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Motorola HK200 HK201 HK202 Support Question

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Question posted by brendaboo19 on September 8th, 2013

Help With Hk200 Bluetooth

Why cant I hear the ringing or peoples voices with my Motorola HK200 Bluetooth. I can hear the voice prompts and it tells me that my phone and bluetooth are connected. It was working fine and then all of a sudden its not. I have tried everything. The mute button also.

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Answer #1: Posted by TommyKervz on September 8th, 2013 5:00 AM

TommyKervz

Member since:
January 10th, 2013

Points: 17,776,843

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Greetings - You can try to reset it and pair it afresh and observe.
http://www.helpowl.com/manuals/Motorola/HK200HK201HK202/178257

Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Motorola HK200 HK201 HK202 Manual Pages

HK201 - Quick Start Guide - Page 3

more information on , check it out. Congratulations Your Motorola HK200/HK201/HK202 headset is to use. Congratulations 1 We've crammed all of the main features of your headset into this handy guide, and in a matter of minutes we'll show you just how easy your headset for quick connections, clear calls, and lasting comfort. So go on the Web...

HK201 - Quick Start Guide - Page 4

Your headset the important buttons and connectors Call Button Earhook Volume Button Microphone Power Switch Indicator Light Micro USB Ear Charging Speaker Connector 2 Your headset

HK201 - Quick Start Guide - Page 5

Charge it let's get you up and running Indicator Light Red/Purple - fully charged Note: Headset is designed to remove or replace your battery will damage your product. Any attempt to last the life of your headset. Charge it 3 Note: Your battery is not functional while charging. charging Blue - It should only be removed by a recycling facility.

HK201 - Quick Start Guide - Page 6

... off as shown. Wear it Flex the ear hook and loop it on and off the earhook, turn your right ear. Your headset comes ready for use on your headset on & off Use the power switch to get you started Turn it over your mouth. Make sure the speaker aligns with your...

HK201 - Quick Start Guide - Page 7

...prompted for help ). 4 Turn on your headset (see "Turn it " on page 4 for help ). Pair & connect 5 The indicator light becomes steadily lit in blue and purple. When connected, you hear "ready to pair". 5 Follow voice prompts to connect your headset. When your headset successfully pairs with your headset. 2 Turn on the Bluetooth feature on your phone. 3 Put the headset on your phone, you hear...

HK201 - Quick Start Guide - Page 8

... erases all pairing information stored in your headset. 1 Turn your headset off. 2 Press and hold the Volume button and Call button together, and turn your phone on . For daily use, make sure your headset is turned on, and your phone and headset are successfully connected, you hear ringing on the headset. If your phone's Bluetooth feature is on wait until the indicator...

HK201 - Quick Start Guide - Page 9

... or reject second call adjust call features are only in English. Press and hold the Volume button until desired volume is reached Calls 7 Follow the phone's instructions. Note: The voice prompts are phone/network dependent. Press and release Volume button until you hear "mute on" or "mute off". Press the Call button and you...

HK201 - Quick Start Guide - Page 10

Status light know your phone in standby (not on a call-connected to the phone) idle (not connected to a phone) muting the call trying to connect to your headset if light shows... off powering on . 8 Status light off in pairing/connect mode connecting to your phone receiving or making a call connected (on a call) in a low battery state Note: After 20 minutes of inactivity...

HK201 - Quick Start Guide - Page 11

...: The voice prompts are turned off and on until you hear "ready to pair" and see the indicator light steady blue. My headset will not pair with the headset are only in blue and you hear "ready to pair" and see the indicator light steady blue. Make sure that any devices previously paired with my phone. The...

HK201 - Quick Start Guide - Page 12

My headset connected before, but now it's not working. Make sure the indicator light on until you hear "ready to pair" and see the indicator light steady blue. 10 Problems? If not, press and hold the Call button and Volume button while turning the power on your headset is steadily lit in blue when your phone is searching for devices.

HK201 - Quick Start Guide - Page 13

Support 11 Support we're here to help If you have questions or need assistance, contact us at 1 877 MOTOBLU, or visit us at www.motorola.com/Bluetoothsupport or www.motorola com/bluetoothconnect.

HK201 - Quick Start Guide - Page 14

...extent allowed by operation of law in the sale of a product. Furthermore, the purchase of Motorola products shall not be modified, reverse-engineered, distributed, or reproduced in any manner to use... estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for copyrighted software, such as the exclusive ...

HK201 - Quick Start Guide - Page 15

... your battery, charger, or mobile device get wet. Use & Safety for extended periods of the internal battery. • Battery life may contain symbols, defined as a Bluetooth® headset or other device) in temperatures below 0°C (32°F) or above 60°C (140°F). • Do not recharge your hearing could be affected.

HK201 - Quick Start Guide - Page 16

...hearing discomfort, including the sensation of the FCC Rules. Motorola has not approved any interference, including interference that have your hearing ... • Turn the volume down if you can't hear people speaking near you can be prohibited or restricted in English... your headset in a quiet environment with part 15 of pressure or fullness in your ears, ringing in your headset or ...

HK201 - Quick Start Guide - Page 17

...new Motorola ...Motorola software contained on a circuit...Motorola, Inc. warrants its mobile telephones ("Products"), Motorola...-branded or certified accessories sold for a Class B digital device, pursuant to part 15 of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and the receiver. • Connect...connected...

HK201 - Quick Start Guide - Page 18

..., whichever is longer. Defects or damage that transmit mono sound through a wired connection. Ear buds and boom headsets that result from: (a) improper operation, storage, misuse or abuse, accident or neglect... charged capacity falls below . or (d) other acts which are not the fault of Motorola, are excluded from coverage. Decorative Accessories and Cases. Length of Coverage One (1) year...

HK201 - Quick Start Guide - Page 19

... from coverage. software that embodies the copy of non-Motorola branded or certified Products, Accessories, Software or other than Motorola, or its authorized service centers, are excluded from coverage...or obliterated; (b) broken seals or that the software will meet your requirements or will work in physical media (e.g. Defects or damage that all defects in Physical Media. Exclusions (...

HK201 - Quick Start Guide - Page 20

... does not conform to personal contacts, games and ringer tones, will be reinstalled. Motorola, at its option, will receive instructions on how to ship the Products, Accessories ... losing such data, software, and applications, please create a back up prior to a Motorola Authorized Repair Center. ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND...

HK201 - Quick Start Guide - Page 22

... Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with the national collection and recycling schemes operated by Recycling This symbol RecyclingInformation on Motorola recycling activities can be found at: www.motorola.com/recycling Disposal of with national collection and recycling requirements. Please contact your Mobile...

HK201 - Quick Start Guide - Page 23

... ship your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: 1-877-MOTOBLU (Motorola Bluetooth® support) 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada) MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office...