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Panasonic KXTG2322 Support Question

Panasonic KXTG2322 Support Question

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Question posted by Dmchacon on April 2nd, 2016

Panasonic Answering Device Kx-tg2322 Playing Two Simultaneous Greetings ?

My Panasonic KX-TG2322 Answering Device plays two greetings simultaneously, so callers hear both greetings when they try to leave a message. They hear my recorded greeting and the factory's pre-recorded message. I have erased my recorded greeting and allowed the factory "pre-recorded" message tobe the only greeting. The caller STILL hears two "pre-recorded messages play, with about 1 second delay. Any ideas how to fix it?

Current Answers

Answer #1: Posted by BusterDoogen on April 2nd, 2016 11:34 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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Go to page 17 to erase greeting for the procedure.

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Related Panasonic KXTG2322 Manual Pages

KXTG2322 User Guide - Page 1

Panasonic World Wide Web address: http://www.panasonic.com for 6 hours before initial use. KX-TG2322 Pulse-or-tone dialing capability PLEASE READ BEFORE USE AND SAVE. 2.4GHz Digital Cordless Answering System Operating Instructions Model No. Charge the battery for customers in the USA or Puerto Rico
KXTG2322 User Guide - Page 2

Attach your new Panasonic cordless telephone. For hearing or speech impaired TTY users, call 1-800-332-5368. PQJA10075Z one AHandset Cover (p. 10) Order No. Accessories (included) For extra orders, call 1-866-605-1277. ...
KXTG2322 User Guide - Page 4

... Programmable Functions 12 Time and Day 13 Dialing Mode 14 Ringer Volume 14 Ringer Tone 15 Preparing the Answering System 16 Greeting Message 16 Number of Rings 18 Remote Code 18 Telephone System Making Calls 19 Answering Calls 21 Special Features 22 Handset Locator 22 Temporary Tone Dialing (For Rotary or Pulse Service Users...
KXTG2322 User Guide - Page 8

...pressed for Toll Saver mode when selecting the number of rings (p. 18). 8 Flashing Answering System is free. Flashing rapidly A call (p. 24). Erase unnecessary messages (p. 27). 2 "E" flashes until you are adjusting the speaker volume (p. 16). -" " when your greeting message was not recorded correctly (p. 16). -" " during programming (p. 12). -" " when [0] is being used. If it is being...
KXTG2322 User Guide - Page 9

PQLV1Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to the same telephone jack using the Panasonic KX-J66 T-adaptor. Hooks Raise the antenna. For assistance, please call: 1-800-211-PANA(7262) 9 We recommend connecting a standard telephone to the same telephone line or ...
KXTG2322 User Guide - Page 13

...and the indicator light goes out. • If the handset beeps 3 times, the time was recorded when you play back messages. 1 Press [VOICE ENHANCER]. • The indicator flashes. 2 Press [0]. • "Set ...by pressing [#]. • Each time you press [#], the selected day will be announced. 3 Enter 4 digits for the time (hour and minute). (Ex. When "E" flashes on the display, set the time ...
KXTG2322 User Guide - Page 16

... greeting was not recorded. If you record a brief greeting message in order to 2 minutes. Please leave a message after the beep. To adjust the speaker volume, press [] during playback. • 9 levels (0-8) are available while using the Answering System. Preparing the Answering System Greeting Message Base Unit You can record a personal greeting message of all messages (greeting...
KXTG2322 User Guide - Page 17

...) 17 All messages are not available now. For assistance, please call again. Then the unit hangs up. Preparation Preparing the Answering System To review the greeting Press [GREETING CHECK]. Please leave your call ." We will return your name and phone number after the beep. To erase the greeting Press [GREETING CHECK], then press [ERASE] while the recorded message is received.
KXTG2322 User Guide - Page 24

