Motorola VT2442 Support Question
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Question posted by trMags on July 7th, 2014
Default Motorola Surfboard User/password Does Not Work
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Related Motorola VT2442 Manual Pages
User Guide - Page 2
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...Motorola SURFboard • User Guide
ii
Motorola provides this guide without obligation on the part of Motorola to provide notification of their respective owners. No part of any time. Motorola...any derivative work (such as translation, transformation, or adaptation) without written permission from time to , the implied warranties of Motorola, Inc. B
© 2010 Motorola, Inc....
User Guide - Page 3
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CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring ... Check 12 Creating a Backup Copy of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of Contents
Safety and Regulatory Information Introduction In the Box ...1 Contact Information ...1 System ...
User Guide - Page 4
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B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
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User Guide - Page 5
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...exit from the device.
• Place this device only from the cable modem or user's PC.
• It is recommended that the customer install an AC surge protector in...the instructions. Safety and Regulatory Information •
Motorola SURFboard • User Guide
v Do not place objects filled with liquids, such as described in the user documentation that is included with the device.
...
User Guide - Page 6
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... checks to which the receiver is encouraged to try to correct the interference by Motorola for proper grounding and, in particular, specifies that may cause harmful interference to...to indoor use cleaning fluid or similar chemicals. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vi Keep the device away from excessive heat and humidity and keep the device...
User Guide - Page 7
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...In Canada, RLAN devices are allocated as defined by the end user. Safety and Regulatory Information •
Motorola SURFboard • User Guide
vii The availability of 20 cm (8 inches) between the... Electrical and Electronics Engineers • The Wireless Fidelity (Wi-Fi) certification as primary users (meaning they have priority) of the 5150-5250 MHz frequency band is designed to ...
User Guide - Page 8
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...of interference to turning on the equipment. Correction of the interference caused by unauthorized users. For more information on how to protect your network, see the section on...or attachment is perceived or identified as harmful. Safety and Regulatory Information •
Motorola SURFboard • User Guide
viii For example, using wireless equipment in this product, or the substitution ...
User Guide - Page 9
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... at 1-877-466-8646. You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Introduction •
Motorola SURFboard • User Guide
1 B
1
Introduction
Congratulations on your new modem, please take a moment to ensure that you are missing items, please contact Motorola Broadband Technical Support at : 1-877-466-8646.
User Guide - Page 10
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System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
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... Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
PORT 1
DESCRIPTION
Connected LED • Green LED is ON -
User Guide - Page 17
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...new username in your new password. 8. Type in the default Username; Type in the Password Change Username field. 6. Click Apply. 10. motorola.
5.
Type in the default Password; admin. 4.
Log in the IP address for the modem 192.168.0.1. 3. Type in again using the defaults. Click Apply to the Internet •
Motorola SURFboard • User Guide
9 Before resetting the...
User Guide - Page 18
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...Properties window. Click Continue if you see the Motorola website, you are ready to connect to the Internet •
Motorola SURFboard • User Guide
10
If you cannot connect to the Internet... Panel. 9.
Type in www.motorola.com. B
Testing Your Internet Connection
After changing the default passwords, you are ready to display the Network and Internet window. 3.
User Guide - Page 20
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... a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your modem, save a copy of the new settings ...to your backup file. 3. Click OK when prompted. 4.
Click Save. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Save the backup file to reboot the modem. B
5
Status and Basic Settings
Use the Status ...
User Guide - Page 22
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Click Wireless. 3. Enable the Primary Network. 5. Use the default key to the modem's interface. 2. Click Apply. Enter the name of your Wi-Fi network by entering a PIN or pushing a button. User must configure the system manually WPS (WiFi Protected) - Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14
Better security, slow set-up ) -
Select...
User Guide - Page 23
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... the strongest encryption,
TKIP
provides strong encryption with Pre-Shared Key
Motorola recommends using AES, the default setting. 8. Select the WPA/WPA2 Encryption type.
Enter a new string in to connect.
• Motorola recommends using WPA2-PSK. 7. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
15 Click Wireless. 3. Click Guest Network. 4. Name your...
User Guide - Page 24
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...system reports when you have a physical button, and others provide a Client GUI that allow the user to
connect." 9. Click Wireless. 2. Push the WPS button on the Client GUI (device), ...
the device's WPS button. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16
Select Restore Wireless Defaults and click Apply. 4. Enter the PIN of configuring the device...
User Guide - Page 26
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...). 7. Setting the Parental Control Features •
Motorola SURFboard • User Guide
18 Enter a Password. Select the days of the week for the network, but override blocked domains by entering the password. 1. Click Apply. Click ToD Filter. 2. Select the new policy from the list. 4. B
Create an Override Password
An override password allows you to the Parental Controls
1. Enter...
User Guide - Page 27
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![](/manualimages/5/j/motorola-vt2442-user-guide-da9c588_27_bf75.png)
...reset the SBG6580 to its original factory settings if the gateway is correctly listed. Follow the steps for verifying the ..., change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 Hand-tighten if necessary.
• Check the... the SBG6580 and the computer.
• If a device is working . • Press the RESET button on the SBG6580,
be sure...
User Guide - Page 31
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OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; static routing and dynamic IP routing (RIPv1, RIPv2); Product Specifications •
Motorola SURFboard • User Guide
23 SPI firewall with this cable modem)
Macintosh: Power PC or later; port, packet, and URL keyword...
User Guide - Page 33
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... of this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any matter it addresses are governed by the laws...The contractor/manufacturer is provided with the Software.
U.S. Software License & Warranty •
Motorola SURFboard • User Guide
25
B
The Product is not designed or intended for use , duplication or ...
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