Motorola VT2442 Support Question
Motorola VT2442 Support Question
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Question posted by bebKir on December 2nd, 2013
How To Verify Username And Password For Surfboard Sbg6580
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
... Motorola, Inc. All other product or service names are registered trademarks of their respective owners. B
© 2010 Motorola, Inc. Safety and Regulatory Information •
Motorola SURFboard • User Guide
ii All rights reserved.
User Guide - Page 3
...Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls...Create an Override Password 18 Add Users to the Internet PROTECT YOUR NETWORK - CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your...SURFboard • User Guide
iii
User Guide - Page 9
... the CD Wi-Fi Wizard).
If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. B
1
Introduction
Congratulations on your new modem, please take a moment to learn more about Motorola products, visit the Motorola support website at http://broadband.motorola.com/consumers/support. Before installing your purchase of the items listed...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
... the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard...
User Guide - Page 13
...modem. Hand-tighten the connectors to lightning could create a safety hazard and damage the product.
1. Verify that the coaxial cable is for indoor use only. Plug the power cord into an electrical wall ...-ROM -OR- Installing the Modem •
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2.
User Guide - Page 14
...screws with a flat underside and maximum screw head diameter of 9.0 mm to mount the gateway. Installing the Modem •
Motorola SURFboard • User Guide
6 B
Wall Mounting the Modem
If you are mounting the modem ... (NIU/NID). • Disconnect the AC power plug is from the wall outlet and verify that all cables are
removed from the back of the modem before starting the installation. •...
User Guide - Page 15
... Power connector on the wall to select the appropriate depth and diameter.
3. Arrange the cables to the wall. Verify the gateway is still securely attached to prevent any safety hazards. 6. Installing the Modem •
Motorola SURFboard • User Guide
7 Select an appropriate depth and diameter to drill the holes to water, gas, or...
User Guide - Page 17
... Username Password field. 9. Type in the default Password; Write down your new password. 8. Restoring the Default Username and Password
CAUTION: This process removes any custom configurations from unauthorized access; Before resetting the modem, create a backup copy of your modem over a wireless network connection.
1. Click Apply to the Internet •
Motorola SURFboard •...
User Guide - Page 18
...click Network and Internet to the Internet •
Motorola SURFboard • User Guide
10 Windows needs your network ...XP
1. B
Testing Your Internet Connection
After changing the default passwords, you are ready to enjoy the Internet. Open a browser...Click Start and then click Settings. 2. Click Control Panel. 3. Verify that Internet Protocol (TCP/IP) is checked. 6. Select Internet ...
User Guide - Page 19
...Protocol Version 4 or 6 (TCP/IPv4 or v6) and click Properties to the Internet •
Motorola SURFboard • User Guide
11 Skip the next step if you are still unable to connect to the ...other windows. 7. Select Obtain an IP address automatically and Obtain DNS server address automatically. Verify and/or renew the IP Address if you can connect to the Motorola website. 8. ...
User Guide - Page 20
...addition to using the Status menu to change passwords, you complete configuring your custom settings after ... Restoring Your Modem Configuration Using a Backup Copy
1. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Use the backup copy to quickly restore your modem, save a... of the SBG6580 to observe how your backup file. 3.
Click Save. Click Save. 5.
User Guide - Page 22
... Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key.
Use the default key to the modem's interface. 2. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Easy and quick start up SES - (Secure Easy Set-up 8. Disable or...
User Guide - Page 24
... to connect." 5. Select your network. 6.
Click Primary Network. 5. Select WPS from the SBG6580 GUI
1. The system reports when you have successfully connected. Push-Button method from the Automatic ... Configuration pull-down menu. 6. Click Basic. 3. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 Option 1 - Select WPS from the WPS Add Client options ...
User Guide - Page 26
...9AM to allow or block Internet access. 1. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 Parents can set permissions for the policy (i.e., the After School Policy... times of the week for the network, but override blocked domains by entering the password. 1. Check the Enabled box. 6.
Friday). 7. Add Users to access blocked domains. Enter ...
User Guide - Page 27
...the SBG6580 and the computer.
• If a device is connected via the Ethernet port, check the ONLINE icon to verify connectivity...and Error Conditions to its original factory settings if the gateway is not functioning properly (using the HTML configuration pages.
... your problem, be sure to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 If this does not solve the ...
User Guide - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Guide - Page 31
...: Power PC or later; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management 802.11e WMM power save/U-APSD ...: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; port, packet, and URL keyword filtering; static routing and dynamic IP routing (RIPv1, RIPv2); Product Specifications •
Motorola SURFboard •...
User Guide - Page 32
... DATA PRODUCT"). The Software is never sold.
Software License & Warranty •
Motorola SURFboard • User Guide
24 The Software includes associated media, any printed materials, and any...ANY SUBSEQUENT USER OF THIS SOFTWARE.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. BY INSTALLING OR USING THE SOFTWARE, YOU AGREE ...
User Guide - Page 34
...MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product...technical support, you must be aware of? Software License & Warranty •
Motorola SURFboard • User Guide
26 All warranty claims must call the Motorola toll-free phone ...
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