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Plantronics BackBeat 903 Support Question

Plantronics BackBeat 903 Support Question

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Question posted by spektrum2k11 on September 1st, 2018

May I Have A Firmware Update To Fix The Connection Error Of This Headset? The

headset connect and disconnect from my android phone frequently. My cell phone Is an Oneplus5. I did not find any firmware release to get the headset Backbeat 903+ uP to date.

Current Answers

Answer #1: Posted by Odin on September 2nd, 2018 6:23 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
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Perform a system reset. While plugging in the AC charger, hold the power/pair button. The headphones will show a solid red or blue light when they have been successfully reset. If the issue persists (or if you require further explanation), you'll have to consult Plantronics: use the contact information here--https://www.contacthelp.com/plantronics/customer-service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Plantronics BackBeat 903 Manual Pages

User Guide - Page 1

LEARN MORE BackBeat903+ Bluetooth® Headphones
User Guide - Page 2

... mode after initial set up (press until tone is heard) • Reconnect lost Bluetooth connection + (1 tap if the headphones don't automatically - Please read the safety guide before first... seconds) • Missed call or end it (1 tap) • Redial (2 taps) • Initiate phone's voice-dialing (2-second press until red/blue LED flashes) • Check battery level (1 tap) Be safe...
User Guide - Page 3

...by pressing Power/Pairing button on your device. fully paired/connected. Pairing new phone/reconnecting Some devices also ask to indicate pairing mode. flashes red/blue. You can ...now make a call using your phone loses the connection or you want to pair to a new phone. 1. The LED flashes red/blue to confirm original: connection after pairing. If device asks for / discover...
User Guide - Page 5

...button to turn on power or to recon­nect a dropped Bluetooth connection As an incoming call rings to your phone After 2-second press of the Power button to turn on power or ... power on/off, run low on mute during a call, after tapping the Music button When the phone loses the Bluetooth connection with the headphones WHAT YOU'LL HEAR Listening Time: (7 hrs, 6 hrs, 5 hrs, 4 hrs, ...
User Guide - Page 6

...want to 33 feet between the device and headphones before audio degrades and the connection is lost Bluetooth connection. To re-enable it again when you are on a call or listening to... The headphones will hear a high-low-high set of your phone's documentation for the low tone. For best audio reception, keep your phone's voice dialing feature. The LED also flashes red to reconnect a...
User Guide - Page 7

... mA 2.1 + Enhanced Data Rate (EDR) and eSCO data packet transfer Supports Advanced Audio Distribution (A2DP), Audio/ Video Remote Control (AVRCP), Hands-free (HFP) v1.5 and Headset (HSP) v1.1 32°F - 104°F (0°C - 40°C)
User Guide - Page 8

Blackberry is the property of Research In Motion Limited and is a trademark of their respective owners. and countries around the world. Plantronics, BackBeat and OpenMic are the property of Apple, Inc., registered in the U.S. iPhone is registered and/or used in USA: 1-866-363-BLUE (2583) 1-year limited ...
Product Sheet - Page 1

S Never miss a beat with Plantronics Backbeat 903+ stereo Bluetooth headphones. An active lifestyle needs a smarter headset. This version of the wordmark can only be used at this size. It has a larger registration BLUETOOTH STEREO HEADPHONES BackBeat® 903+ Music and calls for your iPhone or smartphone with music and calls streamed wirelessly from your active lifestyle.
Product Sheet - Page 2

... Hands-free v1.5 (HFP), Headset v1.1 (HSP), Secure Simple Pairing (SSP)2 Service and support 2 year limited warranty 1. BackBeat 903+ Music and calls for wind noise conditions • Microphone placement shields microphones from direct wind • Electronic filter in microphone circuitry Supports quick initial pairing with iPhone, Blackberry® and Android™-based smartphones as...
User Manual - Page 2

...online so we can find answers to your Bluetooth® mobile phone, your new headphones. NOTE For pairing your headphones to frequently asked questions, ask a question using e-mail, receive service over... Team is ready to the For Your Safety guide for setting up and using this headset, please contact the Customer Support Team first. You can provide you are considering returning ...
User Manual - Page 4

Package Contents and Features AC Charger Micro-USB Connector(s) [BackBeat 903] [BackBeat 906] Left Earpiece-Phone Controls Telescoping/ Swivel Fit Adjustment Call Control Button (Answer/End) LED Indicator Charging Jack Power/Pairing Button Stereo Cable 2
User Manual - Page 6

...186;C (104ºF). [BackBeat 906 shown] 4 Charging time 3 hours Full charge 1 hour Minimum charge before first time use your headphones or 3 Bluetooth adaptor while they are connected to the charger. Do not... Headphones or Bluetooth Adaptor 1 2 1 Plug the AC charger into a power outlet. 2 Connect the charger cable to the headphones or Bluetooth adaptor. 3 Charge each for at least 1 ...
User Manual - Page 7

.... Pairing is successful when the LED indicator flashes blue. SETTINGS Time and Date Phone Settings Bluetooth Sound Settings Network Services Security Reset Settings 1 2 3 SETTINGS Time and Date Phone Settings Bluetooth Sound Settings SETTINGS Network ServiceTsime and Date Security Phone Settings Reset Settings 9xxBackBeat Sound Settings SETTINGS Network Services Security Time and...
User Manual - Page 8

Both are now ready for use. 2 6 Pairing Your Headphones and Bluetooth Adaptor [BackBeat 906 only] 1 With the headphones powered off, press and hold the Power/Pairing button until the LED Indicator flashes blue and red. 2 With the adaptor ...
User Manual - Page 10

... low tone when call control button. Tone 4 rising tones 4 falling tones 3 low tones (repeating) while phone is in progress. Answer/end Tap the call connects or disconnects. Blue flash every 2 seconds while call Enter the number on your phone and press send. Brief tones, then ringing Single long low tone 8 then turns off. Headphones...
User Manual - Page 13

... purple flash None for 5 minutes EN 11 Headphones Phone Controls and Indicators Action Indicator Light Tone Transfer active call to/from headset 2 second press on call None control button when on an active call Transfer call from headset to phone: Double low tone Transfer call from phone to headset: Single low tone followed by a double low...
User Manual - Page 15

...A2DP) profile. Reject a call connects or seconds while on your device to music 3 blue flashes (repeating) 3 low tones (repeating) while while phone is ringing. The Bluetooth adaptor...must also support the Audio/Video Remote Control Profile (AVRCP). phone is ringing. Ascending tones when activating. when disconnects. to your headphones, your Bluetooth device must use the ...
User Manual - Page 16

...after 30 seconds have been paired. When you are no obstructions between your Bluetooth phone or adaptor. To maintain a connection, keep your headphones within range, and they both have Bluetooth turned on the left...frequency instead of your body and that there are far enough away to lose the connection, you move back in the headphones. If reconnection is located on , they are within ...
User Manual - Page 19

In either situation, you connect your mobile phone to your headphones before connecting your Bluetooth adaptor to your headphones. If you will need to: 1 Disconnect-but do not delete-your headphones from my other audio source while the headset is powered on. To power on the adaptor flashes blue every 5 seconds. your headphones. When powered on...
User Manual - Page 20

... when making a phone call using the stream...your computer has the Bluetooth Headset (HSP) and Hands-Free (HFP) profiles, you can take up to 30 seconds for the devices to connect and for audio to audio..., but fine Adjust the volume control on again. See page 12. Troubleshooting with Bluetooth Adaptor [BackBeat 906 only] I cannot...

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