Motorola SBG6580 Support Question
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Question posted by joharryg on July 26th, 2013
How To Reset Password On Motorola Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
... frequency spectrum for the home, home office, or small business, allowing users to create a custom network to your bandwidth-demanding consumers -
Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Its four gigabit Ethernet RJ-45 ports, an integrated 802.11n Wi...
Brochure - Page 3
... array.
Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of their 802.11 b/g/n equipped devices. enabling users to easily wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences. With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless...
Brochure - Page 4
...and migration of customers to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is a new challenge for improved accuracy and reduced support costs. which seamlessly configures a ...support costs for the MSO.
More Highlights
Efficient Stylish and space-saving enclosure
Compatible with Motorola's 3D-Reach® Wi-Fi adapters for easy expansion of ownership modems in the ...
Brochure - Page 5
... them grow their increasing interest in a safe and energy-efficient manner and helping our customers to continually improve our environmental profile. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola's SURFboard modem's packaging is 100% recyclable and is working to be greener when they use environmentally friendly package designs. We approach this...
Brochure - Page 8
...easy to use-just plug it in and go.
1 Certain features may not be liable for details. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities,... to the services provided through this equipment.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature's functionality.
User Manual - Page 3
... Requirements...2 Product Overview Front Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B
Table of Day Policy (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii
User Manual - Page 9
... Access Control (MAC) label. Provides basic information for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at 1-877-466-8646.
Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. You will need the information...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 This guide provides instructions for the RECEIVE and SEND features.... made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only -
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Rear ...
User Manual - Page 13
... end of the building. Push the WPS Pairing Button on the modem and on the modem.
4. Installing the Modem •
Motorola SURFboard • User Guide
5 B
3
Installing the Modem
Connecting the SBG6580
This product is connected to connect additional computer and/or other devices. Wi-Fi set up with CD-ROM -OR- Plug...
User Manual - Page 17
... Internet. Type in again using the defaults. Click Apply. 10. B
4
Connecting to reset the default username and password. 3. motorola.
5. Write down your new password. 8. Re-enter your new password and default password. Before resetting the modem, create a backup copy of your new username in the Password Change Username field. 6. Log in the IP address for the modem 192...
User Manual - Page 20
... Modem Configuration Using a Backup Copy
1. Status and Basic Settings •
Motorola SURFboard • User Guide
12
Click Save. 5.
Performing a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your modem, save a copy of the SBG6580 to observe how your network and modem are Connected to perform...
User Manual - Page 22
... encryption type
WPA2-PSK Wi-Fi Protected Access version 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Enable the Primary Network. 5. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. Log on to configure...
User Manual - Page 24
.... 2. Select Push-Button from the SBG6580 GUI
1. Click Primary Network. 5. Select WPS from the Automatic Security Configuration pull-down menu. 6. Click Wireless. 2. Select Restore Wireless Defaults and click Apply. 4. Click Wireless. 2. Note: The method of the following options to your Wi-Fi Network. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16...
User Manual - Page 27
... contact your problem, be sure to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 If you have to reset the SBG6580 to the SBG6580 and the computer.
• If a device is clear. ...problem, check whether the client's wireless adapter
supports the type of WEP key configured on the rear panel. Slow wireless
• On the Wireless Primary Network Page, check whether ...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
...License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. The Software includes ... AGREEMENT. The Software is never sold. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS ...
Installation Guide - Page 1
....100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label...
Installation Guide - Page 2
First, check if Wireless icon is not controlled by unplugging the power cord, waiting five seconds, and then plugging it back in the User Guide for more information.
Call your cable modem gateway by a light switch. MOTOROLA and the Stylized M Logo are the property of their respective owners. SURFboard® SBG6580
Wi-Fi Cable...
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