Plantronics Voyager 4245 Office Support Question
Plantronics Voyager 4245 Office Support Question
Find answers below for this question about Plantronics Voyager 4245 Office.Need a Plantronics Voyager 4245 Office manual? We have 1 online manual for this item!
Question posted by JulianHerrera on January 12th, 2023
Echoing During A Call
When making a call using the headset there is an echo on the callers side.On the receiver side many times they are not able to hear the caller too well.
Current Answers
Answer #1: Posted by SonuKumar on January 12th, 2023 9:01 PM
SonuKumar
Member since:
May 9th, 2021 Points: 16,621,300
Member since:
May 9th, 2021 Points: 16,621,300
Voyager headset beeping sound during call If your headset is giving you a beeping sound during a call but it doesn't happen while playing media, disable the "Audio Channel Tone" using the Plantronics Hub or Poly Lens. Plantronics Hub
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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Related Plantronics Voyager 4245 Office Manual Pages
User Guide - Page 2
... 8
Fit and charge 9 Customize Your Headset 9 Charge your headset and spare battery 13 Talk time 13 Headset battery status 13
Load software 14 The Basics 15
Power on or off 15 Adjust volume 15 Make, answer, end calls 15 More Features 17 Voice assistant (smartphone feature) 17 Enable and use Amazon Alexa (smartphone feature) 17 Enable...
User Guide - Page 3
...
Alexa*
:02
:04
Siri/Google Now :02
:06
Volume LEDs
Call
Power
Siri®, Google Smartphone feature: Default voice assistant only active when your headset is out of
Now
base range and paired to mobile
Bluetooth® pairing
Alexa
Smartphone feature: Voice assistant (requires app) Mute/unmute
Be safe
Please ...
User Guide - Page 4
...
5 67 8 9 12
Accessories
10 11 1 Computer button 2 Bluetooth LED 3 Desk phone button 4 Charging LED 5 USB port 6 Power jack
7 Handset lifter jack 8 Telephone interface cable jack 9 Headset Bluetooth pairing button 10 Desk phone listening volume 11 Desk phone speaking volume 12 Desk phone configuration switch
1 Electronic hookswitch cable (EHS cable) Electronically and...
User Guide - Page 5
... details
NOTE Base configuration settings
Desk phone Most phones Cisco phones Cisco phones with dedicated headset port
USE
• Connect one end of the telephone interface cable to the back of the base • Connect the other phones use configuration D on bottom of the base. A Desk phone with EHS cable
Setting (on the...
User Guide - Page 6
... phones. D Desk phone + HL10 lifter (sold separately)
USE
IMPORTANT Use configuration A on the desk phone IMPORTANT Cisco phones use default configuration A. NOTE Use this setup if you are not using the HL10 lifter or EHS cable and your desk phone does not have a dedicated headset port. B Desk phone (standard)
USE
• Connect one end of the telephone...
User Guide - Page 7
... can cause noise and interference problems. NOTE Headset cradle may vary, but function is 6 inches. The minimum recommended separation between the base and computer is 12 inches. The minimum recommended separation between your desk phone and the base is the same.
7
Most other phones use configuration D on the bottom of the base...
User Guide - Page 8
... simultaneously; If necessary, enter four zeros (0000) for the passcode or accept the connection. Once successfully paired, you hear "pairing."
8 NOTE Your headset can pair with up to mobile device
1 To put your headset in pair mode, first power off , press the Call button until the display panel's Bluetooth icon flashes blue and...
User Guide - Page 9
... Position the battery as shown on to assemble it
onto the headset.
Use the Fit Kit to Assemble Your Headset Choose a headset wearing style and use the fit kit to attach.
Right Over-the-Ear Assembly 1 Choose the size of the three headset wearing styles, over-the-ear, over -the-head or behind -the-head. Press...
User Guide - Page 10
...headset. 1 Slide the headset over and behind your cheek.
