Motorola SBG6580 Support Question
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Question posted by elcomdufal on August 31st, 2013
How To Set Up A Connection Of Sbg6580 With Comcast?
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Related Motorola SBG6580 Manual Pages
Brochure - Page 1
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Count on Motorola's SURFboard DOCSIS®/ EuroDOCSIS 3.0 solutions to help you deliver innovative, ultra-broadband data services and advanced high-bandwidth home networking to your broadband leadership - SURFboard® SBG6580 Series Wi-Fi®Cable Modem Gateway
Strengthen your premium customers.
Brochure - Page 2
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... internal 2 x 2 antenna array, and switched on -demand, commercial services, interactive gaming, and IPTV to share a single ultra-broadband connection, files, and networked peripherals using wired or Wi-Fi connectivity. As part of Motorola DOCSIS 3.0 Ultra-Broadband family of products, the SBG6580 includes an enhanced tuner that combines the functionality of their customers. SURFboard...
Brochure - Page 3
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enabling users to easily wirelessly network all of the connected home. Dual Radio Operation: The SBG6580 is configured with the lowest common denominator Wi-Fi peripherals, allowing consumers to network previous and nextgeneration computers, gaming consoles, and other peripherals anywhere in ...
Brochure - Page 4
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... headend using SNMP and TFTP
Enhanced security: supports AES traffic encryption. encrypted Wi-Fi connection is finished, a secure WPA (Wi-Fi Protected Access) - Motorola's enhanced embedded software... offerings
Built-In Security
The SBG6580 is a scalable, carrier-grade software platform that enables cable operators to -use secure WiFi network setup and connection tool - These value-adding...
Brochure - Page 5
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... and reduce box size, thereby reducing waste and transport costs.
Motorola is also committed to be greener when they use environmentally friendly package designs.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway In the development of our nextgeneration SURFboard portfolio of the solution to climate change, and has worked for our...
Brochure - Page 7
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...802.11i (pre-authentication)
Wi-Fi Pairing
User-friendly Wi-Fi protected
setup (WPS) for connection
with Ethernet
connection (older versions of ALGs;
static routing and dynamic IP
routing (RIPv1, RIPv2); UPnP IGD 1.0;
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway full suite of
Windows, although not
specifically supported, will
work...
Brochure - Page 8
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... action, risks, or harms arising from or related to change without notice or obligation. Contact your service provider, and/or their network settings may limit the feature's functionality.
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway All features, functionality, and other product specifications are subject to the services provided through this equipment...
User Manual - Page 3
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...13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental Control Features Enable Parental Controls ...17... (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -
User Manual - Page 9
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... the network
Contains software license, warranty, and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for connecting the SBG6580
Contact Information
For technical support or to learn more about Motorola products, visit the Motorola support website at 1-877-466-8646...
User Manual - Page 10
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System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 12
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... not included on all SBG6580 models. PORT 1
DESCRIPTION
Connected LED • Green LED is ON -
B
About Wi-Fi Protected Security Feature (WPS)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector...
User Manual - Page 13
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B
3
Installing the Modem
Connecting the SBG6580
This product is connected to lightning could create a safety hazard and damage the product.
1. Hand-tighten the connectors to access the Wi-Fi wizard -OR- Select the Internet connection type (Ethernet Cable -OR- Insert the CDROM to avoid damage.
3. Wi-Fi set up with CD-ROM -OR-
Do not route...
User Manual - Page 20
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...; User Guide
12 Click Restore and then click OK to the factory settings.
1. B
5
Status and Basic Settings
Use the Status and Basic pages of your system, learn the Software version... Creating a Backup Copy of Your Modem Settings
After you can use it to get an at-aglance view of the SBG6580 to observe how your network and modem are Connected to your network(s), run a basic Diagnostic...
User Manual - Page 22
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...
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Click Wireless. 3. Select the WPA/WPA2 Encryption type. 10. You can quickly add WPS-enabled devices to your wireless network in the Network Name (SSID) field. 7. Better security, slow set-up ) - For better security, Motorola recommends that you , and...
User Manual - Page 24
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.... Click Basic. 3. Select your network name on the Client GUI (device), and then connect using the
PIN.
Click Wireless. 2. Click Primary Network. 5. Select Restore Wireless Defaults and Apply. 4.
Select Push-Button from the SBG6580 GUI
1.
Click Wireless. 2. The Wireless LED
starts blinking. 7. A
page displays "Your AP is now waiting for WPS varies depending on...
User Manual - Page 27
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... is properly connected to identify the error. If you enabled WPA and configured a passphrase on the SBG6580, be sure each affected wireless client is TKIP. Wireless client(s) cannot... setting on the Wireless Primary Network
Page:
• If you cannot receive regular TV channels, the data service will remove custom settings, including Parental Control, Firewall, and Advanced settings...
User Manual - Page 32
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... rent, lease, give, sublicense or otherwise transfer the Software, in whole or in connection with the Software, other person, except as permitted under the TRANSFER paragraph above. ... party licensors retain the ownership of the Product.
B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. The Software includes associated media, any printed...
User Manual - Page 34
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...contract or tort. Some states do not affect the performance or use of or in connection with this Product, you obtained the Product. ALL WARRANTIES ARE VOID IF THE PRODUCT IS... THE INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased...
Installation Guide - Page 1
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... Wi-Fi Cable Modem Gateway User Guide included on the bottom label of device connection:
5a - Direct Ethernet Connection
5b -
Wi-Fi Setup with CD-ROM
5c - SURFboard® SBG6580
Wi-Fi Cable Modem Gateway
Install Sheet
To connect your devices, choose one option for each type of your computer • Type 192.168...
Installation Guide - Page 2
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.... Front Panel" in again.
The Problem
Power icon is not visible
Cannot connect to the network.
For UNIX® or Linux® computers, you need an IP address. Verify that is visible on the SBG6580 Installation CD to reconnect to Wireless Network
Cannot receive or send data
The Solution
Check that your cable...
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