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Plantronics M20 Support Question

Plantronics M20 Support Question

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Question posted by kimelaineme on September 10th, 2011

Connection Problems

I have used my bluetooth numerous times. Most of the time it works with no problem, but there are times like today that it doesn't matter what I do it will NOT connect to the phone. They are paired, but they will not connect with each other. Normally I can turn on the bluetooth and there is an automatic connection, but out of nowhere it won't connect. Why? And what can I do to make it connect? I am using a Samsung Charge phone.

Current Answers

Answer #1: Posted by HeadsetsDirect on July 23rd, 2012 1:59 PM
HeadsetsDirect

Member since:
June 26th, 2011

Points: 110,310
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I would suggest deleting the bluetooth headset from your phone and reinstalling it and see if that helps.


http://www.headsetsdirect.com/

Related Plantronics M20 Manual Pages

User Manual - Page 1

LEARN MORE M20™ and M50™
User Manual - Page 2

...8226; Initiate phone's voice-dialing (2-second press until tone is heard) • Reconnect lost Bluetooth connection (1 tap if the headset doesn't automatically reconnect) • Activate pairing mode after ...Pairing mode (repeating red/blue flashes) MICRO USB CHARGING PORT • Use with the AC wall charger: 1 hour before first use 2 hours (100% charge) • Do not use headset...
User Manual - Page 3

... red/blue to confirm headset connection after pairing. You may see **** on headset. CONNECT First Time, Right Out of the Box: Turn on the headset and continue pressing Call button until the LED flashes red/ blue. Before using your phone's keypad or voice-dialing feature. SET 3. Repeat to Select from, for example: iPhone: Settings > General > Bluetooth > On (starts the search...
User Manual - Page 5

... (M50 series only) If your phone also has the Bluetooth "A2DP" stereo music feature, then your two phones, it will hear a ringtone notification of up to 33 feet between the phone and headset before audio degrades and the connection is lost connection. If you will go to voicemail. Use Multipoint One Call at a Time Once you must end the...
User Manual - Page 6

SPECIFICATIONS Talk Time Standby Time Operating Distance (Range) Headset Weight Charge Connector Battery Type Charge Time (Maximum) Power Requirements Bluetooth Version Bluetooth Profiles Operating Temperature Storage Temperature Charging Temperature Up to 11 hours Up to 16 days Up to 33 feet (10 meters), Class II 11.5 grams ...
User Manual - Page 7

and any use by Plantronics is a registered trademark of their respective owners. Patents Pending. 85844-06 (8-11) EN-US Z109 N10687 NEED MORE HELP? All Rights Reserved. U.S. Don't return to the store - All other trademarks are the property of Bluetooth SIG, Inc. Bluetooth is under license. call our friendly customer support team at 1-866...

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