Motorola SB5100 Support Question
Motorola SB5100 Support Question
Find answers below for this question about Motorola SB5100 - SURFboard - 38 Mbps Cable Modem.Need a Motorola SB5100 manual? We have 2 online manuals for this item!
Question posted by larryjenkins83062 on May 10th, 2012
How Do I Open The Box, I'd Like To Look Inside.
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Related Motorola SB5100 Manual Pages
User Guide - Page 7
... 40
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SB5100 Series Cable Modem User Guide one to the USB port and one or more computers in "Cabling for Multiple Users" on the SURFboard Cable Modem CD-ROM. Introduction
Congratulations, you enjoy surfing the web without the long wait. It provides high-speed access to the Internet.
Just open your SURFboard cable modem is made by the...
User Guide - Page 23
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17
SB5100 Series Cable Modem User Guide Introduction Before You Begin
Installation & Configuration Troubleshooting FAQ Glossary Setting Up a USB Driver in the CD-ROM drive and follow steps 7 to step 12.
Otherwise, you can skip to 11. If the Insert Disk window is displayed, be sure the SURFboard Cable Modem CD-ROM is in...
User Guide - Page 28
... Troubleshooting FAQ Glossary License
Configuring TCP/IP
The SURFboard cable modem contains all required software. Perform one of:
...38 • Follow the instructions in your Macintosh or UNIX user manual
Your cable service provider may provide additional instructions to configure the cable modem, but you must be sure that your computer. X
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SB5100 Series Cable Modem...
User Guide - Page 35
....
11 Click Properties. X
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SB5100 Series Cable Modem User Guide
Introduction Before You Begin
Installation & Configuration ...Troubleshooting FAQ Glossary Configuring TCP/IP in Windows 2000, continued
License
10 On the Local Area Connection number Properties window, be sure the box...38.
User Guide - Page 70
... to 10 megabits per second (Mbps), usually over twisted-pair wire.
The shield minimizes electrical and radio frequency interference.
The CableLabs Data-Over-Cable Service Interface Specification defines interface standards for a computer or device on the destination IP address.
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64
SB5100 Series Cable Modem User Guide Ethernet
The most commonly installed...
Installation Manual - Page 2
... to the main supply circuit. NO USER-SERVICEABLE PARTS INSIDE. Caution
These servicing instructions are not insulated and may be...OPEN THE CABLE MODEM.
Always first touch the coaxial cable connector on its side.
To reduce the risk of the cable modem or lay the cable modem on the cable modem when you are disconnecting or re-connecting your USB or Ethernet cable from the cable modem...
Installation Manual - Page 8
Section 1
Introduction
The Motorola® SURFboard SB5100 series cable modem provides a link from a home or business computer to ...to USB-equipped computers ! 10/100Base-T Ethernet port supporting up to 38 Mbps in a single 6 MHz channel (55 Mbps in a 8 MHz channel for troubleshooting
SURFboard Cable Modem Installation Manual Remote management through SNMP, internal web pages, or StormWatch&#...
Installation Manual - Page 10
...unit PREPAID to contact the Repair Facility. When the TRC is closed, emergency service only is open from outside the United States, use the appropriate international access code and then call -back basis...14th Street Brownsville, TX 78521
SURFboard Cable Modem Installation Manual The Repair Facility is available on all equipment cartons. Inside the U.S.A.: 1-888-944-HELP (1-888-944-4357) !
Installation Manual - Page 11
...
The SURFboard cable modem delivers digital multimedia content in standard MPEG-2 packets. Scans the frequency spectrum to locate the data frequency and automatically locks on to the CMTS requesting additional information enabling network connection.
! Transmits a message to the channel.
! Registers with the CMTS and is authorized to 30 Mbps. It provides access to a cable data...
Installation Manual - Page 20
If the computer successfully locates the driver, skip to step 11. SURFboard Cable Modem Installation Manual
3-6
Installation and Operation
3 Click Next and the following window is displayed:
4 Ensure that the Search for the ...
5 Click Next, and the window below is displayed showing a location:
6 Ensure that the CD-ROM drive is the only box checked as shown in the window above. 7 Click Next.
Installation Manual - Page 25
...
