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Pioneer AVH-X4500BT Support Question

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Question posted by murzaj93 on March 2nd, 2014

No Sound Output From Avh-x4500bt

Hello,I am contacting you today because my head unit is no longer working. I ordered a Pioneer AVH-X4500BT 2-DIN Multimedia DVD Receiver with 7 In. Touchscreen Display and Bluetooth back in July 2013.The head unit was working properly up until December 2013. It started out as working fine on start up, then after about 30 minutes it would just cut sound output. Display worked fine, all BT connections were intact, but there was no sound output to the speakers. After this first occurrence it happened consistentntly every time I started the car. After about a week or so the 30min cut off was slowly reducing to 10 minutes, then 5 minutes, 30 seconds, 5 seconds, and then about a month ago it just flat out would not play sound from start up. The head unit would power up, it would send a crackle to the speakers, then no sound. I went in and double checked all my connections, they are all 100%. The weirdest part about this is I went on a trip for 12 days in January and the car sat unused the entire time. When I returned, I started up the car and the head unit was working fine, clear sound to all the speakers. This lasted for about 5 mins, then a crackle and stopped working. Since then it hasn't made a sound, until today, the car had been on for several minutes, out of nowhere the radio started playing, 30second then cutout again.Please help me figure out what is going on here! It's so frustrating to pay so much for a high quality item for it to not last more than 4 months!!!!Thank you for your time.

Current Answers

Answer #1: Posted by TheWiz on March 2nd, 2014 4:26 PM
This answer was accepted by the poster of the original question.
TheWiz

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October 13th, 2011

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You will need to call customer service at this number: 1-800-421-1404.

Related Pioneer AVH-X4500BT Manual Pages

Owner's Manual - Page 4

... attempt to use the functions described above while driving, they must be obeyed and this PIONEER product. When you stop the vehicle in a safe location and make necessary adjustments. 3..., this unit is not for checking the rear when the vehicle is visible to watch videos while driving. When using a display connected to rear monitor output The rear monitor output on trailers...
Owner's Manual - Page 5

...AVH-X5500BHS, AVH-X4500BT, AVH-X3500BHS, AVH-X2500BT IC: 775E-K058 This device complies with Part 15 of RF energy that it deemed to comply without maximum permissive exposure evaluation (MPE). Sound...or an experienced radio/ TV technician for Bluetooth cannot be co-located or operated in ... receiving antenna. - ESTABLISH A SAFE LEVEL: ! Keep this by one or more away from contact ...
Owner's Manual - Page 7

... to the Launcher screen while a 3rd-party application is not displayed, it can use unauthorized products. What's what What's what Section 03 English Head unit AVH-X5500BHS and AVH-X4500BT 3 +/- (VOLUME/VOL) 4 MUTE Press to unmute. 12 3 45 6 7 8 9 a 5 Home button Displaying the home display. The display returns to turn the display on page 44. 2 SRC/OFF a Disc loading slot CAUTION...
Owner's Manual - Page 8

... 03 What's what What's what 9 Clock key Switching to adjust the volume. Turning the source ON/OFF (Function of AVH-X5500BHS/AVH-X4500BT) 1 Press SRC/OFF. ! USB/iPod ! Bluetooth Audio - AUX ! USB/iPod is displayed when no device is not displayed, it can be displayed by touching the source icon. Remote control 1 +/- (VOLUME/VOL) 2 MODE Turning the information...
Owner's Manual - Page 9

... Press to select the tuner band when tuner is grayed out.) 21 En 9 Displaying the Favorite menu. p Press to go to cancel the control mode of AVH-X5500BHS/ AVH-X4500BT/AVH-X3500BHS/ AVH-X2500BT) Starting the Bluetooth telephone menu. b BAND/ESC Press to change the audio language during DVD playback. ANGLE Press to change the viewing angle during...
Owner's Manual - Page 11

.... En 11 For details refer to Home display on your HD Radio receiver, such as deep cuts into traditional genre. HD Radio Technology manufactured under li- Be especially cautious of iBiquity Digital Corp. Adjusting the LCD panel angle (Function of AVH-X5500BHS/AVH-X4500BT) Ejecting a disc (Function of AVH-X5500BHS/AVH-X4500BT) 1 Press h(eject) to content being played...
Owner's Manual - Page 13

...tagged information is displayed. Touch and hold down manually. Touch again to cancel seek tuning. 5 List key Displaying the preset ...unit. En 13 When your iPod is connected to this unit, your iPod. Seek tuning using the buttons 1 Press c or d (TRK). Storing and recalling stations You can be selected. The selected radio station frequency has been stored in the order of AVH-X4500BT/AVH...
Owner's Manual - Page 18

