Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by rakbiwal on March 3rd, 2014
How To Configure Motorola Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows Vista 11 Configuring TCP/IP for Windows XP 11 Verifying the...
Installation Guide - Page 4
... an AC surge protector in the AC outlet to the main power supply circuit. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document To ensure regulatory and safety compliance, use ...exposed.
• Place this device on a stable surface.
• Avoid damaging the cable modem with manufacturer's instructions, as described in the user documentation that included the use of the ...
Installation Guide - Page 5
... changes or modifications not expressly approved by Recycling
When you see this product with your Motorola Equipment Please do not dispose of the FCC Rules. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Do not spray cleaners directly on a Motorola product, do not dispose of this symbol on the device or use cleaning fluid...
Installation Guide - Page 6
... frequency bands. This transmitter must not be installed and operated with any interference, including interference that may cause undesired operation of the Industry Canada Rules. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document These radars could cause interference and/or damage to match the intended destinations.
This equipment should be co...
Installation Guide - Page 7
...
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the Internet. If you obtained the modem from your home or business to the Internet and other online services. This guide provides product overview and setup information for installing the cable modem and configuring the Ethernet, router, DHCP, and security...
Installation Guide - Page 9
2
Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue*:...connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
Uncontrolled Document
Installation Guide - Page 16
... Motorola website appears, you have successfully connected to retrieve an IP address. Configuring TCP/IP for your network interface. 6. Close the remaining windows and exit the Control Panel. Open a web browser window on your operating system. If you do not see the Configuring TCP/IP section for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem...
Installation Guide - Page 17
... for Windows XP
1. If you complete the TCP/IP configuration, go to Verifying the IP Address for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
11
Uncontrolled Document Click OK to close the Internet Protocol Version 4 (TCP/IPv4) Properties window. 11. Click OK to save the TCP/...
Installation Guide - Page 18
...improper connection between your television
Connecting to display the IP Configuration. Type ipconfig and press Enter to display the IP Configuration. If an Auto-configuration IP address is configured to display your IP configuration. Click Accessories. 4. B
Verifying the IP Address for Windows 7
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
12
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Installation Guide - Page 20
... Address bar. 3.
B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to monitor the various configuration settings and operational status of your cable modem. 2.
Open any web browser on . Starting the Modem Configuration Manager
1. Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
14...
Installation Guide - Page 21
... This will delete your SB6121 modem configuration to the factory default settings. 1.
Monitoring Your Modem • Restoring Your Modem Settings
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
15
Uncontrolled Document Click Reset All Defaults. B
Restoring Your Modem Settings
You can reset your existing modem configuration settings. Select Configuration from the menu bar...
Installation Guide - Page 22
... the status of the icon lights as described in Configuring TCP/IP. Troubleshooting • Solutions
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
16
Uncontrolled Document
Call your service provider if you have to reset the SB6121 modem configuration to its original factory settings if the cable modem is not functioning properly. Follow the steps for verifying...
Installation Guide - Page 24
... Software programs or documentation. (5) Export the Software or the Product components in whatever form.
The Software is never sold.
B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc.
Motorola and its 3rd party licensors retain the ownership of the Software (if applicable) in violation of such Software.
You may be subject to be...
Installation Guide - Page 25
...USE THE PRODUCT FOR SUCH PURPOSES.
U.S. Warranty Information
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Home & Networks Mobility ("Motorola")
What is Motorola, Inc., Home & Networks Mobility Solutions Business, 101 Tournament Drive, Horsham, PA 19044. Motorola's warranty applies only to a Product that is manufactured by Motorola and identified by the laws of the Commonwealth of Pennsylvania...
Installation Guide - Page 26
... BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Motorola's warranty is governed by you or another person and whether based in connection with this Limited Warranty last? Contact your Service Provider. Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
20
Uncontrolled Document What you may have arising...
Quick Reference Guide - Page 1
... 2011
Field Operations
Table of Contents
Quick Reference Guide
Table of DOCSIS, but most notably, channel bonding.
Technical Operations Academy
Page 1 of installing, configuring, and troubleshooting the Motorola SB6121 modem. This document was developed to assist all Technical Operations employees with the proper steps of 5 IPv6 greatly expands the number of major enhancements...
Quick Reference Guide - Page 2
... to the power adapter
Technical Operations Academy
Page 2 of the modem. Connects the modem to an active cable drop 3. Quick Reference Guide: Motorola SB6121
Installation
The serial number and equipment address can be entered into power outlet or surge protector. CSG Field SERIAL NUMBER
Motorola SB6121 modem HFC MAC ID
Additional Warehouse Information CSG Equipment Type: M1...
Quick Reference Guide - Page 3
Quick Reference Guide: Motorola SB6121
Front Panel Display
The front panel LEDs should not flash
disconnected
2 ...The LINK light flashes when the cable modem is performing.
Use them as a visual reference for configuration Connected to the Internet
failed
parameters
5 LINK
No connection to the Transmitting or receiving Amber: A device,
SB6121 Ethernet data on the Ethernet port ...
Quick Reference Guide - Page 4
... back into power.
4. LEDs and Error conditions
Light
RECIEVE
SEND
ONLINE POWER
Turns off , modem is disabled via
DOCSIS® configuration file. Quick Reference Guide: Motorola SB6121
Start-Up Sequence
The SB6121 goes through a series of 5 Unplug the cable modem from power and wait approximately 1 minute.
3. Turns off . Observer the LED light up steps are acceptable...
Quick Reference Guide - Page 5
Quick Reference Guide: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup ...
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