Motorola SBG6580 Support Question
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Question posted by HairpABC12 on April 3rd, 2014
How To Reset Motorola Sbg6580 Router Password
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... High-Bandwidth Services and Home Networking in a sleek, stylish package for stand-alone routers, hubs, and access points. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending.
The SBG6580 eliminates the need for the sophisticated consumer. Its four gigabit Ethernet RJ-45 ports...
Brochure - Page 3
...option for operators and consumers. enabling users to easily wirelessly network all of the connected home. With Motorola's SURFboard integrated home networking solutions, service providers can... 2 x 2 antenna array. Dual Radio Operation: The SBG6580 is to eliminate wires altogether.
Switched radio operation enables the SBG6580 to work with radio technology that offers 802.11 b/g at...
Brochure - Page 4
.... Motorola's NBBS platform is finished, a secure WPA (Wi-Fi Protected Access) -
encrypted Wi-Fi connection is helping ease cable operators into Wi-Fi delivery.
SURFboard SBG6580 Series...Fi connection on a user's machine. As the leading worldwide provider of DOCSIS products, Motorola is established to the gateway, protecting the user's machine from multi-service packaging and ...
Brochure - Page 5
...impact, while offering compelling products to help them reduce their eco-conscious customer base. Motorola's SURFboard portfolio of customer premises equipment (CPE) helps service providers lower their energy ... waste and transport costs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-quality gateways to its customers, Motorola is also committed to helping its...
Brochure - Page 7
...or higher, Ethernet
connection
UNIX: Ethernet connection
Home Networking: Ethernet
router or Wi-Fi access point
NETWORK
Gateway
DHCP, NAT, VPN... (older versions of ALGs; UPnP IGD 1.0;
static routing and dynamic IP
routing (RIPv1, RIPv2); SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Windows Vista™, 2000, or
XP or Linux® with this cable...
Brochure - Page 8
...features may limit the feature's functionality. Contact your service provider, and/or their network settings may require a subscription. Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses...are subject to the services provided through this equipment. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
User Manual - Page 3
...PASSWORDS 9 Restoring the Default Username and Password... (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of Contents
... 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8...Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi...
User Manual - Page 9
...
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory Card
SBG6580 Installation CD-ROM
SBG6580 Install Sheet
Use the cable to connect to learn more about Motorola products, visit the Motorola support website at : 1-877-466-8646.
B
1
Introduction
Congratulations on the bottom of the modem and contains...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...8226; Green LED is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - Indicates...unless specified. Rear Panel
Note: The USB port is not included on all SBG6580 models.
B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing... cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 DO NOT use the USB port to connect a...
User Manual - Page 13
...wall outlet.
5. Repeat steps 5 and 6 to the Cable connector on the modem.
4.
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to access the Wi-Fi wizard -OR- Connect the other end of the coaxial cable to connect additional computer...with CD-ROM -OR- Insert the CDROM to a cable outlet.
2. Installing the Modem •
Motorola SURFboard • User Guide
5
User Manual - Page 17
...
admin. 4. Write down your new password. 8. Default passwords are commonly shared on the Internet.
motorola.
5. Select Yes under Restore Factory Defaults. 2. Retype your new password in the New Password field. 7. Log in the default Username; Before resetting the modem, create a backup copy of your modem over a wireless network connection.
1. Type in again...
User Manual - Page 20
...•
Motorola SURFboard • User Guide
12 Performing a System Status Check
In addition to using the Status menu to change passwords, you ...Use the backup copy to quickly restore your custom settings after resetting the modem to your backup file. 3. Restoring Your Modem ... Basic Settings
Use the Status and Basic pages of the SBG6580 to observe how your network and modem are Connected to ...
User Manual - Page 22
.... 2. Select the WPA/WPA2 Encryption type. 10. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14
B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting.
9. Create a Primary Wireless Network
1. Select an Automatic Security Configuration option:
Disabled - Better security, slow set-up...
User Manual - Page 24
...Press and hold the WPS pairing button (approximately 7 seconds). Option 3 - Select Restore Wireless Defaults and Apply. 4. Select your network. 6. Note: The method of configuring the ...Client GUI (device), and then connect using the
PIN. Select Push-Button from the SBG6580 GUI
1. The system reports when you are pairing, and then connect by pushing
...Motorola SURFboard • User Guide
16
User Manual - Page 27
...Press the RESET button on the SBG6580, be sure each affected wireless client has the identical WEP key. Follow the steps for verifying the IP address for
each affected wireless client ... wireless security.
• On the Wireless Access Control Page, be sure the MAC address for your wireless clients support AES, change the WPA
Encryption to AES.
51BTroubleshooting •
Motorola ...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
Installation Guide - Page 1
....100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label...
Installation Guide - Page 2
...8/10 Call your service provider if you must have Adobe Acrobat Reader installed to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway...-tighten, if necessary. The Problem
Power icon is a registered trademark of Motorola Mobility, Inc. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before calling for technical support, try restarting...
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