..., Folder and Disc. ! For DVD videos, you can use the touch panel keys to Disc. ! Refer to Introducing movie operations on this function may not work properly. Returning to input the desired... a DVD or CD. 4 Sound retriever key Refer to operate the DVD menu. 2 Select the desired menu item. 5 Random key Playing songs in order. ! When Folder is selected, it is set to display the ...
Owner's Manual - Page 20

... and play time may not be any output unless you touch the artwork display. 5 Search key Displaying iPod menus. 6 Sound retriever key Refer to Using sound retriever on page 10. 7 iPod control mode key Conducting operation from your iPod and listening to it to sound from your iPod in random order. 9 Repeat key Selecting the repeat range...
Owner's Manual - Page 26

...time will be displayed. ! One - Notes ! The sound from your cellular phone may not display correctly. ! Section 13 Bluetooth Audio Bluetooth Audio Sound playback operations (Function of AVH-X5500BHS/AVH-X4500BT/AVHX3500BHS/AVH-X2500BT) You can use the Bluetooth audio function you must establish a Bluetooth wireless connection between the unit and your Bluetooth audio player...
Owner's Manual - Page 29

... station. Be sure to select one device at a time is recommended. 1 Abcdefghi 1234567890123456 Auto ON Tone OFF 87 6 5 432 When switching to complete the connection using this unit, use Bluetooth telephone. If you have reached the skip limit and you connect more than one of AVH-X5500BHS/AVH-X4500BT/AVHX3500BHS/AVH-X2500BT) You can sort the items...
Owner's Manual - Page 31

... end the call history list. 3 Touch the list number to this unit. En 31 You can be stored for this unit will sound. 1 Connect your cellular phone to this unit. 2 Touch the tone key to turn private mode on your Bluetooth device. While the names are displayed in the detailed list. # If you like to the phone...
Owner's Manual - Page 33

... right/left sound output. 1 Press the home button to switch to the home display. 2 Touch...displayed table. 2 Touch the audio function key to adjust the front/rear speaker balance. Range: Left 15 to Right 15 Note You can adjust the equalization to match the car...unit, you to adjust the balance between Flat and another equalizer curve. 1 Press the home button to switch to the home display...
Owner's Manual - Page 39

... AVH-X5500BHS/AVH-X4500BT/AVHX3500BHS/AVH-X2500BT) You need to consult your dealer.) You can also switch the rear view image by error while you may be asked to select the appropriate setting. ! The rear view key setting also turns off . After selecting a desired item, a confirmation display appears. Important Never turn the unit off while the Bluetooth...
Owner's Manual - Page 40

... the car's air conditioner or heater is required. CD-MC20) is turned on this unit is connected to a power amp with an LPF, turn the engine off . Thoroughly check the conditions before performing auto EQ. Be sure to ON or ACC. Previous settings for auto EQ will automatically be overwritten. ! AVH-X5500BHS and AVH-X4500BT...
Owner's Manual - Page 42

... unit and establish a connection between your Bluetooth device to display device information. If the connection is established, Paired is established automatically. Refer to Entering PIN code for Bluetooth wireless connection on this page. Retry?" Section 22 Bluetooth connection menu Bluetooth connection menu Bluetooth connection menu operations (Function of AVH-X5500BHS/AVH-X4500BT...
Owner's Manual - Page 46

...AVH-X5500BHS/AVH-X4500BT/AVH-X3500BHS/AVH-X2500BT) Wired remote input Hard-wired remote control adapter can be sure to connect with auxiliary device. This lead must be connected to detect the ON/OFF status of this unit... whether the car is moving forwards or backwards. The subwoofer output of the parking brake. This connection enables the unit to system control terminal of this unit is in...
Owner's Manual - Page 50

... in such a way that will enable it will not obstruct driving. Be sure to install the unit in a position and orientation that it to pick up , install the microphone clip. (Lowering the...where necessary inside the vehicle. With the sun visor up the voice of AVH-X5500BHS/AVH-X4500BT/AVHX3500BHS/AVH-X2500BT) 1 CAUTION It is extremely dangerous to allow the microphone lead to become wound ...
Owner's Manual - Page 61

... and the image will no longer be able to the external storage device (USB). When removing dust from the display, turn off the power immediately and consult your dealer or the nearest authorized PIONEER Service Station for a long period of spots, colored stripes, etc. Liquid crystal display (LCD) screen ! This unit is compatible with an increase...
Owner's Manual - Page 65

... 1 Frequency response ......... 5 Hz to 44 000 Hz (with DVD, at sampling frequency 96 kHz) Signal-to-noise ratio ......... 96 dB (1 kHz) (IHF-A network) (RCA level) (AVH-X5500BHS/AVH-X4500BT) Signal-to-noise ratio ......... 91 dB (1 kHz) (IHF-A network) (RCA level) (AVH-X3500BHS/AVH-X2500BT/AVH-X1500DVD) Output level: Video 1.0 Vp-p/75 W (±0.2 V) Number of channels ........ 2 (stereo) MP3...

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