Panasonic KX-TG1031S Support Question
Panasonic KX-TG1031S Support Question
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Question posted by doctornell2001 on December 21st, 2012
Extension Problem On Kx-tg1031s
Answer Extension Phone
My base unit on KX-TG1021S works fine. However, when the phone rings I cannot answer on the extension. When I answer, the phone keeps ringing and will not connect with the caller. I recently moved and the phones were working fine in the previous house.
How can I make the extension function properly? I don't see this in the manual. Also, can I use only the base and one extension. Thank you immensely for your help.
Nell Rodgers
Current Answers
Related Panasonic KX-TG1031S Manual Pages
Expandable Digital Cordless Ans System - Page 3
...Introduction
Product information
Thank you for purchasing a Panasonic cordless telephone. Model composition
■ KX-TG1031 series
L Model shown is KX-TG1032. KX-TG1031 KX-TG1031 KX-TG1031 KX-TG1031 KX-TG1031
Handset Part No. L A maximum of the supplied handsets.
Expanding your phone system
You can be registered to a single base unit. L Optional handsets may be made between the handsets...
Expandable Digital Cordless Ans System - Page 4
...2
3
4
8 AC adaptor for base unit/
1
1
1
1
1
PQLV219Z
2 Telephone line cord/ PQJA10075Z
1
1
1
1
1
3 Wall mounting adaptor*1
1
1
1
1
1
4 Rechargeable batteries/
2
4
6
8
10
HHR-4DPA
(Part No.
Introduction
Accessory information
Included accessories
No. Accessory item/ Order number
Quantity
KX-TG KX-TG 1031 1032
KX-TG 1033
KX-TG 1034
KX-TG 1035
1 AC adaptor for...
Expandable Digital Cordless Ans System - Page 8
... such as hills, tunnels, underground, near metal objects such as wire fences, etc. For best performance
Base unit location/avoiding noise The base unit and other phones. -
avoid facing radio frequency transmitters, such as heaters, kitchen stoves, etc. Environment L Keep the product away from excessive smoke, dust, high temperature, and vibration. L The product should not be...
Expandable Digital Cordless Ans System - Page 9
...KX-TG1032/KX-TG1033/KX-TG1034/ KX-TG1035 L Use only the included Panasonic AC adaptor PQLV219. (120 V AC, 60 Hz)
Bottom of the charger Hooks
Hooks Fasten the AC adaptor cord to prevent it from being disconnected. Caller...as the weight of the following: -
Setting up the base unit
Connecting the AC adaptor and telephone line cord
Connect the telephone line cord until it to the same telephone...
Expandable Digital Cordless Ans System - Page 11
... high humidity. L When the batteries are empty, the entire display may be shortened over time depending on the base unit or charger and let it charge for 7 hours. Charger:
Available for: KX-TG1032/KX-TG1033/KX-TG1034/ KX-TG1035
Charge contacts
Note: L It is normal for the handset to use the handset
immediately, charge the batteries...
Expandable Digital Cordless Ans System - Page 14
...of base unit,
handset is not
registered to base
unit, no power on
base unit)
5
Battery level
Example: [1]
The handset's extension ...base unit. Preparation
Display
Handset display items
Displayed Meaning item
w
Within range of the base
unit
L When flashing:
Handset is searching
for base unit. (out of
range of the answering system. Setting the unit before use
Line or answering...
Expandable Digital Cordless Ans System - Page 16
... handset on the base unit or charger. Note: L You can also adjust the handset ringer volume (page 24).
16
For assistance, please visit http://www.panasonic.com/help Using the speakerphone
1 Dial the phone number, and press
{s}.
When storing a calling card access number and/or PIN in a quiet
environment. Making/Answering Calls
Making calls...
Expandable Digital Cordless Ans System - Page 17
.... L To return to tone when you .
phone, you receive a call .
Temporary ringer off the base unit or charger.
Call share
This feature allows the ...answer the 2nd call . FLASH button
Pressing {FLASH} allows you must subscribe to use Call Waiting, you to Call Waiting service of your host PBX such as transferring an extension call , you can join a conversation using 2 extension...
Expandable Digital Cordless Ans System - Page 21
... is not answered, the unit treats the call as a missed call is connected to send caller information. - This lets you know if you should view the caller list to see who called you were out.
Editing a caller's phone number before calling back
You can edit a phone number in caller information
which does not provide Caller ID service. - Caller information for details...
