Question posted by averyemery4 on July 14th, 2012

I Tried To Setup Magicjack Using My Email N It Did Not Work. Do I Need To Use A

The person who posted this question about MagicJack did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by Odin on July 15th, 2012 6:27 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,100
points
Your magicJack may not work properly, or at all
  • if you're not logged on to your Windows user account,
  • if it's not running,
  • if it's not secured in the USB port,
  • if the phone cord is not secured or is broken,
  • if you're not connected to the Internet,
  • if your Internet speed is too low,
  • if without a powered USB hub several phones are used to generate power from a USB port,  
  • or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ... Internet Service Provider (ISP). Will magicJack work with Cable Internet Service? Changing your phone number You do I need to notify magicJack? Error unable to provision magicJack / Please Connect to inform my Internet Service Provider (ISP) that I am using magicJack? Can I have DSL Internet without phone service? Make sure you change my email address, do NOT have to notify...
  • Self-Service Support
    ... here and download this upgrade to download the magicJack upgrade again. You will need to your magicJack or do not worry. No Sound Installing your desktop. Jan 8, 2010 Waiting for Device-XP Why won't magicJack start my magicJack and/or see the on screen display or menu, try these are experiencing a problem starting up your desktop...
  • Self-Service Support
    ...). Why can't I start my magicJack and/or see the on screen display or menu, try these are experiencing a problem starting up your magicJack, wait 15 seconds, and plug it is not working? Once the upgrade has completed, double click the upgrade icon on your magicJack What network ports does magicJack use? Locate and end the following processes...

Similar Questions

I Have 2 Numbers But When I Try To Switch Numbers It Does Not Work On Either Num
I bought 2 numbers so my kids could call my ex then I could go back to the other number without fear...
(Posted by dawncoates 11 years ago)
I Just Bought A Majicjackplus And I Tried Calling Jamaica . And It Did Not Work
I bought it for mainly that reason, please let me know what I should do
(Posted by anngaylecalvey 11 years ago)
Magicjack Plus Is No Longer Working
I need Your help because i have a problem with my magicjack plus. it is no longer working without co...
(Posted by jorohermi 12 years ago)
Pease Help Got A Magicjack And It Don't Work
(Posted by vpeanuts538 13 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.