Question posted by caseykevin2 on August 17th, 2015

Refund

hi I had booked thru ebookers a return flight from Dublin to Brisbane on 26 December 2015.I got an email from ebookers to say flight had now been changed to Sydney . I was offered a refund which I accepted . When I paid for the flight the payment was taken from my account within 24 hrs. I have been informed from ebookers that it will take 8-10 weeks for Malaysian airlines to refund my money. I can't afford to wait this long and I am asking you can you please refund my money ASAP please? I always use Malaysian airlines to fly to Australia .Kevin Casey

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Answer #1: Posted by TheWiz on August 17th, 2015 7:03 AM
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TheWiz

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Unfortunately there's likely nothing they can do to speed up your refund. You can try calling Malaysia Airlines customer service at 011 60 3-7843 3000 but there's no guarantee they can do anything.

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