...Select any additional document enhancements 1. Select desired destination[s] e-mail or Folder Tab 3. Place originals in Feeder or on Glass Platen 2. Press [Resolution] select desired resolution, Press [...
User Guide - Page 60

... specific senders directly to the • Fax Option Type 9001. LAN Fax software is connected to Ricoh's, as the primary task of the • main units. Cover sheets can...Aficio MP 6001/MP 7001/ • MP 8001/MP 9001 Series' have the ability to forward all incoming faxes directly to an administrator's email • address or folder, or you can program the Aficio MP 6001/MP 7001/MP 8001/MP...
Reference Guide - Page 2

Sided Printing...8 Basic Scan to Email or Folder Features...9 Calling for Service...10 Ordering Supplies...10 2 Table of Contents Table of Contents ...2 Changing Modes ...3 Basic Copy Features ...4 Paper Selection...6 Duplex...6 Making Two‐...
Reference Guide - Page 3

...folder when the machine is in a variety of original document are located on the left . Changing Modes The Ricoh MP 5001 can be copied, stored and printed with special features at a later date. • Scanner Mode - The display screen will change to the 5001...and follow the standard copy procedures (See Basic Copy Features). • Document Server Mode Documents can produce in this mode.
Reference Guide - Page 9

... pages b. 4MB= Approximately 10 Color pages 2. Set your device. 2. Please see Scan Settings below for steps to . 3. Press the [Start] key. Scan Settings are defaulted to Auto Select Color which means if the... placed Face Down on the Platen Glass 1. Basic Scanning to a 4MB file size. Scanning to email is limited to Email or Folder Features Figure 1: Document is placed Face Up in the...

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