Ricoh Aficio MP 2550B Support Question
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Question posted by jotieno on May 5th, 2016
Sc819 On Ricoh Mp 2550b
Which unit does Error sc819 on Ricoh MP 2550B relate to when powered on
Current Answers
Answer #1: Posted by freginold on May 5th, 2016 3:20 AM
sc819 can be caused by several different things, but generally it's a problem with the controller board (or sometimes RAM) if it happens during boot-up or normal use. (If it happens when you're trying to update firmware, it's probably just a corrupted firmware file or bad SD card.)
Some things to try to help narrow down the problem before you have to spend lots of money on a new controller board:
- Boot the copier up with the network cable disconnected and see if you still get the error
- Remove as many optional components as you can (finisher, fax unit, ADF, etc.) and see if you still get the error
- Try updating firmware (if the machine lets you)
Some things to try to help narrow down the problem before you have to spend lots of money on a new controller board:
- Boot the copier up with the network cable disconnected and see if you still get the error
- Remove as many optional components as you can (finisher, fax unit, ADF, etc.) and see if you still get the error
- Try updating firmware (if the machine lets you)
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