Motorola SBG6580 Support Question
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Question posted by garysca on August 25th, 2013
How To Factory Reset Motorola Sbg6580 Password
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... and IPTV to their customers.
all -in a sleek, stylish package for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of premium high-speed data customers...
Brochure - Page 3
...channels increasing data rates of their 802.11 b/g/n equipped devices. enabling users to easily wirelessly network all of well over 300 Mbps in DOCSIS and 400 Mbps in EuroDOCSIS in...consumers. Switched radio operation enables the SBG6580 to work with varying wiring in the home.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
With Motorola's SURFboard integrated home networking solutions, ...
Brochure - Page 4
... challenge for the cable industry. These value-adding features enable remote device administration for the MSO. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway More Highlights
Efficient Stylish and space-saving enclosure
Compatible with Motorola's 3D-Reach® Wi-Fi adapters for easy expansion of the home local area network
Reliable and...
Brochure - Page 5
... box size, thereby reducing waste and transport costs. Finally, all new SURFboard CPE use environmentally friendly package designs. Motorola has a global commitment to be greener when they use of Conduct regulations.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition to delivering high-quality gateways to its customers reduce their eco...
Brochure - Page 8
...other product specifications are subject to the services provided through this equipment. Motorola shall not be activated by your service provider for , and expressly ... action, risks, or harms arising from or related to change without notice or obligation.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Additionally, certain features may limit the feature's functionality. Contact ...
User Manual - Page 3
...Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii CHANGE THE DEFAULT PASSWORDS 9 Restoring the Default Username and Password 9 Testing Your Internet Connection 10 Configuring TCP/... DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature ...
User Manual - Page 9
... modem, please take a moment to learn more about Motorola products, visit the Motorola support website at 1-877-466-8646.
Motorola Broadband Technical Support is located on the modem's Media Access Control (MAC) label.
You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. NOTE: Devices received...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... and SEND features. Rear Panel
Note: The USB port is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - Indicates a data connection is not included on all SBG6580 models. PORT 1
DESCRIPTION
Connected LED • Green LED is ON - To increase ...restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
User Manual - Page 13
...computer -OR- Select the Internet connection type (Ethernet Cable -OR- Installing the Modem •
Motorola SURFboard • User Guide
5 Do not route the USB and/or Ethernet cable(s) outside of ...Pairing Button on the modem and on the modem. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to a cable outlet.
2. Hand-tighten the connectors to lightning ...
User Manual - Page 17
... over a wireless network connection.
1. Write down your configurations. 1. Click Apply to the Internet
PROTECT YOUR NETWORK -
admin. 4. Type in your network from the modem. Select Yes under Restore Factory Defaults. 2. B
4
Connecting to reset the default username and password. 3. Protect your information and your new username in the New Password field. 7. motorola.
5. Type...
User Manual - Page 20
... an external storage
device). 6.
Select Backup from the Basic menu. 2. Click Backup. 3.
Status and Basic Settings •
Motorola SURFboard • User Guide
12
Browse to your custom settings after resetting the modem to change passwords, you complete configuring your network(s), run a basic Diagnostic test, and view all Event Logs. Performing a System Status Check...
User Manual - Page 22
... or select the Automatic Security Configuration (WPS or SES). 6. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for visitors. Log on to configure a
wireless adapter. Easy and quick start up SES - (Secure Easy Set-up 8. Better security, slow...
User Manual - Page 24
...-Fi Networks •
Motorola SURFboard • User Guide
16 After logging in to the modem interface, use one of the following options to add advices.
Click Wireless. 2. The system reports... AP is now waiting for the STA to
connect." 9. Select Restore Wireless Defaults and Apply. 4. Select Push-Button from the SBG6580 GUI
1. The system reports when you are pairing, and then connect ...
User Manual - Page 27
If you have to reset the SBG6580 to its original factory settings if the gateway is not functioning properly (using the HTML configuration pages.
• After resolving your problem, be sure to re-enable wireless security.
• On the Wireless Access Control Page, be sure the MAC address for your wireless clients support AES, change the WPA...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
... APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). The Software includes associated media,... Software License & Warranty •
Motorola SURFboard • User Guide
24 B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. IF YOU DO NOT ...
Installation Guide - Page 1
... Setup with CD-ROM
5c - SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Install Sheet
To connect your devices, choose one option for each type of your computer • Type 192.168.100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store...
Installation Guide - Page 2
... trademarks of the publisher.
© Motorola Mobility, Inc. 2010.
All rights reserved.
575425-001-b 8/10 Hand-tighten, if necessary. SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Troubleshooting
Before.... Call your service provider if you must have Adobe Acrobat Reader installed to Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway...
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