NOTE Ensure the large end of the headset moves backwards, you wear the headset, the microphone should rest as close to receive the headset... the eartip points to the microphone. 3 To correctly position your headset, see Position Your Headset. Position your headset When you will feel soft clicks until the microphone rests close to...
User Guide - Page 11
...shown. Ensure the headband sits flat against the headset, then rotate it on the left side of the headband.
2 Choose the size and style of the headset, push the headset in so the microphone is close to the ... wear it up . The headband can be worn on to attach.
11 2 Rotate the headset up 90°. Press on the right or left side.
3 To optimize the position of the eartip that fits...
User Guide - Page 12
NOTE Ensure the large end of the eartip points to the microphone. 3 To position your headset correctly, first slide the stem of the headband so the headset fits
comfortably.
4 With a finger on the headset indicator light, push in until the microphone rests as close to your cheek as possible without touching.
12
User Guide - Page 13
...: • Listen to the first use. A full charge takes 3 hours.
Determine your call , remove your headset Place the headset in Plantronics Hub app
13 Charge Spare Battery Charge spare battery by connecting charger to 5 hours of continual talk time. Charge your headset and spare battery
Charge your headset battery. Talk time Headset battery status
With a full charge, the...
User Guide - Page 14
...require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality.
• Download Plantronics ...X X X X X
14
Plantronics Hub Call control for softphones
Change headset language Update firmware
Turn features on/off View user guide Battery meter Find MyHeadset
Use Amazon Alexa (requires app) Enable Tile (requires app)
iOS and Android...
User Guide - Page 15
.... Modify your caller's voice is too loud/quiet on a desk phone call comes in. Make, answer, end calls
On the front of the base. Desk phone only: Press the phone's Headset button or manually... base display.
You hear a dial tone.
When mute is on, the LED is too quiet/loud, adjust the speaking volume on " or "power off
Press the Call button until you do not hear a dial tone, ...
User Guide - Page 16
... put on the base. Switch between calls (flash) To switch between calls: • Press the headset Call button for 2 seconds.
• Computer or desk phone: Tap the corresponding Audio button on ...Hold a call To hold an active call or resume a held call: • Press the headset Call button for 2 seconds.
• Computer or desk phone: Press the corresponding base Audio button flashes red when ...
User Guide - Page 17
... Plantronics Hub for directions, call friends, access Alexa Skills and more. You hear a tone when Alexa is out of base range and paired to a smartphone.
Online indicator
Your headset LEDs flash red to inform others that your headset (firmware) is up your headset
2 Use Alexa A To use Amazon Alexa (smartphone feature)
With Alexa enabled on your...
User Guide - Page 18
... base. I hear static. ATTENTION Use configuration D for most phones. See Adjust volume. • If the volume is connected correctly to the base.
I hear echo in this position, increase the headset volume. See ..., and 6 inches between your base and your telephone. See Adjust volume.
• Make sure there is 12 inches between your base and your computer, and 6 inches between ...
User Guide - Page 19
... the headset.
• Reduce speaking and/or listening volume on the base. When I dial from your headset is distorted or I can 't activate Alexa on my headset. • Alexa requires one-time setup ... on my headset. I can hear a buzz in Plantronics Hub for Windows and Mac software is plugged into a power strip, plug it into the handset lifter jack on the computer using a compatible ...
User Guide - Page 20
... > System Preferences and click Sound. • Click Output, and then select "Internal Speakers" or your speaker
choice.
• Unplug USB and power cables from your headset to your PC speakers. Quit and then re-start your change. Wait for power LED to confirm your PC speakers. For Windows Vista and Windows...
User Guide - Page 21
... Cruz, CA 95060 United States
Plantronics B.V. All rights reserved. Poly, the propeller design, and the Poly logo are the property of Plantronics, Inc. and any use by Plantronics, Inc.
217064-06 03.20
21 All other trademarks are trademarks of their respective owners. is a registered trademark of Bluetooth SIG, Inc. Bluetooth...
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