Question posted by tobybubby on April 14th, 2012

What Is Error 401?

Until yesterday my MJ worked great.  Then suddently even though my computer is connected to the internet it will not operate correctly - ideas anyone?

Current Answers

Answer #1: Posted by Odin on April 14th, 2012 9:31 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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The 401 error means the page you were trying to bring up cannot be loaded until you first log on with a valid user ID and password. If you have just logged on and received the 401 error, it means that the credentials you entered were invalid for some reason.

For resolution, see this page.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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