... 13). • The unit will flash on the Answering System remotely from an outside phone (p. 30). 24 The indicator light goes out and "Answer off the Answering System. Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller's message is recorded. • The total recording time (including greeting message) is full in noisy rooms, the time may...
KXTG2322 User Guide - Page 25

Automatic Answering Operation Monitoring Incoming Calls Base Unit While a caller is leaving a message, you can monitor the call through the base unit speaker. • To increase the speaker volume while monitoring, press [>]. To decrease volume, press [
KXTG2322 User Guide - Page 26

... [C] or [SP-PHONE] if the handset is received during playback, the handset rings and playback stops. All message playback" and plays back all messages. [MESSAGE] • When you have no new messages, the unit announces "No new messages. Listening to Messages You can see the total number of recorded messages on the base unit, new messages have no messages, the unit announces...
KXTG2322 User Guide - Page 27

... after playback if it is on the base unit. -the ANSWER ON indicator flashes rapidly (when the Answering System is less than 3 minutes. Erasing all messages All recorded messages, except the greeting message, can be recorded when: -"Memory full" is heard. -" FULL " flashes on ). ANSWER ON Indicator [STOP] [ERASE] Answering System For assistance, please call: 1-800-211-PANA(7262...
KXTG2322 User Guide - Page 28

... announce the remaining recording time after the greeting message. • The number of remote operation Call your remote code (factory preset: 11, see page 30. Summary of new messages is heard, and the new messages will be played.* After 3 seconds, the voice menu will guide you can operate the Answering System from any touch tone phone. A synthesized voice...
KXTG2322 User Guide - Page 29

...the voice menu will start again from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Only new messages are played back. Press 1 to play back new messages. will be disconnected. Press [1]. Press [1]. Please leave your message. Talk after a voice prompt, "Thank you finish recording a memo message, hang up. When you for your call." Press [1]. Press...
KXTG2322 User Guide - Page 30

...remote code for 15 rings. • The unit will answer and the greeting will be played. • The Answering System will start recording your unit by direct commands instead of playback, the previous • A long beep will sound and "No messages" will message will messages. [1] : Repeats the current message. Skipping the greeting After calling your unit, press [*] during the...
KXTG2322 User Guide - Page 33

Headset Jack • Headset sold separately. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. Optional Headset Connecting an optional headset to the speakerphone while using the headset: Press [SP-PHONE]. Connecting an optional headset Open the headset jack cover, and insert the headset plug into the headset jack...
KXTG2322 User Guide - Page 35

... with the base unit. • If another user is operating the Answering System or a caller is connected properly (p. 33). • [SP-PHONE] may not respond if the tones are not recorded. " FULL " flashes and the ANSWER ON indicator flashes rapidly. You cannot erase messages. • While another user is listening to messages or the Answering System is full.
KXTG2322 User Guide - Page 36

Plug in, and try again. • Re-install the battery (p. 10) and fully charge it (p. 10). The RECHARGE indicator ...Contact us via the web at: http://www.panasonic.com/contactinfo • Call our customer call center at: 1-800-211-PANA(7262) 36 Troubleshooting Problem Cause & Remedy When you play back messages or turn on the Answering System, the unit announces the wrong day and ...
KXTG2322 User Guide - Page 41

...devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from the telephone line and connect a known working phone. Useful Information For assistance, please call: 1-800-211-PANA(7262) 41 consult the manufacturer of the authorized Panasonic... a soft cloth. do so. Do not use the unit in the area instruct you leave the unit unused for proper ventilation.
KXTG2322 User Guide - Page 42

Index A Accessories 2 Answer setting 24 Answering calls 21 B Base unit location 3 Battery charge 3, 10 -Battery information 11 Battery replacement 11 Belt clip 32 C -Call monitoring 25 Call waiting tone 22 D Dialing mode 14 E Erasing a message 27, 30 Erasing all messages . . . . 27, 30 F FCC and other information . . . 39 FLASH Button 22 G -Greeting message 16 H Handset locator 22 ...

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