Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by zibbosan on November 14th, 2013
Sb6121 How To Configure
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP 11 Verifying the...
Installation Guide - Page 4
... install an AC surge protector in the AC outlet to which this device is connected. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Do not place objects filled with all safety precautions... to allow for easy access when disconnecting the power cord of the device from the cable modem or user's PC.
• It is recommended that complies with all warning and caution ...
Installation Guide - Page 5
... environment. This device complies with the instructions, may not cause harmful interference, and (2) This device must accept any other than that exceeds 40º C. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document These limits are not available, call the CATV system installer's attention to which provides guidelines for assistance. Use of any...
Installation Guide - Page 6
... ICES-003. IC Radiation Exposure Statement
IMPORTANT NOTE: This equipment complies with a minimum distance of 5250-5350 MHz and 5650-5850 MHz frequency bands. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document To comply with the FCC RF exposure compliance requirements, the separation distance between the radiator and your body. The...
Installation Guide - Page 7
... more information on Motorola consumer cable products, education, and support: • Visit the Motorola support website:
http://broadband.motorola.com/consumers/support
3
System Requirements
The SB6121 is compatible with the modem. This guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security settings.
Installation Guide - Page 9
...: Non-bonded upstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document icon does not flash
ON Green: Power is properly connected
Scanning for a downstream (receive) channel connection
Scanning for...
Installation Guide - Page 10
... SEND channel connections. The LINK icon turns blue when a high-speed Gigabit Ethernet (GigE) connection is made.
Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
4
Uncontrolled Document B
ICON 5
6
FLASHING
Transmitting or receiving data on Ethernet port
ON
Amber: A device, computer, or hub is connected to...
Installation Guide - Page 11
... address which is located on the bottom of the modem. Product Overview • MAC Label
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
5
Uncontrolled Document
To receive data service, you must provide the MAC address marked HFC MAC ID to your Internet Service provider. The SB6121 rear panel contains the following cabling port and...
Installation Guide - Page 12
... Cable connector on your computer. 6. Connect the other end of the power cord into the Power port on the modem. Exposure of the building. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled Document Hand-tighten the connectors to lightning could create a safety hazard and damage the product...
Installation Guide - Page 13
...Make sure the power cord is a Power on/off button used to shut off power to the SB6121 when high-speed data services are not being used.
• Push • Push
button in the... or flathead Two M3.5 (#6) screws with a flat underside and maximum screw head diameter of the cable modem before starting the installation.
• Decide if you are removed from the back of 9.0 mm to concrete...
Installation Guide - Page 14
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
8
Uncontrolled Document Note: The hole depth... mm (0.10") minimum screw head to wall spacing
3. After mounting the cable modem, reconnect the coaxial and Ethernet cable. 4. Verify that the cable modem is still securely attached to water, gas, or electrical lines.
1. See the...
Installation Guide - Page 16
.../IP section for your network interface. 6. Select Obtain an IP address automatically and Obtain DNS server address
automatically. 9. Configuring TCP/IP for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
Uncontrolled Document Click OK to save the TCP/IP settings and close the Local Area Connection Properties window. 11...
Installation Guide - Page 17
...Speed Internet
connections window. 6. Click Manage network connections to the Internet • Configuring TCP/IP for Windows Vista.
Close the remaining windows and exit the Control ... Connection
Properties window. Click OK to Verifying the IP Address for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document When you see the prompt, User ...
Installation Guide - Page 18
... 7
1. This can see cable-TV channels on your television
Connecting to display your computer and the SB6121. B
Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
Uncontrolled Document If an Auto-configuration IP address is displayed, that indicates possible broadband network problems or an improper connection between your...
Installation Guide - Page 20
... in the Modem Configuration Manager, please contact your cable modem.
B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to monitor the various configuration settings and operational status of your service provider for more information. You can also reset the modem configuration back to your cable modem. 2. Press Enter. The following Modem Configuration Manager Status...
Installation Guide - Page 21
Select Configuration from the menu bar.
2. Click Reset All Defaults.
WARNING: This will delete your SB6121 modem configuration to the factory default settings. 1. Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
Uncontrolled Document B
Restoring Your Modem Settings
You can reset your existing modem configuration ...
Installation Guide - Page 22
...described in Front Panel Icons and Error Conditions.
Troubleshooting • Solutions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
16
Uncontrolled Document You may ask for the status...and Error Conditions to identify the error.
• If you have to reset the SB6121 modem configuration to verify connectivity.
• Call your cable service is ON (pushed in).
&#...
Quick Reference Guide - Page 1
... bonding and IPv6.
Bookmark not defined.5
Introduction
Motorola's DOCSIS 3.0 Modem includes a number of Contents ...1 Introduction ...1 Installation ...2
Additional Warehouse...to assist all Technical Operations employees with the proper steps of installing, configuring, and troubleshooting the Motorola SB6121 modem. This increases downstream speeds up to 1 Gbps, and upstream throughput...
Quick Reference Guide - Page 3
... with bonded
channels
4 ONLINE Internet connection Scanning for how and what the modem is transferring data. Use them as a visual reference for configuration Connected to the Internet
failed
parameters
5 LINK
No connection to the Transmitting or receiving Amber: A device,
SB6121 Ethernet data on the Ethernet port computer, or hub is
port is detected...
Quick Reference Guide - Page 4
... when first connected to power and RF signal. B. E. Plug the cable modem back into power.
4. Modem processing for DHCP, TFTP, and TOD. PC/Activity is solid when a CPE is disabled via
DOCSIS® configuration file. If the RF levels are :
A.
The SB6121 start-up sequence as a SLM to visually determine if channel bonding and...
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