Expandable Digital Cordless Ans System - Page 22
...recently edited area codes are edited automatically. Note:
L Phone numbers from the same Area Code, caller information will remember the Area Code and Format of the caller... {OK}
7 Edit the phone number if necessary. For example, you can be customized by the unit as follows: - i {OK}
8 {V}/{^}: "Save" i {OK} i {OFF}
Erasing caller information
1 {MENU} 2 {V}/{^}: "View Caller ID" i
{OK}
3 ...
Expandable Digital Cordless Ans System - Page 26
... prerecorded greeting message asking callers to turn this feature off . L If the message memory becomes full,
the MESSAGE indicator flashes rapidly (if the answering system is turned
on the handset. Turning the answering system on ). Important: L Only 1 person can be recorded. L When the answering system is turned on /off
Base unit
Press {ANSWER ON} to call by...
Expandable Digital Cordless Ans System - Page 28
Press {MESSAGE}. Operating the answering system
Key {>} or { Answering System
Listening to messages using the base unit
When new messages have no new messages,
the base unit plays back all messages. L When you have been recorded, the MESSAGE indicator on the base unit flashes.
L The base unit plays new messages.
Expandable Digital Cordless Ans System - Page 34
... the caller again by paging it.
1 Base unit:
{LOCATOR} L The handset beeps for 1 minute.
2 To stop paging, press {OFF}.
3 When you want to
transfer to by pressing the desired handset number ({1} - {6}). To answer the call : Press {MENU}.
i {1} L To leave the conference, press
{OFF}. Making an intercom call is set to off,
the handset rings at...
Expandable Digital Cordless Ans System - Page 39
...the display. L Your phonebook, caller list or redial list is full. Display message Busy
Error!! L Other units are calling is in memory to the base unit, and try again. Cause/... is shown on the base unit or charger. Useful Information
Error messages
If the unit detects a problem, one of the following messages is no space to the base unit
matching the extension number you are in ...
Expandable Digital Cordless Ans System - Page 40
...
Problem The unit does not work.
Reconnect the adaptor and try again. If the working telephone. Listen to reset the
unit.
L Disconnect the unit from the telephone line and connect a known working telephone does not operate properly, contact your telephone service provider. Listen to ring.
Programmable settings
Problem I cannot hear a dial tone.
Try again later. Answer...
Expandable Digital Cordless Ans System - Page 41
Cause/solution L Clean the charge contacts and charge again
(page 11). Making/answering calls, intercom
Problem w is displayed, but I cannot make a call .
Cause/solution
L The handset and base unit could not communicate for details. Move closer to the base unit. L Move the handset and base unit away from other electrical appliances. - L The dialing mode may need to flash. L Make...
Expandable Digital Cordless Ans System - Page 42
... the wall jack. Edit the phone number with this unit.
Cause/solution
L You have an incorrectly edited pattern (for example, the long distance "1" or the area code is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, disconnect the unit from the 2nd ring. Contact your unit is missing).
L Other telephone...
Expandable Digital Cordless Ans System - Page 43
... location. Cause/solution
L A touch tone phone is talking on a conference call . Erase unnecessary messages (page 28, 29). Remove the batteries from the base unit.
Caution: L To avoid permanent damage, do not use . L Someone is operating the answering system. Answering system
Problem I cannot operate the answering system. After the handset/base unit are recorded by the telephone...
Expandable Digital Cordless Ans System - Page 46
...please visit http://www.panasonic.com/help L To comply with FCC RF exposure requirements, the base unit must be carried and operated with only the specific provided belt-clip.
L The handset may...
radiation exposure limits set forth for energy efficiency. ENERGY STAR is experienced, move the cordless telephone further away from the TV or VCR.
Dispose of explosion if battery is replaced...
Expandable Digital Cordless Ans System - Page 47
....com/help
47
Specifications
■ Standard: DECT 6.0 (Digital Enhanced Cordless Telecommunications 6.0)
■ Number of channels: 60 Duplex Channels
■... 19/32 inches) ■ Mass (weight): Base unit: Approx. 220 g (0.49 lb.) Handset: Approx. 140 g (0.31 lb.) Charger*1: Approx. 70 g (0.15 lb.)
*1 KX-TG1032/KX-TG1033/ KX-TG1034/KX-TG1035
Note: L Design and specifications are subject
...
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