Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by daThy on December 13th, 2013
How To Update Sb6121 Firmware
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
...damaged or cracked wire insulation, and broken plugs are affixed to dripping or splashing. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Observe all safety precautions. They may result ...
• Place this device on a stable surface.
• Avoid damaging the cable modem with liquids, such as described in the user documentation that is included with the device....
Installation Guide - Page 5
.... Contact your residential or commercial waste. Keep the device away from excessive heat and humidity and keep the device free from that exceeds 40º C. SB6121 Cable Modem • Installation Guide
v
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Refer all servicing to indoor use cleaning fluid or similar chemicals. Caring for a Class B digital device, pursuant to the...
Installation Guide - Page 6
..., and • This device must be installed and operated with Canadian ICES-003. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document This transmitter must not be co-located or operating...use of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at least 20 cm (8 inches). To comply with FCC radiation exposure limits...
Installation Guide - Page 7
..., education, and support: • Visit the Motorola support website:
http://broadband.motorola.com/consumers/support
3
System Requirements
The SB6121 is compatible with the modem. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the Internet.
This guide provides product overview and setup information for the...
Installation Guide - Page 9
...: Non-bonded upstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document icon does not flash
ON Green: Power is properly connected
Scanning for a downstream (receive) channel connection
Scanning for...
Installation Guide - Page 10
... operation is made.
Your service provider may also implement bonded channels for RECEIVE and SEND channel connections. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
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ICON 5
6
FLASHING
Transmitting or receiving data on Ethernet port
ON
Amber: A device, computer, or hub is connected to...
Installation Guide - Page 11
... located on the bottom of the modem. To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider. The SB6121 rear panel contains the following cabling ... cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet network device.
Product...
Installation Guide - Page 12
... not route the Ethernet cable outside of the cables to the Ethernet port on the modem. 4. Hand-tighten the connectors to a cable outlet or splitter. 2.
B
3
Installing the Modem
Connecting the SB6121
This product is connected to avoid damaging them. 3. Connect the other end of the coaxial cable to the Ethernet port on the...
Installation Guide - Page 13
... and maximum screw head diameter of the cable modem before starting the installation.
• Decide if you are mounting the modem horizontally or vertically.
• Make sure you choose to mount the cable modem on drywall). Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
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B
Using the Energy...
Installation Guide - Page 14
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
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See the dimension diagram below for potential damage to the wall. Select an appropriate depth and diameter to drill the holes to wall spacing
3. After mounting the cable modem, reconnect the coaxial and Ethernet cable. 4. Wall Mounting Template...
Installation Guide - Page 15
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Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 16
...to configure your operating system.
Configuring TCP/IP for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Click Change adapter settings to
... B
4
Connecting to the Internet
Checking for an Internet Connection
After installing your cable modem, you are now ready to connect your network interface. 6. Open a web browser ...
Installation Guide - Page 17
... Internet to display the Internet Protocol Properties window. 9.
If you to allow access to continue, click Continue. 8. Configuring TCP/IP for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Right-click the network connection for your permission to the Network Properties Options. Connecting to Verifying the IP...
Installation Guide - Page 18
... an improper connection between your television
Connecting to access the Internet using the cable modem. The Auto-configuration IP address, ranging from 169.254.0.0 to open the Run... Whether you will automatically assign an IP address if the cable Modem is reserved for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document Type cmd and click OK...
Installation Guide - Page 19
... address should appear indicating that Internet access is available.
3. Connecting to open the Run window. Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
13
Uncontrolled Document Type cmd and click OK to the Internet • Renewing the IP Address for Windows 7, Vista, or...
Installation Guide - Page 20
... computer connected to the original factory settings. You can also reset the modem configuration back to your cable modem. 2.
Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in...
Installation Guide - Page 21
Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
Uncontrolled Document Click Reset All Defaults.
Select Configuration from the menu bar.
2. B
Restoring Your Modem Settings
You can reset your existing modem configuration settings. WARNING: This will delete your SB6121 modem configuration to the factory ...
Installation Guide - Page 24
... CAREFULLY BEFORE YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE ... "on-line" or electronic documentation. B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. You may be displayed, any copyright notices or startup message ...
Quick Reference Guide - Page 4
... and Error conditions
Light
RECIEVE
SEND
ONLINE POWER
Turns off . D. Performing firmware upgrade DOCSIS 3.0 modems have dual-colored LEDs to rule out potential signal issues. IP registration was lost . The upstream channel was unsuccessful. B.
Quick Reference Guide: Motorola SB6121
Start-Up Sequence
The SB6121 goes through a series of 5 Restart the computer. Ready. PC/Activity...
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