Ricoh Aficio MP 2851 Support Question
Ricoh Aficio MP 2851 Support Question
Find answers below for this question about Ricoh Aficio MP 2851.Need a Ricoh Aficio MP 2851 manual? We have 2 online manuals for this item!
Question posted by ItlonZanet on September 13th, 2014
Scan From Ricoh Aficio Mp2851 To Windows 8 Not Working How To Fix
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Current Answers
Answer #1: Posted by freginold on October 6th, 2014 3:30 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
There are many reasons why you may not be able to scan to a folder. For Windows 8, it could be a firmware issue -- Windows 8 uses a newer version of SMB. Update the copier's firmware and that very well may fix the problem.
If it still won't scan, here are some other possible reasons why:
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
- Make sure the SMB protocol is enabled (User Tools/Counter > System Settings > Interface Settings > Effective Protocols)
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
If it still won't scan, here are some other possible reasons why:
- The folder that you are trying to scan to isn't shared
- The user account you are using to authenticate does not have rights to access that folder (possibly someone changed their password recently)
- There is a network connection problem somewhere between the copier and the computer
- There is a hardware device or software program preventing the copier from reaching that folder (ie. a firewall, anti-virus program, security suite, router, etc.)
- The copier and the computer are not in the same workgroup/domain
- If you are using an IP address for the computer instead of a host name, the computer's IP address has changed
- Make sure the SMB protocol is enabled (User Tools/Counter > System Settings > Interface Settings > Effective Protocols)
If scanning to a folder was never fully set up, you can find instructions for doing so here:
- How to link to a network share folder from a Ricoh Aficio MP series copier
Related Ricoh Aficio MP 2851 Manual Pages
Reference Guide - Page 2
... (1 - 2 sided 6 Making Two‐sided Copies from Two‐sided Originals (2 - 2 sided 6 Finishing...7 Print Features...7 Accessing the Print Driver...7 Finishing Options...8 Two - Sided Printing...8 Basic Scan to Email or Folder Features...9 Calling for Service...10 Ordering Supplies...10
2
Reference Guide - Page 3
... to print the documents from a personal computer for printing. Documents can be sent to the 2851/3351 from a computer.
3 The available modes are produced while in this mode.
•...the equipment control panel on the left ‐ hand side of modes. Changing Modes
The Ricoh MP 2851/3351 can produce in the Automatic Document Handler/glass platen and follow the standard copy procedures ...
Reference Guide - Page 7
... select 'Print' from the 'File' drop down list. Select the desired staple or hole punch position from the Name drop down menu 2. Print Features
The Ricoh MP 2851/3351 can also be used as they are able to operate optional features not included in the Properties dialog box. Accessing the Print Driver
1. Place...
Security Target - Page 1
Page 1 of 81
Aficio MP 2851/3351 series with Fax Option Type 3351 Security Target
Author Date Version
: RICOH COMPANY, LTD., Yasushi FUNAKI : 2010-06-17 : 1.00
Copyright (c) 2010 RICOH COMPANY, LTD. All Rights Reserved.
Security Target - Page 7
MFP Name
:
Ricoh Aficio MP 2851, Ricoh Aficio MP 3351 Savin 9228, Savin 9233 Lanier LD528, Lanier LD533 Lanier MP 2851, Lanier MP 3351 Gestetner MP 2851, Gestetner MP 3351 nashuatec MP 2851, nashuatec MP 3351 Rex-Rotary MP 2851, Rex-Rotary MP 3351 infotec MP 2851, infotec MP 3351
MFP Software /Hardware Version :
Software
System/Copy Network Support Scanner Printer Fax Web Support Web Uapl ...
Security Target - Page 8
...via a network, USB connection, or fax. Paper documents are input using the MFP's scanning device, and electronic documents are the major Security Functions of the TOE in a general office....Communication Data Protection Function 6. Users can use some of these functions remotely. Copyright (c) 2010 RICOH COMPANY, LTD. Users can operate the TOE from the Operation Panel. Users can be ...
Security Target - Page 12
... client computer to the TOE, print or fax from the client computer.
When a CE performs
Copyright (c) 2010 RICOH COMPANY, LTD. It is connected to instructions from the HDD.
USB Port The USB Port is used by a...Unit Network Unit is an interface board for maintenance work using an SD card. Page 12 of 81 Fax Unit (optional) The Fax Unit is a device that encrypts information to be stored on the ...
Security Target - Page 13
... (c) 2010 RICOH COMPANY, LTD. Notes for Administrators 9228/9233 MP 2851/3351 LD528/LD533 Aficio MP 2851/3351 - App2Me Start Guide - All Rights Reserved. Details of user guidance documents are as follows: [English version-1]
- 9228/9233 MP 2851/3351 LD528/LD533 Aficio MP 2851/3351 Operating Instructions About This Machine
- 9228/9233 MP 2851/3351 LD528/LD533 Aficio MP 2851/3351 Operating...
