Motorola SBG6580 Support Question
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Question posted by bugappl on April 21st, 2014
How To Install Sbg6580 On Comcast
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
... enables users to their existing resources, while benefiting from next generation high-bandwidth services.
The SBG6580's highspeed services enable operators to:
• Protect their installed base of premium high-speed data customers.
• Deliver high-bandwidth, multimedia services to residential customers.
• Deliver competitive, high-capacity commercial services to maximize...
Brochure - Page 3
... Plug-and-play installation
Wi-Fi pairing ...data rates of their 802.11 b/g/n equipped devices. enabling users to easily wirelessly network all of well over 300 Mbps in DOCSIS and 400 Mbps in ... 2 x 2 antenna array. Capable of supporting converged IP-based entertainment services, the SBG6580 enables the delivery of rewiring or contending with the lowest common denominator Wi-Fi peripherals...
Brochure - Page 4
... firewall with DoS protection and intrusion prevention
Wi-Fi Wizard for WPS compliant clients
User-friendly Installation
Motorola's integrated SURFboard solutions include stateful firewall protection and state of the art Wi-Fi network security. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In addition, Motorola's fieldproven NBBS Device Management Platform provides the...
Brochure - Page 5
... single bulk pack boxes that helps them reduce their environmental impact, while offering compelling products to help them reduce their eco-conscious customer base.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola has a global commitment to be greener when they use our products. In the development of our nextgeneration SURFboard...
Brochure - Page 6
...
Supports IP addressing using modulation rate
IPv4 and/or IPv6 (dual stack)
Pmin = +23 dBmV, 5120 kHz
modulation rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Specifications
GENERAL SPECIFICATIONS
UPSTREAM
DOCSIS/EuroDOCSIS 3.0 certified (interoperable with DOCSIS/ Modulation
QPSK and 8, 16, 32, 64, 128
EuroDOCSIS...
Brochure - Page 7
.../U- OS 9 or higher, Ethernet
connection
UNIX: Ethernet connection
Home Networking: Ethernet
router or Wi-Fi access point
NETWORK
Gateway
DHCP, NAT, VPN tunneling; SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Specifications
UPSTREAM (CONTINUED)
Frequency Range
DOCSIS 5-42 MHz (edge to
edge), EuroDOCSIS and
optional DOCSIS 5 to 65 MHz
(edge...
Brochure - Page 8
... or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks, or harms arising from or related to change without notice or obligation. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway All features, functionality, and other product specifications are subject to the services provided through this equipment. Additionally, certain features...
User Manual - Page 3
...Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall ...Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Parental Controls 18 Create a Time of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless...
User Manual - Page 9
... CD Wi-Fi Wizard). In the Box
ITEM Power Supply
DESCRIPTION Provides power via an AC electrical outlet
Ethernet Cable Software License & Regulatory Card
SBG6580 Installation CD-ROM
SBG6580 Install Sheet
Use the cable to connect to ensure that you are missing items, please contact Motorola Broadband Technical Support at : 1-877-466-8646.
If...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
... connectivity unless specified.
DO NOT use the USB port to connect a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security ... Windows computers only - Indicates a data connection is ON -
Rear Panel
Note: The USB port is not included on all SBG6580 models.
User Manual - Page 13
...
4. Verify that the coaxial cable is for indoor use only. Plug the other devices. Installing the Modem •
Motorola SURFboard • User Guide
5 Insert the CDROM to lightning ... of the power cord into the power port on your computer -OR- B
3
Installing the Modem
Connecting the SBG6580
This product is connected to your WPS-enabled device.
7. Exposure of the coaxial cable...
User Manual - Page 22
... 2 with Pre-Shared Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Enable the Primary Network. 5. Use the default key to your wireless network in the Network Name (SSID) field. 7. Create a Primary Wireless Network
1. Log on to the modem's interface. 2. Disable or select the Automatic Security...
User Manual - Page 24
...down . 6. Select Push-Button from the SBG6580 GUI
1. Some adapters have successfully connected. WPS Pairing Button
1. Press and hold the WPS pairing button (approximately 7 seconds).
Select Restore Wireless Defaults and Apply. 4. Click Basic. 3. Click Wireless. 2. Click Wireless. 2. Select your Wi-Fi Network. Select Restore Wireless Defaults and click Apply. 4.
The...
User Manual - Page 27
... temporarily eliminate the Security Mode as a potential issue,
disable security using the reset button will not function.
• Check the coaxial cable at the SBG6580 and wall outlet. Wireless client(s) cannot • Perform the first four checks in Configuring TCP/IP. MODEM PROBLEM
POSSIBLE SOLUTION
Power light is off
• Check that...
User Manual - Page 32
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION...
User Manual - Page 34
... PRODUCT. A limited warranty for the selection of ? B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: ... of God, improper handling, improper transport, improper storage, improper use or application, improper installation, improper testing or unauthorized repair; The warranties described in this Section shall not apply:...
Installation Guide - Page 1
...option for the CD-ROM installation wizard, is located on the SBG6580 Installation CD or visit:
http://broadband.motorola.com/consumers/support/ To configure additional settings on your SBG6580: • Open any ... Broadband Technical Support at: 1-877-466-8646
For additional product information, see the SBG6580 Series Wi-Fi Cable Modem Gateway User Guide included on the bottom label of device...
Installation Guide - Page 2
... switch. See the Troubleshooting section in the User Guide. Check that the coaxial cable is properly connected to Wireless Network
Cannot receive or send data
The Solution
Check that is on the SBG6580 Installation CD for technical support, try restarting your cable modem gateway by unplugging the power cord, waiting five seconds, and...
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