Motorola SBG6580 Support Question
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Question posted by Nabgrod on August 29th, 2013
Where Is Motorola Sbg6580 Password
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
...-alone routers, hubs, and access points.
Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while maximizing current infrastructure investment and lowering capital spending. Cost-effective, efficient, and secure, the SBG6580 enables users to maximize the potential of their business customers. The SBG6580 eliminates the need for the home, home office, or small...
Brochure - Page 3
...Fi Access
One way to easily wirelessly network all of advanced whole home entertainment services and a consumer's personal media experiences. The SBG6580's 802.11n integrated access point ...avoid the challenges of the connected home.
The SBG6580 is a compelling networking option for wires altogether - With Motorola's SURFboard integrated home networking solutions, service providers can...
Brochure - Page 4
...home network is finished, a secure WPA (Wi-Fi Protected Access) - SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Provider Benefits Flexible pricing options
Greater pricing flexibility ...remotely access, configure, monitor, and troubleshoot their full portfolio of DOCSIS products, Motorola is established to improve accuracy, efficiency, and customer satisfaction. These value-adding ...
Brochure - Page 5
...Conduct regulations. Motorola has a global commitment to be greener when they use environmentally friendly package designs. Finally, all new SURFboard CPE use our products. SURFboard SBG6580 Series Wi-Fi...conscious customer base.
In addition to delivering high-quality gateways to its customers, Motorola is also committed to helping its customers reduce their carbon footprint. In addition...
Brochure - Page 8
Motorola shall not be activated by your service provider for , and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Additionally, certain features may require a subscription...
User Manual - Page 3
...PASSWORDS 9 Restoring the Default Username and Password... (ToD) Filter 18
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iii B
Table of Contents
... 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8... Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi...
User Manual - Page 9
.... NOTE: Devices received from service providers may not include the CD-ROM. You will need the information located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. Motorola Broadband Technical Support is located on the modem's Media Access Control (MAC) label.
The MAC label is also available at: 1-877...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
...for Ethernet connectivity unless specified. DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. Indicates a data connection is made
2 USB* 3 RESET 4 CABLE 5
For Windows computers only - B
About ...restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4
User Manual - Page 13
...modem. Wi-Fi set up with CD-ROM -OR-
B
3
Installing the Modem
Connecting the SBG6580
This product is connected to avoid damage.
3. Exposure of the building. Insert the CDROM to ...end of the power cord into the power port on the modem.
4. Installing the Modem •
Motorola SURFboard • User Guide
5 Hand-tighten the connectors to a cable outlet.
2. Connect the other...
User Manual - Page 20
...a System Status Check
In addition to using the Status menu to change passwords, you complete configuring your custom settings after resetting the modem to the ... OK to reboot the modem.
Select Backup from the Basic menu. 2. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Restoring Your Modem Configuration Using a Backup Copy
1. B
5
Status and Basic Settings...
User Manual - Page 22
...; User Guide
14 Log on to configure a
wireless adapter. Enter the name of your Wi-Fi network by entering a PIN or pushing a button. For better security, Motorola recommends that you , and a guest network for you change the PreShared Key setting.
9. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for...
User Manual - Page 24
...Motorola SURFboard • User Guide
16 B
Create a Wi-Fi Network Using the WPS Feature
You can use one of three options to add WPS-enabled devices to
connect." 9. Click Wireless. 2. Select Restore Wireless Defaults and click Apply. 4. Select Restore Wireless...Select Push-Button from the SBG6580 GUI
1. Note: The method of the device you are adding to connect. Click Primary Network....
User Manual - Page 27
... does
not solve the problem, check whether the client's wireless adapter
supports the type of WEP key configured on the SBG6580.
• To temporarily eliminate the Security Mode as ...AES.
51BTroubleshooting •
Motorola SURFboard • User Guide
19 Hand-tighten if necessary.
• Check the IP address.
Slow wireless
• On the Wireless Primary Network Page, check...
User Manual - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Manual - Page 32
...
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. TRANSFER the Software (including all of...Copy or translate the User Guide included with the operation of such Software. Motorola licenses the Software to the original customer and to the same person or ...
User Manual - Page 34
... BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will be free...
Installation Guide - Page 1
....100.1 in the Address bar • For default login: User Name= admin, Password = motorola
Before returning this product to the store for technical reasons, please call Motorola Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label...
Installation Guide - Page 2
...the network.
MOTOROLA and the Stylized M Logo are the property of the publisher.
© Motorola Mobility, Inc. 2010.
Check that the Ethernet cable is on the SBG6580 Installation CD ...respective owners. Hand-tighten, if necessary. See "Product Overview - First, check if Wireless icon is properly connected to open the User Guide.
SURFboard is not controlled by unplugging...