Magicjack Plus Not Make Call

I register my magicjack everything looks ok, I get a phone number I can receive calls but I can not complete a call. After dials the phone became mute (nothing..silence) Can you help me? thanks

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Answer #1: Posted by Odin on November 25th, 2011 12:14 PM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,660

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Your device may not work properly, or at all

if you're not logged on to your Windows user account,
if it's not running,
if it's not secured in the USB port,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
or if your magicJack device is defective.

If the device is not defective, simple actions will resolve the problem, as outlined here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.

If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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