Can Call Out, But Not Recieve Call. Magic Jack To The Modemn (setup)

The person who posted this question about MagicJack did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on June 30th, 2012 12:17 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,670

1,090
points

Sorry you're having problems. Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if it's not running,
if it's not secured in the USB port,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if your Internet speed is too low,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
...Easier The magicJack Gives Free Phone Calls Use magicJack to make free phone calls with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises ... gives the magicJack the Editor's Choice Award! Use a regular phone to Make Cheap Calls The Magic behind magicJack magicJack - Are there any restrictions on the phone so incredibly affordable? What are they...
Self-Service Support
...the Skype killer? What are people saying about magicJack? Will magicJack work with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises... Something Easier The magicJack Gives Free Phone Calls Use magicJack to Make Cheap Calls The Magic behind magicJack magicJack - This Week In Consumer Electronics Crunch Gear MagicJack makes VoIP simple and...
Self-Service Support
... magicJack for my business? Do I am calling also need a headset/microphone to own a magicJack? Does the person I have a cordlesss phone system in your new phone jack, it's really that simple.