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Plantronics M20 Support Question

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Question posted by clouie on February 17th, 2013

How To Pair My M20 When It Was Already Paired To Another Phone Before,

The light doesn't flash red and blue, it is not new out of the box, was already paired to another phone before, my phone cannot find the device when searching? Aggravated!! Please help...

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Answer #1: Posted by cortex77 on February 26th, 2013 2:08 PM

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cortex77

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I just did that finally! I paired my M20 paltronics to second telephone. This device has 3 buttons. On one side 1 - power button, 2- volume button- on the other side and 3- is the one on which Blue Led flashes! And follow this instruction:

To Activate Multipoint (for 2nd phone): Your M20 is turned off, now while pressing Call button (it's button 3 - simply press the place where blue Led flashes), now turn on the headset and continue pressing Call button (the same) until LED flashes blue twice. It really flashes twice:) I think afterwards I turned off the device, I am not sure. I think I did that because the instruction says that to Pair New or Second Phone you need to turn on headset. (So I guess I turned it off after the first step so I could turn it on again to pair.) Press Call button (button no 3) until the LED flashes red/blue on the M20. And it really flashes :)

Related Plantronics M20 Manual Pages

User Manual - Page 1

LEARN MORE M20™ and M50™

User Manual - Page 2

...; Take a call or end it (1 tap) • Redial (2 taps) • Initiate phone's voice-dialing (2-second press until tone is heard) • Reconnect lost Bluetooth connection (1 tap if the headset doesn't automatically reconnect) • Activate pairing mode after initial set up (press until red/blue LED ﬂashes) • Activate multipoint (2-second press while switching on...

User Manual - Page 3

... flashes red/blue to your phone. If phone asks for devices Select "PLT_M20" or "PLT_M50" from the list of Bluetooth devices shown on the headset and continue pressing Call button until the LED flashes red/ blue. You may see **** on headset. READY 2. Pair New or Second Phone: Turn on screen. "Multipoint" lets you pair this headset with your Bluetooth-enabled phone. You...

User Manual - Page 5

... must end the current call (tap Call button) so new call automatically answers. TIPS Stay Near Your Phone Bluetooth has a working "range" of the incoming call from the other streaming audio can 't, then tap the Call button once or manually reconnect via the phone's Bluetooth device menu. If it can be heard through this headset.

User Manual - Page 6

... Talk Time Standby Time Operating Distance (Range) Headset Weight Charge Connector Battery Type Charge Time (Maximum... Micro USB charging Rechargeable non-replaceable lithium ion polymer 2 hours for full 5V DC - 180mA Bluetooth v3.0 Hands-Free (HFP) Profile 1.5 and Headset (HSP) Profile 1.1 (M50: Advanced Audio Distribution Profile A2DP) 32°F - 104°F (0 - 40°C) 32°F - 104&#...

User Manual - Page 7

... customer support team at 1-866-363-2583 (USA) or visit plantronics.com/support for local numbers outside the US. © 2011 Plantronics, Inc. NEED MORE HELP? Don't return to the store - All other trademarks are the property of Bluetooth SIG, Inc.