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Plantronics DISCOVERY 925 Support Question

Plantronics DISCOVERY 925 Support Question

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Question posted by breception on November 12th, 2014

My Plantronics Headset Will Not Charge, It Appears To Have A Faulty Battery.

How do I replace the battery and where can I get a new one from?

Current Answers

Answer #1: Posted by TheWiz on November 12th, 2014 8:40 AM
This answer was accepted by the poster of the original question.
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
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Sorry but the battery in this headset is not user-replaceable. You'll have to buy a new headset.

Related Plantronics DISCOVERY 925 Manual Pages

User Guide - Page 2

... of the product. ii Getting Assistance The Plantronics Technical Assistance Centre is 0000. NOTE For..." booklet for important product safety information prior to register your new earpiece. NOTE If you for setting up and using e-mail... best service and technical support. Registering Your Product Visit www.plantronics.com/productregistration to use of this earpiece, please contact the ...
User Guide - Page 3

... Earpiece 1 Using the AC or USB charger 1 Using the Charging Case 2 Checking the Battery Level 2 Recharging the Charging Case 3 Pairing Your Earpiece 4 Plantronics QuickPair™ Technology 4 How to Pair Your Phone With Your Earpiece for the First Time..... 5 Adjusting the Fit 6 How to Install a Different Gel Eartip 6 Earpiece ...
User Guide - Page 4

To order, please contact your Plantronics supplier or go to www.plantronics.com iv Package Contents and Features Earpiece Call Control Button Volume Control Button Charging Jack Eartip Stabilizing Eartips (small, medium, and large) Charging Case AC Charger 100 - 240V USB Charging Cable Optional Accessories* Vehicle Power Charger #78583-01 USB Lanyard #79393-01 * Not included.
User Guide - Page 5

... Your Earpiece Your new earpiece performs best when fully charged. While your earpiece is fully charged, the indicator light turns off. This applies to all charging options. 1 CHARGING TIME 3 hours .....Full charge using AC or USB 1 hour .......Minimum charge before first use your earpiece is charging, the indicator light slowly flashes red. When your earpiece while...
User Guide - Page 6

... the earpiece onto the micro USB connection until you feel it click into place. Align the charging jack on , simultaneously press and hold the call control button and the volume button for about 2 seconds. Checking the Battery Level of the earpiece from the micro USB connector. The indicator light flashes red to...
User Guide - Page 7

... either the AC charger or the USB charger to power source before connecting to the case. Recharging the Charging Case 1 To check the battery status of the charging case, you must connect the earpiece to the charging jack on the bottom of the case flashes red. If you disconnect the power source from...
User Guide - Page 8

... earpiece stays on , your earpiece automatically enters pairing mode for instant use. Pairing Your Earpiece Pairing is the process of the pairing process, visit www.plantronics.com/ EasyToPair (only available in English). Plantronics QuickPair™ Technology Your new earpiece includes Plantronics QuickPair technology to simplify the Bluetooth setup process.
User Guide - Page 10

The earpiece comes with the medium eartip installed, but you can replace it may be the wrong size for your mouth. If the earpiece still feels unstable, then remove the ... size. 2 To remove the eartip, hold the stabilizer and gently pull the eartip off the speaker housing. 3 To fit a new eartip, position the eartip over the speaker housing with the stabilizer pointed away from your ear.
User Guide - Page 11

... 3 times when you hear the ring in your phone and press send. you hear ascending tones when the power turns on the earpiece then the battery is on your earpiece to voice mail, press the call control button for 2 seconds. NOTE Your phone may ring before your earpiece. NOTE If you...
User Guide - Page 12

See www.plantronics.com/healthandsafety for an extended period of time. Hands-Free Features If your phone and... you hear 1 low tone. 8 Doing so can use headphones/earpieces at moderate levels. Earpiece Controls Turning the To prolong battery life, the multipoint feature multipoint feature on is turned off the online indicator Press and hold the call control button for 4...
User Guide - Page 13

... for 60 seconds. Indicator Lights and Tones Light Tone Status check 1 blue flash 1 tone Charging 1 red flash every 10 seconds None Fully charged None None Low battery 2 red flashes for 2/3 full battery None Very low battery 3 red flashes every 10 seconds 3 high tones every 10 seconds Pairing Red and blue fl...
User Guide - Page 15

...my PIN code. The earpiece is not turned on page 4. Move the earpiece closer to use. Charge your phone and earpiece off and on, and then repeat the pairing process on , locate the... earpiece is paired with my phone. Your earpiece battery is fully charged. Make sure earpiece is out of the volume button will adjust volume. See "Charging Your Earpiece" on page 8. I cannot hear ...
User Guide - Page 17

...once to hang up the existing call. 2 Press the call control button again to answer the new call control buttons simultaneously until earpiece turns on and indicator flashes blue 2 times. 2 To...the first call using the controls on . Using More Than One Bluetooth Phone Plantronics Discovery 925 supports multipoint technology, which allows you to use one earpiece with the earpiece. When ...
User Guide - Page 18

... Version Bluetooth Profiles Battery enables up to 5 hours Battery enables up to 175 hours with multipoint feature OFF Battery enables up to 100 hours with multipoint feature ON Charging earpiece using AC = 3 hours Charging earpiece using USB = 3 hours Charging earpiece using the case = 3 hours Charging the case using AC = 3 hours Charging the case using USB = 9 hours...
User Guide - Page 19

..., see the separate "2 Year Warranty" leaflet or visit www.plantronics.com en Plantronics Ltd Wootton Bassett, UK Tel: 0800 410014 ar Middle East Region www.plantronics.com cs Czech Republic www.plantronics.com da Danmark Tel: 44 35 05 35 de Plantronics GmbH Hürth, Deutschland Kundenservice: Deutschland 0800 9323 400 Österreich...
User Guide - Page 20

... their respective owners. and any use of such marks by the Bluetooth SIG, Inc. Plantronics, the logo design, Plantronics Discovery, and Sound Innovation are owned by Plantronics, Inc. US patent 5,210,791 and Patents Pending 78647-03 Rev A МЛ05 Plantronics, Inc. 345 Encinal Santa Cruz, CA 95060 United States Tel: 800-544-4660...

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