Question posted by lucky8946 on September 4th, 2012

Rented Two Movies Titled The Dark Horse And Bernie On 9/1/12 Was Charged With 4

The person who posted this question about Redbox did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by redboxcare on September 11th, 2012 7:39 AM
This answer was accepted by the poster of the original question.
redboxcare

Member since:
September 3rd, 2011

Points: 46,620
1,100
points
Hi there, se're sorry to hear about the charge on your account. You're most likely seeing a preauthorization on your account from when you first rented with us, but we'd definitely like to check that out. Please email us at [email protected] so we can access your account and look at the charges for you.

Similar Questions

Why Won't My Prepaid Credit Card Work To Rent Movies?
(Posted by Susannamartin184 9 years ago)
Rented Movies From One Place, Spouse Returned To Different Redbox.
Returned movies to wrong redbox, not the redbox we rented from. What do I do????
(Posted by dawnvallad 10 years ago)
Made 6 Attempts To Return The Bachelorette Movie At Two Different Redbox.
6/28/13 rented Bachelorette movie from Adams Street, Mankato, MN Holiday Station location. Within la...
(Posted by roles5 10 years ago)
Movie Rental Charges
How long do you have before being charged renting a movie online? I thought you were charged when y...
(Posted by dioriovl 12 years ago)
Ask a New Question
Use the box below to post a new question about Redbox.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Redbox Reviews

View thousands of Redbox user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Redbox customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Redbox customer service rankings, employee comments and much more from our sister site.