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Motorola SBG6580 Support Question

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Question posted by bugappl on April 21st, 2014

How To Install Sbg6580 On Comcast

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Related Motorola SBG6580 Manual Pages

Brochure - Page 1

Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway Strengthen your premium customers.
Brochure - Page 2

... enables users to their existing resources, while benefiting from next generation high-bandwidth services. The SBG6580's highspeed services enable operators to: • Protect their installed base of premium high-speed data customers. • Deliver high-bandwidth, multimedia services to residential customers. • Deliver competitive, high-capacity commercial services to maximize...
Brochure - Page 3

... Plug-and-play installation Wi-Fi pairing ...data rates of their 802.11 b/g/n equipped devices. enabling users to easily wirelessly network all of well over 300 Mbps in DOCSIS and 400 Mbps in ... 2 x 2 antenna array. Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of rewiring or contending with the lowest common denominator Wi-Fi peripherals...
Brochure - Page 4

... firewall with DoS protection and intrusion prevention Wi-Fi Wizard for WPS compliant clients User-friendly Installation Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art Wi-Fi network security. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition, Motorola's fieldproven NBBS Device Management Platform provides the...
Brochure - Page 5

... single bulk pack boxes that helps them reduce their environmental impact, while offering compelling products to help them reduce their eco-conscious customer base. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola has a global commitment to be greener when they use our products. In the development of our nextgeneration SURFboard...
Brochure - Page 6

... Supports IP addressing using modulation rate IPv4 and/or IPv6 (dual stack) Pmin = +23 dBmV, 5120 kHz modulation rate Output Impedance 75 Ω (nominal) SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications GENERAL SPECIFICATIONS UPSTREAM DOCSIS/EuroDOCSIS 3.0 certified (interoperable with DOCSIS/ Modulation QPSK and 8, 16, 32, 64, 128 EuroDOCSIS...
Brochure - Page 7

.../U- OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications UPSTREAM (CONTINUED) Frequency Range DOCSIS 5-42 MHz (edge to edge), EuroDOCSIS and optional DOCSIS 5 to 65 MHz (edge...
Brochure - Page 8

... or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway All features, functionality, and other product specifications are subject to the services provided through this equipment. Additionally, certain features...
User Manual - Page 3

...Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5 Wall ...Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless...
User Manual - Page 9

... CD Wi-Fi Wizard). In the Box ITEM Power Supply DESCRIPTION Provides power via an AC electrical outlet Ethernet Cable Software License & Regulatory Card SBG6580 Installation CD-ROM SBG6580 Install Sheet Use the cable to connect to ensure that you are missing items, please contact Motorola Broadband Technical Support at : 1-877-466-8646. If...
User Manual - Page 10

System Requirements The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux® B Introduction • Motorola SURFboard • User Guide 2
User Manual - Page 12

... connectivity unless specified. DO NOT use the USB port to connect a Mac, UNIX, or Linux computer Returns modem to the SBG6580 Wi-Fi network. B About Wi-Fi Protected Security Feature (WPS) The WPS Pairing button activates any Wi-Fi Protected Security ... Windows computers only - Indicates a data connection is ON - Rear Panel Note: The USB port is not included on all SBG6580 models.
User Manual - Page 13

... 4. Verify that the coaxial cable is for indoor use only. Plug the other devices. Installing the Modem • Motorola SURFboard • User Guide 5 Insert the CDROM to lightning ... of the power cord into the power port on your computer -OR- B 3 Installing the Modem Connecting the SBG6580 This product is connected to your WPS-enabled device. 7. Exposure of the coaxial cable...
User Manual - Page 22

... 2 with Pre-Shared Key Notes: • Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Enable the Primary Network. 5. Use the default key to your wireless network in the Network Name (SSID) field. 7. Create a Primary Wireless Network 1. Log on to the modem's interface. 2. Disable or select the Automatic Security...
User Manual - Page 24

...down . 6. Select Push-Button from the SBG6580 GUI 1. Some adapters have successfully connected. WPS Pairing Button 1. Press and hold the WPS pairing button (approximately 7 seconds). Select Restore Wireless Defaults and Apply. 4. Click Basic. 3. Click Wireless. 2. Click Wireless. 2. Select your Wi-Fi Network. Select Restore Wireless Defaults and click Apply. 4. The...
User Manual - Page 27

... temporarily eliminate the Security Mode as a potential issue, disable security using the reset button will not function. • Check the coaxial cable at the SBG6580 and wall outlet. Wireless client(s) cannot • Perform the first four checks in Configuring TCP/IP. MODEM PROBLEM POSSIBLE SOLUTION Power light is off • Check that...
User Manual - Page 32

B C Software License & Warranty SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044 Software License IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION...
User Manual - Page 34

... PRODUCT. A limited warranty for the selection of ? B Warranty Information SURFboard SBG6580 Wi-Fi Cable Modem Gateway Home & Networks Mobility ("Motorola") Retail Purchasers: ... of God, improper handling, improper transport, improper storage, improper use or application, improper installation, improper testing or unauthorized repair; The warranties described in this Section shall not apply:...
Installation Guide - Page 1

...option for the CD-ROM installation wizard, is located on the SBG6580 Installation CD or visit: http://broadband.motorola.com/consumers/support/ To configure additional settings on your SBG6580: • Open any ... Broadband Technical Support at: 1-877-466-8646 For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label of device...
Installation Guide - Page 2

... switch. See the Troubleshooting section in the User Guide. Check that the coaxial cable is properly connected to Wireless Network Cannot receive or send data The Solution Check that is on the SBG6580 Installation CD for technical support, try restarting your cable modem gateway by unplugging the power cord, waiting five seconds, and...

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