Nokia IP350 Support Question
Nokia IP350 Support Question
Find answers below for this question about Nokia IP350 - Security Appliance.Need a Nokia IP350 manual? We have 1 online manual for this item!
Question posted by garryab12 on May 21st, 2015
Incorrect Log In
I have a nokia ip350 that keeps giving me incorrect login and I know I am entering the correct information. On boot it is giving "error couldn't get user id" So i tried boot in single user mode and reset admin password and login as admin with new password same thing. I don't know the ip address so I can't get in through voyager.
Current Answers
Answer #1: Posted by Odin on May 21st, 2015 9:34 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,690
Member since:
April 10th, 2010 Points: 41,236,690
These ridiculous rejections of valid passwords and email addresses have recently become common. I've found that typing the information by hand (rather than using the system clipboard or a password manager to enter it) will often solve. If your problem persists, call Nokia's customer service at 888-665-4228.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Related Nokia IP350 Manual Pages
Installation Guide - Page 17
...MB of network interface cards. 1 Overview
This chapter provides an overview of the Nokia IPSO operating system and Nokia Secure Access System (Nokia SAS). The following topics are covered: „ About the Nokia 60s and 100s Appliances „ Managing the Nokia 60s and 100s Appliances „ Site Requirements „ Software Requirements
About the Nokia 60s and 100s Appliances
The Nokia 60s and...
Installation Guide - Page 18
... information for how to further enhance SSL VPN performance. Managing the Nokia 60s and 100s Appliances
You can manage, monitor, and configure the 60s and 100s appliance from any authorized location within the network by using a standard Web browser. With Voyager, you can manage the 60s and 100s appliances by using the Nokia Network Voyager: Nokia Network Voyager-an SSL-secured...
Installation Guide - Page 24
Warning Hazardous radiation exposure can occur if the battery is incorrectly placed.
Dispose of fire, electric shock, and injury when you install a Nokia 60s or Nokia 100s appliance, ensure that are explained in Chapter 5, "Connecting PMC Network Interface Cards." „ For information on page 47. Do not use controls, make performance adjustments, or follow basic safety ...
Installation Guide - Page 29
Connect the power cord securely into a three-wire grounded power strip or
wall outlet. 3. Press the power supply switch to activate the 60s and
100s appliance.
Nokia 60s and 100s Installation Guide
29...the cord into the power socket on the back of the appliance as Figure 9 shows. Note The Nokia 60s and 100s appliance power supplies automatically detect the input voltage (115VAC [90 to ...
Installation Guide - Page 30
... not illuminate, contact your Nokia service provider as described in "Nokia Contact Information" on when you press the power switch.
To connect Ethernet devices: „ Use a straight...network interfaces, continue with Chapter 3, "Performing the Initial Configuration.".
30
Nokia 60s and 100s Installation Guide After you plugged the appliance in from the front of the appliance (the Nokia...
Installation Guide - Page 33
...ensure that the terminal or terminal emulator program settings are correct, contact your network is completely plugged in "Nokia Contact Information" on page 3. 2.
prompt does not appear on the screen for about using the boot manager, see either the BOOTMGR> or Hostname? Respond to Perform the Initial Configuration
2.
Enter the following prompt appears: Hostname? After some...
Installation Guide - Page 52
... IPSO to allow logins through Voyager. To use a modem with a 60s or 100s appliance 1.
For information about the country codes, see the Voyager Reference Guide. If the modem is used. Use the appropriate cable for the modem and telephone system in the country in the Security and Access Configuration section.
52
Nokia 60s and 100s...
Installation Guide - Page 58
..., contact the appropriate Nokia customer support site listed "Nokia Contact Information" on page 3. 6 Installing and Replacing Other Components
Note Nokia recommends that you obtain memory kits only from the front, as you need the following: „ Physical access to the appliance „ Nokia memory upgrade kit and accompanying documentation „ Access to the appliance through Voyager or...
Installation Guide - Page 59
Replacing or Upgrading Memory
Caution To protect the 60s or 100s appliance and the memory modules from the appliance. Power is opened, you do not need to perform an orderly ... on page 34. Any servicing of the 60s or 100s
appliance. For information about accessing Voyager, see "Accessing Nokia Network Voyager" on the power supply or power supply wiring without disconnecting the power cord.
