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Motorola S9 Support Question

Motorola S9 Support Question

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Question posted by silas46301 on October 24th, 2016

Motorola S9 Won't Charge At All.

I have had this brand new device for some time and only tried using it last week and to my surprise it would not charge. I plugged in the original charger supplied with it and the red light will be on for a few seconds and thereafter go off permanently and the unit won't be charging at all. I have the same unit which works perfectly fine with the light changing from red when battery is empty to green when it is full. This one remains off throughout the charging period and will not power on. I think this is to a flat battery.

Current Answers

Answer #1: Posted by waelsaidani1 on October 24th, 2016 11:56 PM
This answer was accepted by the poster of the original question.
waelsaidani1

Member since:
May 12th, 2013

Points: 19,501,777
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points
It is either the battery or the charger.

Answer #2: Posted by MotoAgents on October 25th, 2016 3:20 PM
MotoAgents

Member since:
June 27th, 2014

Points: 554,130
90
points
Hi silas46301,

Sorry to hear that you have problems with your device. I wish before making any other procedure, could make these steps in this Link . We need to check if your phone can even turn on. Let us know how it works.

Regards,

Maya

Motorola Support



MotoAgents

Related Motorola S9 Manual Pages

User Manual - Page 2

...at www.motorola.com/rtte. Recycling Mobile Phones and Accessories Do not dispose of mobile phones or electrical accessories, such as chargers or headsets, with...device in your regional authorities for the Environment by the party responsible for compliance could void the user's authority to any Motorola Approved Service Centre in any interference received, including interference that this S9...
User Manual - Page 3

...-enabled phones at www.hellomoto.com)  Overview The Motorola Bluetooth Headphones S9 allow you to both listen to bring the music library along for a full wireless music experience. English Motorola S9 Headphones Motorola Bluetooth Stereo Headphones S9 integrate wireless mobile music and calls with your music devices: Music Source Home stereo PC iPod® Phone Wireless Music Experience...
User Manual - Page 4

English To use your S9, your phone or music device should support the following Bluetooth profiles: Profile HFP (Handsfree Profile) A2DP (Advanced Audio Distribution Profile) AVRCP (Audio Video Remote Control Profile) Description Telephony / Call management: operations related to placing/receiving ...
User Manual - Page 5

... Controls Used to skip to next (])or previous ([) music track when listening to music. 5 Speakers Used to listen to music and calls. 6 Microphone Used when placing or receiving calls (embedded inside right ear housing). 7 Charging Port Ò Covered by rubber flap. 8 Indicator Light Used to provide operational status of S9. 9 Power Button Ö Used to turn the S9 on...
User Manual - Page 6

... also use a Motorola Original Vehicle Power Adapter to turn on the phone plug (not the accessory plug).  Warning: Never dispose of 032375o properly and may take up Ò rubber flap cover off after one hour if not in use your S9 with your Bluetooth devices, the less standby time your S9, charge its self-contained battery for proper disposal methods. When the headset...
User Manual - Page 7

... your device.  First Time Use If you are paired, they automatically connect when turned on your S9 by pressing and holding Ö button until the indicator light flashes three times in your device. (Refer to your phone or music device manual for detailed instructions on enabling Bluetooth). 2 Turn on and within range. The phone lists Bluetooth devices it finds. 4 Select Motorola S9 and...
User Manual - Page 8

...: a Temporarily disable your current handsfree connection by turning off both your phone and S9. b Follow previous steps (1-7), except step 6. Note: If you are using a Bluetooth adapter, it may pair with Bluetooth devices. c Reestablish handsfree connection by turning on your adapter with the S9 automatically when turned on the adapter. Refer to your adapter's user's guide for...
User Manual - Page 9

...If connected when turned off any previously paired devices before pairing a new device. To connect your S9 to connect with. The last device connected with your S9 becomes the "last connected" device.  English Pairing Additional Devices After you initially pair and connect your Bluetooth devices, you can also reconnect your S9 using the Bluetooth menu on , it automatically connects with the...
User Manual - Page 10

... light flashes red three times. If the connected phone is automatically transferred to the phone. See "Pairing Your S9 with the last connected Bluetooth devices (phone and/or music devices). To do this, press Ñ button. The indicator light is steadily lit in red until the connection is automatically transferred to the S9. No Bluetooth Connection If no Bluetooth device connections...
User Manual - Page 11

..., music playing is heard only in the left speaker. When placing or receiving calls, music playing from your Bluetooth streaming music source. English Listening to Music Your S9 allows you to music from your Bluetooth phone. Skip to next music track Increase music volume Play, pause, and stop music Skip to previous music...
User Manual - Page 12

...Call On-in call On Press Ñ If 2 calls are phone/network dependent. Function Phone S9 Make a Call (Hand Dial) On On Action Enter phone number on phone, press Send key ... connected, the second call becomes active Reject a Call On-phone On rings Press \ Mute/ Unmute a Call On-in call On Press \ While muted, indicator light pulses in purple Answer Second Incoming...
User Manual - Page 13

... or streaming music) • On a call • Playing or pausing music 12 With charger plugged in: Light Red (Steady) Yellow (Steady) Green (Steady) Status charging in progress (currently less than 25% charged) charging in progress (currently more than 25% charged) charging complete With no charger plugged in: Light Off Blue (three flashes) Blue (steady) Blue with 10 quick purple flashes Blue...
User Manual - Page 14

... track forward High to low tone skip track backward Single medium tone play music Single high tone stop music Learn more about the S9 at www.hellomoto.com/S9. 13 Audio Tone Double tone when adjusting volume Status volume maximum or minimum reached Tones while adjusting volume increasing or decreasing volume High...
User Manual - Page 15

... beyond this range, the connection is set to transmit (stream) music using Bluetooth. • Press \ button on your S9. • Press ] button on your S9 to advance to the next song. • Restart the music player on your phone or music device. • Restart your S9 by doing one of the following: • Make sure the...

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