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Question posted by ellyl on January 29th, 2014

Why Motorola Elite Sliver Bluetooth Connected But No Sound With Note 2

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Answer #1: Posted by motohelper on January 29th, 2014 1:04 PM

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motohelper

Member since:
June 11th, 2013

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Hi,

Is it happening when you're in a call or when you're listening to music? Make sure Phone Audio and Media is selected under your bluetooth options. You can try to reset the headset to factory settings and pair it again with your phone. Press and hold the Call button while turning on the headset to start Settings menu, then follow the voice prompts. Select reset to factory default.

You can also try to pair the headset to a different phone and check if it will do the same thing. This is juts to isolate the issue.

If still the same thing after performing these troubleshooting steps and your headset is within a year from the date of purchase, you can contact Motorola for warranty options. Here's how to contact Motorola https://motorola-global-portal.custhelp.com/app/mcp/service/action/auth.

Hope this helps.

https://forums.motorola.com/pages/home

Related Motorola ELITE SLIVER Manual Pages

User Manual - Page 3

Go ahead, check it out: At a glance 2 Charge it 3 Connect & go 5 Basics 8 Advanced 11 Want more 15 Safety, Regulatory & Legal 18 Caution: Please read the important .... Check it 's barely noticeable. Check it out here's what you can do Get clear calls and rich sound with your MOTOROLA ELITE SLIVER the Bluetooth® headset that is so small, it out 1 But it 's impossible to ignore.

User Manual - Page 4

Connections Phone Tablet Computer Calls Music Status Light Call Button Charge & Store Smart Button Ear Gel Wear 2 At a glance At a glance the important bits, quick and easy Turn On & Off Turn earpiece left or right to turn on. closed (storage) position Return earpiece back to closed position to turn off.

User Manual - Page 6

They should only be removed by a recycling facility. Note: The batteries in the case, the headset charges first. Any attempt to last the life of your device. 4 Charge it Note: When in your headset and charge case are designed to remove or replace a battery will damage your product.

User Manual - Page 7

Connect & go 5 Voice prompt: "pairing complete" Enter "0000" if prompted Connect & go let's get you connected Easypair method 1 Turn Bluetooth on ) Voice prompt: "Welcome to Motorola Elite Sliver" "ready to pair" Follow the voice prompts. 3 Enter passcode. 4 Complete. On 2 Put headset on (turn on .

User Manual - Page 8

Note: If your phone does not support NFC, use the "Easypair method" on page 5. 1 Put headset in case. 2 Touch and hold phone with bottom of the case. NFC method With NFC (Near Field Communication), pairing is as simple as bringing the headset and phone close to each other. Phone notifies you when done. 6 Connect & go Status Light = purple 3 Complete.

User Manual - Page 9

The phone's display screen must be on when pairing. Connect & go 7 Note: NFC may vary slightly among phones. See your phone's user guide for more information. Note: NFC tag location varies from phone to phone.

User Manual - Page 11

... Use phone keypad to reject a second incoming call ends, music resumes playing. When the call . To... Bluetooth® music can be illegal. Always obey the laws and drive safely. While a call is phone dependent. Note: Using a mobile device or accessory while driving may cause distraction and may be streamed from your phone...

User Manual - Page 12

Note: Be very careful when wiping near the sensor. • Check for and remove any debris that may be blocking the small speaker port on the earpiece. 10 Basics Clean & dry Get the most from your headset, keep it clean and dry. • High humidity or perspiration can make the ear fitting feel slippery. Wipe the ear fitting with a soft cloth to remove dirt and moisture.

User Manual - Page 13

... page 5. • Once paired, to connect to pair, see "NFC method" on . Or maybe a tablet and a phone? Now pair your headset. • To use headset features, such as normal and follow the voice prompts. • To use the NFC method to both devices simply turn off the Bluetooth feature of the previously paired device...

User Manual - Page 14

... features don't work for an extended time. 12 Advanced CALLER ID If your phone knows your headset. Note: Some features are phone/network dependent. Call time You hear a voice prompt telling you how much talk time you have left when turning on an ...

User Manual - Page 16

... follow the voice prompts to change them: • Language selection • Reset to factory default Caution: This action erases all pairing information stored in your headset. • Voice Interface • Caller ID • Multipoint (two phone) connections • WBA (Wide-band Audio) on/off 14 Advanced

User Manual - Page 18

... need to the Motorola Elite Sliver. "Welcome to reset headset. Follow voice prompts to the Motorola Elite Sliver. Ready to pair." Press and hold the Call button and turn your phone. See "second device" on (close and reopen earpiece). Ready to pair. " My headset connected before, but now it's not working. You hear "Welcome to restart the Bluetooth feature and...

User Manual - Page 19

Connect with Motorola Get what you need: • Answers: User guides, online help and more at www.motorola.com/support. • Bluetooth: If you have questions or need assistance, contact us at 1-877-MOTOBLU, or visit www.motorola.com/bluetoothsupport or www.motorola com/bluetoothconnect. • Accessories: Find more accessories at www.motorola.com/products. • Social: The...

User Manual - Page 20

Battery Charging Notes for efficient battery charging. • New batteries are not fully charged. 18 Safety, Regulatory &..., keep your battery and charger near a heat source.* High temperatures can potentially cause damage.* • Do contact your retailer or Motorola if your product, especially on a hard surface, can cause the battery to swell, leak, or malfunction. • Don't dry...

User Manual - Page 22

... Volume Usage Warning: Exposure to loud noise from any source for the use headsets or headphones at direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in your ears, or muffled speech, you... hearing discomfort, including the sensation of time you can be affected. The louder the volume sound level, the less time is required before driving. • Use voice activated features (such...

User Manual - Page 26

... generates, uses and can be determined by one or more of the FCC Rules. Motorola has not approved any interference received, including interference that interference will not occur in a... this equipment does cause harmful interference to radio or television reception, which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for a Class B digital...

User Manual - Page 32

...™ covers and cases. Products and Accessories that transmit mono sound through a wired connection. Exclusions (Products and Accessories) Normal Wear and Tear. Length of...to the consumer, whichever is longer. Products Covered Decorative Accessories and Cases. Ear buds and boom headsets that are excluded from : (a) improper operation, storage, misuse or abuse, accident or neglect, ...

User Manual - Page 36

...that vary from state to state or from one jurisdiction to another. 34 IN NO EVENT SHALL MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE ... OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE...

User Manual - Page 37

Jaguariúna - Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.motorola.com Note: Do not ship your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at: Motorola Mobility Argentina S.A. Rodovia SP-340 - demais localidades ligue 0800 773 1244. 1-800-331-6456 (United States) 1-888-390...

User Manual - Page 38

Product ID: MOTOROLA ELITE SLIVER (HZ750) Manual Number: 68016693001-A 36 All features, functionality, and other product or service names are the property of their respective owners. © 2011 Motorola Mobility, Inc. Note: The images in this guide are examples only. The "N-Mark" logo is a trademark or registered trademark of Motorola Trademark Holdings, LLC. All rights reserved. All...