Plantronics S11 Support Question
Plantronics S11 Support Question
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Question posted by LauraDillehay on August 27th, 2012
Experiencing Echo With Plantronic S11 With Avaya 9608 Ip Phone
We just upgraded and Iwe are now using Avaya 9608 IP phones. I have a customer that has Plantronic S11 that has echo on the headset. I have adjusted ever button on the headset and stiill have echo. Do you have any other recommendations
Current Answers
Answer #1: Posted by HeadsetsDirect on August 28th, 2012 1:08 PM
HeadsetsDirect
Member since:
June 26th, 2011 Points: 110,310
Member since:
June 26th, 2011 Points: 110,310
The Avaya 9608 IP phone is a new VOIP grade business phone. While the S11 (which is a consumer grade product) can work with some office systems, Plantronics does not recommend the S11 for this phone. That's why you're experiencing this problem. Something comparable in a good commercial grade headset / amplifier combination that's recommended for your new VOIP phone is the HW251N headset (Plantronics HW251N Headset) and M22 amplifier (Plantronics M22 Amlifier). If you want to use the headset jack of the phone, you can use this cable instead of the amplifier (Plantronics Cable 72442-41).
http://www.headsetsdirect.com/
Related Plantronics S11 Manual Pages
Product Sheet - Page 1
...-458-7700 (Outside U.S.)
Operating Frequency: Standard Band
Headset Microphone: Noise-canceling
Headset Weight:
46 g
Headset Controls:
Volume, Mute, Call Answer/End
Compatibility:
All major corded desk phones
Wearing Styles:
Over-the-Head
Limited Warranty:
1 year
© 2010 Plantronics, Inc. S11®
Plantronics S11 Telephone Headset System offers hands-free convenience and comfort...
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