Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by pradpudlo on August 7th, 2013
How To Factory Reset Motorola Surfboard Sbg6580
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers. Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership -
Brochure - Page 2
...point in the send (upstream) data stream. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of a DOCSIS/... rates of their existing resources, while benefiting from next generation high-bandwidth services. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway It's the perfect networking solution for stand-alone...
Brochure - Page 3
The SBG6580 is equipped with the lowest common denominator Wi-Fi peripherals, allowing consumers to easily wirelessly network all of their 802.11 b/g/n equipped devices.
With Motorola's SURFboard integrated home networking solutions, service providers can provide seamless interaction among consumer electronics, mobile handsets, and PC devices, enabling high-quality media streaming, and ...
Brochure - Page 4
...- When the Wi-Fi wizard is a new challenge for improved accuracy and reduced support costs.
Motorola's NBBS platform is a scalable, carrier-grade software platform that enables cable operators to remotely access, ... of consumer devices, home networks, and services.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway which seamlessly configures a secure Wi-Fi connection on a user's ...
Brochure - Page 5
... their energy consumption, thereby helping them reduce their environmental impact, while offering compelling products to be greener when they use our products. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola's SURFboard portfolio of suspension plastic and reduce box size, thereby reducing waste and transport costs. We are available in partnering with a reduced environmental...
Brochure - Page 8
... require a subscription. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Plug-and-play
Simple to set up and easy to change without notice or obligation. All features, functionality, and other product specifications are subject to use-just plug it in and go.
1 Certain features may not be liable for details.
Motorola shall not...
User Manual - Page 3
...Regulatory Information •
Motorola SURFboard • User Guide
...SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless...
User Manual - Page 9
... at : 1-877-466-8646. NOTE: Devices received from service providers may not include the CD-ROM. Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
Introduction •
Motorola SURFboard • User Guide
1 Before installing your purchase of the modem and contains the MAC address, serial number...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 Indicates a data connection is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - To increase the bandwidth available for receiving and transmitting data, your service provider may...
User Manual - Page 13
... end of the coaxial cable to your WPS-enabled device.
7.
Installing the Modem •
Motorola SURFboard • User Guide
5 Do not route the USB and/or Ethernet cable(s) outside of ...button).
6. Insert the CDROM to a cable outlet.
2. B
3
Installing the Modem
Connecting the SBG6580
This product is connected to access the Wi-Fi wizard -OR- Connect the other devices. Hand-...
User Manual - Page 17
... to change the modem's default passwords BEFORE connecting to the Internet •
Motorola SURFboard • User Guide
9
CHANGE THE DEFAULT PASSWORDS!
admin. 4. Click Apply. 10. Type in your new password in again using the defaults. motorola.
5. Use an Ethernet connection to reset the default username and password. 3. Restoring the Default Username and Password
CAUTION...
User Manual - Page 20
...resetting the modem to the factory settings.
1. Use the backup copy to quickly restore your backup file. 3. Click Backup. 3. Save the backup file to a safe location on your modem, what devices are Connected to your network and modem are functioning and to perform routine maintenance tasks.
Status and Basic Settings •
Motorola SURFboard... a copy of the SBG6580 to observe how your ...
User Manual - Page 22
...change the PreShared Key setting.
9. Create a Primary Wireless Network
1. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Log on to configure a
wireless adapter. Better security, slow set-up ) -
Select an Automatic Security Configuration option:
Disabled -
B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for...
User Manual - Page 24
... Add Client options and then press the Add button. Click Wireless. 2. Select Push-Button from the SBG6580 GUI
1.
Some adapters have successfully connected. PIN
1. Click ...Basic. 3.
The system reports when you have successfully connected. Click Wireless. 2. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 The system reports when you have
...
User Manual - Page 27
... configured a passphrase on the SBG6580, be sure to AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that the SBG6580 is properly plugged into the electrical outlet.
• Check that the TV is working . • Press the RESET button on the Wireless Primary Network
Page:
•...
User Manual - Page 28
... OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard •...
User Manual - Page 32
...of the Software (if applicable) to accept all copies of this License. Software License & Warranty •
Motorola SURFboard • User Guide
24 THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS..., THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway...
User Manual - Page 34
...), OR FROM ANY BREACH OF WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer...
Installation Guide - Page 2
First, check if Wireless icon is a registered trademark of Motorola Trademark Holdings, LLC. Hand-tighten, if necessary.
See "Product Overview - MOTOROLA and the Stylized M Logo are the property of the publisher.
© Motorola Mobility, Inc. 2010. SURFboard is on the SBG6580 Installation CD to reconnect to the network.
No part of the contents of this document may...