Installation and Operation
3-11
3 Click Next, and the following window is displayed:
Although your SURFboard cable modem model number may be different than in the images in this manual, the procedure is the same... for my device is selected. 5 Click Next and the following window is displayed:
6 Ensure that the box next to the CD-ROM drives is the only one checked as shown in the window above.
Installation Manual - Page 38
SURFboard Cable Modem Installation Manual 3-24
Installation and Operation
The Local Area Connection number Properties window is re-displayed:
10 On the Local Area Connection number Properties window, ensure that the box next to Internet Protocol (TCP/IP) is displayed:
12 Ensure that Obtain IP address automatically and Obtain DNS server address automatically are selected...
Installation Manual - Page 41
... TCP/IP Properties window. 12 Click OK to verify an IP address.
The pop-up menu is displayed. 2 Click Run, and the Run dialog box is displayed:
SURFboard Cable Modem Installation Manual Installation and Operation
3-27
10 Verify that the settings are provided for Windows 95, Windows 98, Windows Me, Windows 2000, and Windows...
Installation Manual - Page 44
... press ENTER to return to the Windows operating system. SURFboard Cable Modem Installation Manual Check the subscriber's cabling and determine if you can see the regular cable-TV channels on the subscriber's television. After verifying the subscriber's cable connections and proper operation of the cable-TV system by looking at the channels on the TV, you can renew...
Installation Manual - Page 52
3-38
Installation and Operation
4 Double-click System and the System Properties window is displayed:
5 Click the Hardware tab then click on Device Manager to display the Device Manager window.
6 Double-click Network Adapters:
SURFboard Cable Modem Installation Manual
Installation Manual - Page 64
... as illustrated in . 3 Open the browser. 4 Type http://192.168.100.1/mainhelp.html. A Configuration Manager Help window is plugged in Figure 4-1: Figure 4-1 Configuration Manager Help window
This window provides an overview of the other windows by clicking on the buttons on the PC and verify that the SURFboard cable modem is
displayed as MAC...
Installation Manual - Page 72
...protocol Interface to PC Power Power adapter input
Dimensions Operating temperature Storage temperature Operating humidity
64 QAM or 256 QAM 38 Mbps maximum (limited by such factors as customer provider equipment (CPE) and service provider restrictions) 88 MHz to ...H x 2.3" W x 6.0" L 0 to +40º C -30º C to +80º C 0% to 95% RH, non-condensing
SURFboard Cable Modem Installation Manual
Installation Manual - Page 88
... to Add CPE filter. Semaphore take failed.
2 (Alert)
F510.9
Bridge Api. Contact your vendor.
SURFboard Cable Modem Installation Manual Failed to SNMP. Failed to delete IP Filter.
Contact your vendor. This is serious.
Contact your vendor. Failed to open filter pipe.
2 (Alert)
F510.10 Bridge Api. F510.0
Bridge Api. Semaphore take failed.
2 (Alert...
Installation Manual - Page 89
....21 Bridge Api. Failed to retrieve add status from pipe
2 (Alert)
F510.18 Bridge Api. Failed to open filter pipe.
2 (Alert)
Cable Modem Actions
The CM experienced a problem using a semaphore. This is serious. Contact your vendor. The CM experienced a...a problem using a pipe. This is serious. The CM experienced a problem using a pipe. SURFboard Cable Modem Installation Manual
Installation Manual - Page 90
...SURFboard Cable Modem Installation Manual Contact your vendor. Contact your vendor
The CM experienced a problem using a pipe. Failed to Set IP Default Action.
Set IP Default Action failed to open...vendor
The CM experienced a problem using a pipe. Semaphore take failed.
2 (Alert)
F510.38 Bridge Api. Set IP Spoof Max failed to retrieve del status from pipe. Level 2 (...
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