Motorola VT2442 Support Question
Motorola VT2442 Support Question
Find answers below for this question about Motorola VT2442 - Broadband Voice Gateway.Need a Motorola VT2442 manual? We have 1 online manual for this item!
Question posted by bashosherna on April 19th, 2014
Help Find Username And Password Motorola Surfboard When Forgotten
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
... of this manual at any kind, implied or expressed, including, but not limited to make changes in content from Motorola, Inc.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii All rights reserved. Motorola provides this publication and to make any derivative work (such as translation, transformation, or adaptation) without written permission...
User Guide - Page 3
... Policies to Block or Allow Content 17 Create an Override Password 18 Add Users to the Internet PROTECT YOUR NETWORK - CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP/IP for ... a Backup Copy of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 5
... recommended that included the use only the provided power and interface cables and install them . If you operate this device. Safety and Regulatory Information •
Motorola SURFboard • User Guide
v Give particular attention to the earth-grounded coaxial cable-TV wall outlet.
• Always first touch the coaxial cable connector on the...
User Guide - Page 6
...dust.
• Wipe the device with a clean, dry cloth.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
vi If this symbol on the device or use forced air to remove dust... INSTRUCTIONS
Note to CATV System Installer: This reminder is provided to call Motorola Customer Service for help. Keep the device away from excessive heat and humidity and keep the ...
User Guide - Page 7
... ICES-003. Operation is subject to the following two conditions: • This device may cause undesired operation of the device.
Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii
This transmitter must not be co-located or operating in conjunction with the FCC RF exposure compliance requirements, the separation distance...
User Guide - Page 8
... you to other than specified by the manufacturer. Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii For example, using wireless equipment in any environment where the...setting up your network, see the section on how to comply with this guide or visit the Motorola website. If you are not liable for authorization to use the device prior to turning on the...
User Guide - Page 9
... Wizard).
The MAC label is also available at: 1-877-466-8646. B
1
Introduction
Congratulations on your new modem, please take a moment to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support. You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 11
Steady Green and visible
Then the device is available.
Product Overview •
Motorola SURFboard • User Guide
3 Contact your service provider to learn if the feature is ... 2
Front Panel
B Product Overview
ICON 1
If the icon is amber and flashes ...
User Guide - Page 12
... and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 Rear Panel
Note: The USB port is ON - To increase the bandwidth available for receiving and transmitting data, your service provider may...
User Guide - Page 13
... to access the Wi-Fi wizard -OR- Repeat steps 5 and 6 to connect additional computer and/or other end of the building. Installing the Modem •
Motorola SURFboard • User Guide
5 Exposure of the power cord into the power port on the modem. Connect the other devices. WPS Pairing button).
6. Plug the power...
User Guide - Page 14
Installing the Modem •
Motorola SURFboard • User Guide
6 B
Wall Mounting the Modem
If you are mounting ... national codes governing residential or
business cable TV and communications services. • Follow all local standards for mounting the gateway. Note: Contact a qualified installer to determine the appropriate screw length needed between the screw head and wall:
2.6 ...
User Guide - Page 15
Position and secure the wall mounting template on the gateway and the
electrical outlet. 5. Re-plug the power cord into ... the coaxial and Ethernet (or USB) cables after mounting the gateway. 4. Verify the gateway is still securely attached to water, gas, or electrical lines.
1. Installing the Modem •
Motorola SURFboard • User Guide
7 B
Before drilling holes in the ...
User Guide - Page 16
Wall Mounting Template
Print the wall mounting template for use during installation. B
Installing the Modem •
Motorola SURFboard • User Guide
8
User Guide - Page 17
... BEFORE connecting to the Internet
PROTECT YOUR NETWORK - Log in the Current Username Password field. 9. CHANGE THE DEFAULT PASSWORDS! Use an Ethernet connection to reset the default username and password. 3. Open a browser window. 2. Retype your network from the modem. Connecting to the Internet •
Motorola SURFboard • User Guide
9 Type in the IP address for the modem...
User Guide - Page 18
...display the Network and Sharing
Center window. 4. Open a browser window. 2. Type in www.motorola.com. Verify that Internet Protocol (TCP/IP) is checked. 6. See the Configuring TCP/IP ...
After changing the default passwords, you may need to configure your modem. If you cannot connect to the Internet you are ready to the Internet •
Motorola SURFboard • User Guide
...
User Guide - Page 19
...window. 5. Click OK to save the settings, and then click OK to the Internet •
Motorola SURFboard • User Guide
11 Right-click the network connection for Windows 7
1. Click OK. Verify and... can connect to the Internet. (See Renewing the IP Address in www.motorola.com. Renewing the IP Address in www.motorola.com. Type ipconfig /renew and press Enter. Renew the IP Address if...
User Guide - Page 20
Performing a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your modem, save a copy of the new settings and store the file in a safe location. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Use the backup copy to quickly restore your computer (or an...
User Guide - Page 26
... by entering the password. 1. Click ToD...Password
An override password allows you to allow or block Internet access. 1.
Click User Setup. 2. Check the Enable box. 5. Enter a name in the Add User field. 3. Select the times of day that the policy will block access (i.e., the After School Policy
blocks Internet access Mon - Setting the Parental Control Features •
Motorola SURFboard...
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