Security Target - Page 14
... Supplement 9228/9233 MP 2851/3351 LD528/LD533 Aficio MP 2851/3351 - [English version-2] - Manuals for Users MP 2851/3351 Aficio MP 2851/3351 A
Page 14 of 81
Copyright (c) 2010 RICOH COMPANY, LTD. Quick Reference Fax Guide - App2Me Start Guide - Manuals for Administrators Security Reference MP 2851/3351 Aficio MP 2851/3351 - Safety Information for Aficio MP 2851/Aficio MP 3351 -
Security Target - Page 15
... RICOH COMPANY, LTD. VM card Manuals
[English version-4] - Quick Reference Copy Guide
- Quick Reference Scanner Guide - Page 15 of 81 Quick Reference FAX Guide - Manuals for Administrators Security Reference Supplement 9228/9233 MP 2851/3351 LD528/LD533 Aficio MP 2851/3351
- - Notes for Administrators MP 2851/3351 Aficio MP 2851/3351
-
MP 2851/MP 3351 MP 2851/MP 3351 Aficio MP 2851...
Security Target - Page 18
... LAN-Fax transmission, which is for storing scanned images in the D-BOX. printing multiple pages...scanned images to folders, and deleted using its USB Port . Document data stored in the D-BOX. Fax Function This function is for printing out the print data sent from a client computer. Scanner Function This function is for printing and deleting fax data. Copyright (c) 2010 RICOH...
Security Target - Page 19
...as document data. Page 19 of 81
Document Server Function This function is for scanning originals and storing scanned image data in the D-BOX. 4. Remote operation is possible if a Web browser... Function, Stored Data Protection Function, Network Communication Data Protection
Copyright (c) 2010 RICOH COMPANY, LTD.
All Rights Reserved. The following information: information for allowing ...
Security Target - Page 23
...print Data).
1.4.5.1
Document Data
Document data is for devices equipped with a Fax Unit. From a scanner Document data is created from the scanned image of a paper original that is stored in ... by various methods, and can be imported by a client computer. 4.
Copyright (c) 2010 RICOH COMPANY, LTD. Downloaded by the following five methods:
1. Importing Document Data Document data can...
Security Target - Page 48
Dependencies: No dependencies.
Copyright (c) 2010 RICOH COMPANY, LTD. All Rights Reserved.
Table 19: List of specifications of Management ...[assignment: list of specifications of Management Functions described in case of audit storage failure.
None: Actions are fixed and not an object of Management Function Hierarchical to: No other components.
FMT_SMF.1.1 The TSF shall be taken...
Security Target - Page 49
... Rights Reserved. a) Management of the metric used to make explicit access-based decisions are fixed and there are no interfaces to change.
Minimum Password Length - a) Management of the ...): management of authentication information of general users by administrators. - Copyright (c) 2010 RICOH COMPANY, LTD. None: No functions for defining additional security attributes for locked-out...
Security Target - Page 51
...if supported.
Data of a role. None a) Managing the group of users that are fixed. Management items
Page 51 of 81
None: No groups of roles can interact with ... machine administrator manages the following setting items for machine control data. - Copyright (c) 2010 RICOH COMPANY, LTD.
Functional requirements FMT_MTD.1 FMT_SMF.1 FMT_SMR.1 FPT_STM.1
FPT_TST.1
FTP_ITC.1 FTP_TRP.1
Management...
Security Target - Page 66
...&A
User Identification and
Authentication Function" and their use of the TOE Security Functions. Copyright (c) 2010 RICOH COMPANY, LTD. Since there are no interfaces on the TOE for modifying audit logs, unauthorised modification ... performed and the machine administrator who can identify systems are set as the TOE works and it is not necessary to audit the state of inactivity of Audit Function...
Security Target - Page 67
...faxes.
When either of 81
7.1.2.1
User Identification and Authentication
The TOE displays a login window when users attempt to administrator processes, associates administrator processes with the supervisor ID, and... the client computer when the TOE receives a request from 0. Copyright (c) 2010 RICOH COMPANY, LTD. The TOE also identifies and authenticates the user based on the entered...
Security Target - Page 78
...general user information for management of character types that reads a fax original then converts the scanned image to an e-mail format for sending as data over the Internet to a machine ...to include a combination of more than two types of supervisor information. Copyright (c) 2010 RICOH COMPANY, LTD.
Terms SMTP server Address Book Back Up/Restore Address Book Internet Fax
Customer...
Security Target - Page 80
... administrators.
An administrator role that dials first then faxes data while scanning the original. A display -input device that has an MFP.
The document data stored in the document ...an intranet.
An administrator role assigning responsibility for each document data. Copyright (c) 2010 RICOH COMPANY, LTD. All Rights Reserved.
An item of 81
Terms Administrator role
Machine...
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