Installation Guide - Page 73
...access the manager.
Factory default: wd0. Single-User Mode: If the console is the device from which the boot-file loads. boot-device: This is marked as possible in the kernel initialization. Nokia 60s and 100s Installation Guide
73 Factory default: /image/current/kernel.
Verbose Mode: Verbose during device probing and thereafter. boot-flags
The string of the operating...
Installation Guide - Page 74
... printenv command to view the values of variables currently stored in the boot manager nonvolatile memory. The command has the following syntax:
printenv For example: BOOTMGR[93]> printenv Bootmgr Revision: 3.3,base kernel=3.5.1- 06.12.2002080000 autoboot: YES testboot: NO bootwait: 0 boot-file: boot-flags: boot-device: vendor: Nokia model: IP
74
Nokia 60s and 100s Installation Guide
Installation Guide - Page 80
... prompt, enter:
BOOTMGR[0]>install If you used the passwd command to protect this command with a password, the boot manager prompts you for your system IP address, the server IP address, and other information). 3. Note A full installation using the install command deletes the existing IPSO image on the 60s or 100s appliance. 7 Using the Boot Manager...
Installation Guide - Page 82
... syntax:
install_bootmgr boot-device boot-file where boot-device is the new boot manager. Note To install the new boot manager, you write the new boot manager image and from the boot manager. The new boot manager options are cpipflash, nkipflash, and nkvpnflash. Start the appliance in the Nokia Contact Information section at boot up. At the IPSO command prompt, enter:
/etc/install_bootmgr...
Installation Guide - Page 83
... be in single-user mode. 3. Start the 60s or 100s appliance in single user mode. At the IPSO command prompt, enter: /etc/upgrade_bootmgr wd0 /etc/nkipflash The command upgrades the boot manager with the new image (nkipflash), writing it into the hard disk dirve (wd0). The upgrade takes some time to the appropriate version of this guide. 2.
Nokia 60s and...
Installation Guide - Page 87
....
1.
Note Blank passwords are not accepted in single-user mode by restarting or power cycling the appliance. After you execute this .
2. you want to continue, type y. 4.
With a keyboard and monitor directly connected to the appliance, the boot: prompt does not appear, and you normally would in Lynx. General Troubleshooting Information
To reset the admin password to a default...
Installation Guide - Page 88
... Nokia Network Voyager" on page 34. 2. To reset the default database settings 1. Log in Chapter 3, "Performing the Initial Configuration". Do Not Get a Login Prompt-Error Messages Appear
Problem The 60s and 100s appliance is defective, or the file system on the appliance. Note Use the full installation procedure to the 60s and 100s appliance as listed in "Nokia Contact Information...
Installation Guide - Page 95
...display routing statistics and errors. For information about how to access Voyager and the related reference materials, see the Voyager Reference Guide. Nokia 60s and 100s ...information from which you issue the printenv command again, the boot-file and boot-device entries are available to restart your appliance. For information about the ICLID command, see "Accessing Nokia Network...
Installation Guide - Page 97
...Nokia Network Voyager" on each link are involved in Voyager, you can access the document page by pressing Doc. For information about how to use ICLID to display OSPF details. Solution Ensure that the appliance... appliance ...information, see Configuring OSPF from the Configuring Routing document page in /var/tmp/ipsrd.log. For more information about how to view routing information...
Installation Guide - Page 98
...Nokia Network Voyager" on page 34.
98
Nokia 60s and 100s Installation Guide Problem Number of trace options for routing information protocol (RIP). Solution RIP can also enable several configuration steps. Common Problems Exchanging Routes
Always enter a metric value if you are logged in /var/tmp/ipsrd.log... subnet masks;
Problem Exchanging routes are not configured correctly.
Installation Guide - Page 109
... removing DIMMs 59 appliance components 19 arguments 79 attaching accelerator card to motherboard 68 autoboot variable 72
B boot command 79 boot manager 71
booting the system 79 installing 81 installing IPSO using 72, 80 password protection for 81 upgrading 83 variables used by 72, 79 boot manager revision variable 72 boot-device variable 73 boot-file variable 73...
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